HP A6500F Desktop won't boot past blue hp invent screen

My HP A6500F Pavillion Desktop with Windows Vista won't boot up past the blue hp Invent screen. If I press F10 after turning it on it will state "Entering Setup..." but will stop there. When I press Esc, it will state "Entering boot menu...", but will stop there, no matter how long you wait or how long you hold the button. If you hold the Esc button, for example, upon turning it on, I will hear a clicking for some time - but no further action. I have tried removing and replacing the CMOS battery, unplugging everything from the computer and replugging. Computer is ~ 3 years old. About to the exent of my laymen's knowledge and confidence in trying fixes. Any other thoughts out there?

Hi,
Welcome to the HP Forum!
BSteff wrote:
My HP A6500F Pavillion Desktop with Windows Vista won't boot up past the blue hp Invent screen. If I press F10 after turning it on it will state "Entering Setup..." but will stop there. When I press Esc, it will state "Entering boot menu...", but will stop there, no matter how long you wait or how long you hold the button. If you hold the Esc button, for example, upon turning it on, I will hear a clicking for some time - but no further action. I have tried removing and replacing the CMOS battery, unplugging everything from the computer and replugging. Computer is ~ 3 years old. About to the exent of my laymen's knowledge and confidence in trying fixes. Any other thoughts out there?
Have you tried removing the memory modules and placing one module in the slot closest to the CPU and then powering up to boo into Windows?
If no joy the first time then pull the module you tested and replace it with the other memory module.
If that produced no positive results then consider clearing the CMOS.
This must be done with the power cord unplugged for your personal safety.
Follow the instruction on this motherboard specification web document. look towards the bottom for instructions and images regarding CMOS clearing. When you do this remove the CMOS battery while you are clearing the CMOS and press the poer button and hold it for a couple of seconds.
Please post your results.
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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