HP account login issues - just like everyone else - rant alert

Rant Are there any plans for HP to consolidate their various systems to allow you to use the same acct login (email/password) across the different platforms (cloud, eprint, etc)? Being able to recover the account information (passwords, login id, etc) on one system and yet still not be able to use this same email on another system is idiotic. Either consolidate them into one or separate them completely. The current situation is a major headache for the consumer. /Rant
I'm trying to setup eprint. My password is apparently incorrect for the email being used, but the system will not send a reset link to that address because the address is in use by another HP system. ??? My notes indicate I have a cloud acct associated to this email address. The password I have on file does not work there. Attempts to reset the password through the cloud system have been unsuccessful. The system responds that a password reset link will be sent if the email address is on file, but no links have been sent so far. I was able to reset the password on this forum for this same email address, but alas this password is not fanned out to the other systems so I'm still stuck.
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The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before. You will need to go to http://www.snapfish.com/snapfish/welcome, click the "Sign In" in the top right hand corner of the page and then click the "forgot password" link and enter the email address that is causing your problems, you should receive an email from Snapfish that will let you create a new password there. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter (http://www.eprintcenter.com/) using your email address and the new password you created for Snapfish.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Ipod problem, just like everyone else!

If there is a fix to this frozen button issue, can someone please fill me in...?!?! My ipod is in mint condition, and yet one day I went to use it and the click wheel was frozen. The lock works but that's it! This is the second time this has happened, and it leaves me stranded for about 2 months before it starts working again. It seems to have happened when I left it charging to full capacity. I know this is a common issue, as every person I seem to come across has had freezing issues with their ipod.
Nothing works so far to correct this issue, the 5 steps, resetting, formatting, restoring, Nothing!
If somebody has the answer please post it for the entire world to see, perhaps on apple or itunes homepage.
(Oh, along with this I've NEVER downloaded illegal music and therefore I have over $200 worth of itunes music I can no longer use on my waste of an ipod.)
<Edited by Moderator>

If there is a fix to this frozen button issue, can someone please fill me in...?!?! My ipod is in mint condition, and yet one day I went to use it and the click wheel was frozen. The lock works but that's it! This is the second time this has happened, and it leaves me stranded for about 2 months before it starts working again. It seems to have happened when I left it charging to full capacity. I know this is a common issue, as every person I seem to come across has had freezing issues with their ipod.
Nothing works so far to correct this issue, the 5 steps, resetting, formatting, restoring, Nothing!
If somebody has the answer please post it for the entire world to see, perhaps on apple or itunes homepage.
(Oh, along with this I've NEVER downloaded illegal music and therefore I have over $200 worth of itunes music I can no longer use on my waste of an ipod.)
<Edited by Moderator>

My CD is Stuck..... Just Like Everyone Else....

I consider myself a fairly savvy Mac user. I update regularly, NEVER drop my computer or have it near food, have good firewall protection, and I even preordered Mac OS Leopard.
I recently installed Microsoft Office on my Mac, and, out of sheer laziness, I left the CD in the drive. I received my copy of OS Leopard and, as I excitedly went to install it, lo and behold, my CD is stuck in the drive. It makes the most dreadful clicking noise, and the keyboard pops up slightly as it does that.
Someone help me, please. Do I have to take it in? I have Apple Care, but I really don't want the hassle of having my computer away from me for a week or more. I'm a college student, and I actually NEED this computer to be functional.

Check here. http://www.ifixit.com/Products/MacBook-13-Inch/Optical-Drives/15/86 They also have guides on how to do the repairs yourself.

Like everyone else...youtube search function is down since three days...any latest updates anyone?, like everyone else...youtube search function is down since three days...any latest updates anyone?

Like everyone else here I am having search issues with youtube on apple tv. Any latest updates?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

Burning CD issues *it seems like everyone else too* Error Number 4280

Has anyone figured out what to do with this burning CD's issue that it seems like everyone is having? Now I'm gettng "Error 4280" and I've NEVER had any problems before! It all of a sudden just started, and I JUST want to burn a couple of CD's! I'm not sure what version of iTunes I'm on, but I think the newest one, and now I'm having nothing but trouble. I'm worried about losing my library too and don't know about un-installing and re-installing either. Are they working on this? Does anyone know? I don't know if I even want to purchase any new music at this point ...
Thanks for any advice!

