HP 8630 won't print from Paper Tray 2

I decided to upgrade last week with the dual paper tray printer and continue to have to manually load my stationary in paper tray 1 to print on custom paper.
Why in the world can't HP fix this issue....I've been with Apple Care to do everything regarding repairs on their end of the line and reinstalled printer software following that process and it worked....ONCE. Now I cannot even get the Options Box to stay checked long enough to get ONE print from paper tray 2.
I'm returning this POS today....unfortunately, I tossed the box after I mistakenly thought it was fix after the Apple Care exercise.
HP....what is your problem that you can't resolve this issue?????

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
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Won't print from rear tray

I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.
I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.
It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.
Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HP Envy 7645 won't print from photo tray

FIXED my own problem!Never thought to try setting the paper size to 4x6 in/10x25 cm! That's apparently what I get for being metric-phobic (or ignorant). But really, why provide a 4x6 option in the first place? I can't get my Envy 7645 printer to print from the photo tray. I'm specifically trying to print from the Photos app. I select the print option, set the printer, paper size (4x6), and paper options to "print from photo tray." I select print, and the HP print dialog appears and from there I am unable to set the photo tray as the paper source. The dialog comes up with "Default Settings" as the Presets option and when I scroll down through the dialog to select the Paper Type/Quality option, it shows paper type as HP Photo Papers, Quality is set to Normal, and the Source is set to Automatic (which fails to print from the photo tray; it defaults to the main tray). When I try to shift from Automatic to Photo Tray, I get an error message that says "The paper size selected is not supported by the Photo Tray. To print with the Photo Tray, go to the Page Setup dialog, choose a paper size supported by this tray, and then return to the Print dialog." At this point, I have no idea where to find the Page Setup dialog (it's not immediately apparent in the avialable options and I can't seem to find it under any of the Photos print options). Further, I don't understand why I'm getting the error in the first place as the paper installed in the tray is, indeed, 4x6 (as set in the original Photos dialog). I've tried playing with any number of varities of options (e.g, changing from HP Photo Papers to the generic other photo papers option, not specifying size of photo paper) and any time I select the photo tray option, I get the error message.

Hey , Welcome to the HP Support Forum. Did you still need assistance? I see that you have some interface questions about printing photos from a Yosemite Mac using your HP ENVY 7645 e-All-in-One Printer. I would like to help. Have you installed your printer's full-feature driver on the Mac? If not, click here to install. Also, for your information, your printer's specifications re: supported photo paper sizes is available here. When I tried printing a photo from my Yosemite machine (albeit with a different printer) this is how I configured the print job: If I had the option I would also recommend setting the paper type to correspond with whatever kind of photo paper you're using. If this approach doesn't help try the following steps: Uninstall your printer - click here for instructions. Repair disk permissions on your Mac - click here for instructions. Once you've finished running the above-noted utility, restart your computer. Lastly, click here to reinstall your printer. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

HP Officejet Pro 8630 won't print from tray 2; says there's no paper

Action: Print from tray 2.
Expected Results: Paper feeds from tray 2 and prints.
Actual Results: Printer displays "out of paper" dialog.
Notes: Ever since I purchased the Officejet Pro 8630 six or eight months ago, tray 2 has not functioned. It says there's no paper in that tray. I've tried multiple types of letter sized paper. I've inspected the bottom of the main printer unit and the top of tray 2 for signs of damage; there doesn't seem to be any.
Tray 1 works just fine. It's actually a fantastic printer. The best I've owned. If only Tray 2 would work.