Nope, didn't work, it was already on "Audio CD", even tried buying some new CD's specifically made for music. iTunes knows that have a huge problem with this and they don't care. How dare they just ignore the fact that they screwed up with the new upgrade and not respond at all to this situation. There is honestly nothing else I can think of to do to be able to burn CD's *not to mention that I waste a CD everytime I try, because someone said not to use cd-rw*. I ran all the diagnostics and it said everything as fine. IT'S ITUNES ITSELF.
Thanks for trying to help, I appreciate any suggestions.
Once again, if anyone can think of anything at all that might be causing this problem, please let me know ...
Alyssa

How can I get a free case like everyone else?

I'm a 67-year-old grandmother who stood in line and upgraded to the iPhone 4 on June 29 so I could see my grandsons in another state when I talked to them on the phone. The only cases available when I bought the phone at the AT&T store were iFrogz. I assume this is one of the third party cases that Steve Jobs said won't get a refund? I spent the same amount of money that everyone else did, and now they will get a free case and I won't. Not fair.

You can still get a free case, just not your money back for the one you have.
Claim your new case and sell it on ebay if you don't want it.

Google account login issues

I am recieving the error unknown error when trying to add my google account to the touchpad. I can login fine through the browser but am unable to add it to email, chat, etc...
Troubleshooting I've done:
1) Waited a couple days and tried again, same issue.
2) Tried with a secondary google account i have, this one logged in fine.
3) Changed secondary account to have same password as the primary one that is receiving the error. Unknown Error received.
4) Changed secondary account to use various combinations of special characters from the primary account. Received error a couple times. It would appear that using a ~ in combination with ( or even ) whether there are characters in between the two, causes the account to give an unknown error. I didn't try every key combination with the tilde, but at the least the 2 above do not work.
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

Travls wrote:
I cannot add my AOL or Gmail accounts to touchpad. I tried everything I could find on internet including full erase. I keep getting an "Unknown Error" message when I add Gmail. When I add AOL and cannot get the final sign in button to open.
Gmail account issues are discussed in this very recent thread. You will have to install a patch written by a homebrew developer to get Gmail accounts to sync properly.
AOL account sync has also been discussed here, have you tried the Search function? My AIM messaging account works fine, but I don't use AOL anything else.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Frustrating download speeds like everyone else

I recently had a fault with my line last week i reported it and they said yes there is a fault and your broadband would be back up with 3 hours, well it came back up but i never had any call back or to advise it was back, i noticed from that point the download speeds were down to 256k normally 700k, i logged into my bt account and saw the fault was still open so i assumed its being dealt with, when i checked this morning the fault has been closed and i have had no contact from bt its fixed, the speeds have gone down to 90k and have been like this since yesterday. im running a netgear dg834g wirless router and its been as solid as anything, when i log into the router it tells me connection speed is now 992kbps which is a very slow connection indeed, what i wanted to know is maybe i gotta wait 24hrs for the line to settle and the speeds to come back? but since reading in here theres tons of people the same as me so there is def a pattern to the issues, everytime i see an openreach van down my road does my broadband start playing up, what can you advise me to do here?
i ran btspeedster and it just sits there doesnt report back.

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Rx B/s
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81669
107320
0
1507
41240
00:59:44
LAN
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108839
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0
39889
1993
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0
0
0
0
0
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ADSL Link
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Premiere network account login issues

We currently are running CS5 and having issues logging anyone in other than Admin. Is anyone else having issues looging in and dtarting Premiere with network accounts? Better yet has any found a fix if this is a common problem?

Yes, BOTH are common problems
Premiere is designed to require ALL of a computer's resources... which means running with an Admin account
Premiere is NOT designed to run on a network
Win Server is NOT supported http://forums.adobe.com/thread/851602
Not in a Network environment http://forums.adobe.com/thread/771151
-and not on a "domain" http://forums.adobe.com/thread/858977

10.4.7 mail/exchange problem (not proxy related like everyone else)