Hi @RouterIncident,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

New HP Photosmart 7520 won't print from photo tray

EDIT: It will feed from the phototray if I print the photo from the Windows Photo Viewer. However, it still refuses to print straight from the jpg, even though I explicitly specify in all the settings that I want to print a 4x6 from the photo tray. Is this typical behavior? I assume it would print correctly from other photo editing and viewing software, but haven't checked that yet so cannot be certain. PREVIOUS POST: I just got this printer, and cannot make it print from the photo tray. It printed from the phototray during the installation and setup, but that was the only time. The rest of the time, when I try to print a picture, it only selects from the regular paper tray. Is there some magical procedure involved? I have a Windows 7 operating system, and just installed everything from the HP site. I uninstalled and reinstalled, but still it doesn't work. I load a sheet in the phototray, make sure the correct printer is set, select the paper size (in this case 4x6in, the sample photo paper that came with the printer), select HP Everyday Photo Paper, Glossy, click Print, and the printer ignores the phototray and prints from the regular paper tray. I have scoured the web and the answers provided do not solve the problem. This is very frustrating. If I cannot get this resolved in another day or two, I will be returning this printer and will try a different brand.

I have already looked at that link and tried all the things I can try at home, aside from replacing the print heads. Nothing works. The magenta seems to be the biggest offender. When I print photos that have a lot of magenta in them, I also get the horizontal lines, so it is not just the regular paper used by the printer's quality report (my first suspicion, sadly proven wrong). I see now that this printer also cuts off the image when printing a borderless photo. I have not found a solution for that yet, either. It also went crazy in the middle of a print job (told me that I needed to power it off, lost its wireless connection, regained its connection, but would not talk to the computer). I had to turn it off and on again to reset it, and after that it seemed to print, at least. This printer has been a very expensive mistake, considering the ink and paper I have gone through in the past week. I have four days to decide if I want to return it and just eat the cost of the ink cartridges. I am seriously considering it at this point, but will try to work things out for another day or two.

Aperture won't print from photo tray on HP Photosmart 6520

I've just started having a problem printing 4x6 photos with Aperture. When I print a borderless 4x6 glossy using the photo tray on my Photosmart it works fine. When I say to print a 4x6 borderless using the photo tray with photo premium paper it prints from the main tray rather than the photo tray. Plus now it's giving me a picture with borders, even though I specified borderless. Anyone have this problem?

Sorry, I do not know anything about your Printer. Have you looked, if there is an update for your printer driver, before you start reinstalling Aperture? If yes, upgrade your printer driver first. Also check, if you are having the same problem when printing from a different user account. Maybe some settings in your user accunt or startup items are interfering. You could also check, if printing from iPhoto or Photoshop has the same problem (but don't waste expensive photo paper on these tests ).
What is the Aperture version you are using?
Let me ask this: is there a problem deleting Aperture and reinstalling it? Will I lose anything? Thanks.
Your images are stored in the Aperture library/libraries, and your settings in your user library. This should not be affected by reinstalling Aperture. But do not reinstall, without ensuring that your backup is current.
How to reinstall will depend on the Aperture version you are using. This support article describes the procedure - ignore the title of the document - it is written to help with a nasty bug.
See: Aperture 3.4: May quit unexpectedly on launch after updating
Regards
Léonie

Won't print to photo tray, but will print test page

I have most current Vista driver, but can't print to photo tray. It won't pull the tray in, although it works great when printing test page. I tried various page/paper settings and "photo tray" light settings, but still won't print from Vista.
Tried 8250 printer properties, changing paper settings, but can't recognize settings, even though it sees the paper and prints the test page. Seemed to work just fine with XP.
This question was solved.
View Solution.

Plugged into an XP machine, photo printed.
Plugged back into Vista, fooled with the settings, then it worked!
I don't know what exactly fixed it...

In adobe reader, I can't print from different trays?

Using Adobe Reader, I can't print from different trays on my Lexmark x954 printer. I've tried reinstalling the print driver (latest version) and reinstalling Adobe Reader with no luck. I can see the trays and even select them in the print dialog box in adobe but when I print I am unable to print from the correct trays. It always prints from tray 3 of my printer no matter what tray and type of paper I choose in adobe. Any suggestions?
I've also noticed a problem printing through Preview. I can select different trays using preview but the print time is extremely slow. It seems like it has to re-download the pdf page each time it goes to print. So a 100 page print job takes 20-30 minutes to complete which means other have to wait for my job to complete so it really slows our office down.
Thanks for your help. Also, I am using the mountain lion operating system. Thanks again!

Don't know whether it will make any difference, but a new version of Adobe Reader has just been released:
http://www.macupdate.com/app/mac/73/adobe-reader (version 11.0.03).

Can't print from 2nd tray

My printer has a 2nd tray for photo paper. How do I get iPhoto to print from that tray to print out photos at home?

printer specific options (like paper source if it is supported on your printer) are on the final print window - if there are not there click on the little grey triangle to the right of the printer name to open the full window up
LN

Workaround for Reader 10.1.2 print "Duplex setting/Printer Blinking/Paper Tray" issue

Dear users,
We have been receiving feedbacks from our users related to the recent "Duplex setting/Printer Blinking/Paper Tray" problems faced.
A lot of these issues have been faced due to introduction of "Print on Both sides" setting right on the Print Dialog in order to help our users set this option without having to go to the printer properties dialog. However, we have made this option as default ON and hence users have reported problems described above.
Thus, we request you to please try unchecking this setting to OFF state and then print to see if that resolves the problem faced.
Thanks,
Atul Agarwal
Adobe Systems

You can easyly solve this with the following procedure:
Open your Windows Group Policy Editor, chose "New Group Policy", go to UserConfiguration->Settings->Windows Settings->Registry. Right click "Registry", chose "new-> registry assistent", local computer, go to
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\AVGeneral]
"iDuplexMode"=dword:00000002
(mark only "iDuplexMode" !)
and click "finish".
Doubleclick that new entry down till you see "iDuplexMode", double click it too, and change the REG_DWORD value into "1" (decimal). At the very top I also chose "replace" under "action" (not sure if really needed)
Close the GPO editor and link that newly create group policy to you domain or OU or whatever.
You can make a "gpupdate /force"at a client to see the reg entry changing from "2" (= dublex) to "1" (=non duplex).
Reboot your clients or just wait your personal "gpupdate time period".
Thanks Adobe for that setting!
BTW: You can also config that with the "Adobe Customization Wizard X" and save it in a .mst file to roll out your installation with Active Directory software distribution or your favorite tool. Unfortunatly - as it is an entry in HKEY_CURRENT_USER - this hive is only load after log in and it is not present during bootup installation, so your setting gets lost.
You can do the same for Adobe Acrobat X, if you need. The Key is:
HKEY_CURRENT_USER\Software\Adobe\Acrobat\10.0\AVGeneral]
"iDuplexMode"=dword:00000002

HP Officejet Pro 8600 N911g won't print from applications from IMac OS 10.7.5

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Just had a software update today, now it won't print from applications (Excel, Word, etc). I've done all the troubleshooting in the exact orders and have also shut everything down, reinstalled, turned off router, etc. Don't know what else to do. Prints out printer status report, Wireless network test results shows that no problems found, congratulation on the successful setup of your wireless printer. IP addresses on wireless and printer are similar. Looked all over forum, but couldn't find a solution. Printer is not even 2 months old. Doesn't make sense. Seemed to stop printing after we used the scanner, not sure if that is an issue for any reason. Any help would be appreciated, thanks.

My epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

my epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

Open the Sharing pane in System Preferences. If the Computer Name is not set, enter a name. You may first have to click the lock icon in the lower left corner and authenticate to unlock the settings.
Credit for this solution to ASC user Yuengdog1983.

Won't print from computer

my printer won't print from computer but will from an sd card

Hi,
Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

When i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?

I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it.

Just purchased HP 8610 printer, but it won't print from my 8.1 windows computer

just purchased HP 8610 printer, installed it wirelessly to my network but it won't print from my 8.1 windows computer. I can print from my cell phone and I can print using the eprint function, but even though I can see it on the network I can't get it to print a document.

Hi,
Have you ilstalled it software and drivers on your computer yet ? Please download and run the following tool:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-136589-1/HPPSdr.exe
Regards.
BH
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HP 8630 won't print from Paper Tray 2

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