Hi, I have had a problem related to mail and my exchange server since upgrading to 10.4.7, and it is not the socks proxy problem others are having...
The setup:
I use Mail to access my .mac, one POP, and one Exchange server, and have a number of rules that take 100% of my messages from all three servers and distribute them to various mailboxes local to my mac.
What works:
Everything. I can send/receive mail, connect to all servers, etc. I have no problems in this regard.
What doesn't work:
If my "Inbox" mailbox in Mail is NOT the active mailbox (meaning my focus is on some other mailbox/folder), every few minutes my dock icon gets the red "1" new message icon, and the inbox shows the "1" in the circle next to it, but when I click on the Inbox both notifications disappear, and there is no new message. The icon does not bounce, either. When I have the Inbox opened, the new message is over the exchange folder of the inbox, so I know it is somehow related to exchange. This behavior started immediately following the 10.4.7 upgrade.
If my Inbox is the active mailbox, I never get this new mail notification.
Other things of note:
I have a blackberry that is connected to the same exchange server and is not experiencing any problems. The blackberry is not set to reconcile, so it just acts as a client and does't perform any server ops. No server changes were made, and my client configuration has remained the same for months.
Seems like a 10.4.7 bug to me, but I figured I would try this out first. Any help would be appreciated.
Thanks!
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17" MacBook Pro Mac OS X (10.4.7) 2GB RAM

Matthew. In my Exchange account on Mail.app I have the same occurrence with two folders. 1) In Publicfolders/CompanyName Contacts I always have a message showing - because Exchange recognizes the folder as a mail folder, but cannot parse the contents (The sole contact on the server) as an email. When I open the folder the notification disappears. Close the folder and it reappears. 2) In Inbox when the Exchange server registers a System Administrator - Undeliverable Message response. My Inbox tells me the email is there, but for some reason Mail.app cannot display these messages. Close the folder and it reappears. Sometimes!
I cannot fix the contacts notification and have learned to live with it, with the Inbox, I log onto the Exchange server through OWA and delete the message off the server. Problem disappears. Chances are there may be an email on your server that mail.app knows is there, but cannot - for whatever reason - display.
Does your Blackberry show a message that Mail.app doesn't?

Why do I have to give my debit card information when creating a apple account can I just give something else?

When I try to download apps it says sign in required then I put in my security code but it said its invalid but I know it's correct but I decided to make another apple account but I don't want to give my debit card number what else can I do?

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.).
As regards the security code issue for your current account, take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

SSRS Reporting Account login issues

I have a SQL Reporting Services instance being used for ConfigMgr 2012 R2. There is a SQL login with the format "DOMAIN-NET\ReportDataSourceUser" that is mapped to the reporting databases and the site database. If I use the account
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Thanks,
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did you check if domain DOMAIN-NET
exist ? DOMAIN-NET!=domain.net
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where did they look for domain.net\ReportDataSourceUser
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Eswar Koneti | Configmgr blog:
www.eskonr.com | Linkedin: Eswar Koneti
| Twitter: Eskonr

HT5114 How can a responsible eleven year old use an i-pod? I do not want to begin with the idea that it is okay to change the year of your birthday like "everyone else does". What can be done in an honest way?

How can a responsible eleven year old use an ipod? I do not want to 'follow the flow' as I have been instructed to do by other parents in order to obtain an apple id for her by changing her birth year. I believe in truth. I believe that even a 'little white lie' simply adds a burden in our childrens hearts and allows them to think it is okay. As I was told, "It is okay, how is Apple going to find out?" I do not want to travel that path. Her friends have ipods, our 9 year old cousin has an ipod....Help, Honest Mom in need of a solution.

She can use an iPod. She just can't have her own account in the iTunes Store. The restriction is on using the iTunes Store, not on using apps or playing content purchased from it. You just need to set up an iTunes Store account and buy items for her rather than having her do it on her own.
Regards.

User account login issues

i was using my macbook pro and i was log off to the login window automatically. since then i am unable to login again to that user but other user accounts can be used. anytime i try it seems its loging in but shows a flash blank screen and then back to the login window. pls i need help because all my files are in that user account and cannot even copy them to other user accounts when i tried, pls help me.

You didn't transfer over the Microsoft User Data folder from the old user account.
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http://www.officeformac.com/productforums

Can't download Oracle Migration Workbench (like everyone else!)

I too am unable to download Oracle Migration Workbench.
And before you tell me to delete all of my cookies. Don't!
There is no way I am going to do that.
Can I download via FTP or an alternate site?

Try skipping the survey by going directly [url http://www.oracle.com/technology/software/htdocs/devlic.html?http://www.oracle.com/technology/software/tech/migration/workbench/index.html] here. If you still get an error when you click the download links, just use the 'Sign out' at the top of the page and then 'Sign in' again without leaving the page.
Thanks for your patience, we are working to resolve this issue.
OTN

HP account login issues - just like everyone else - rant alert

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