HP Advisor, for m9040n HP Pavilion vista home premium not working after installing update.

I have a m9040n hp pavilion desktop with vista home premium. My hp advisor will not work. When I go to the menue to pull it up the icon has changed and is an icon of white pages. When I select the icon Hp Advisor it gives me a gray dialog box called the file type assistant. For searching for software to open the file. I've tried to install the sp 43112.exe update recommended for my hp pavilion m9040n with vista home premium but my hp advisor is still not working. Any ideas as to why my installing the update failed? Is there anything I should do beforeinstalling the update?

Rkmccoy25,
I understand you’re stating the HP advisor isn’t working correctly after an update.
Try doing a system restore back a day or two before the update occurred, if you haven’t attempt that already. Below are the instructions on how to do a restore if you’re unsure.
How to do a system restore
Please respond at your earliest convenience.
Thanks
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HP Advisor, for m9040n HP Pavilion vista home premium not working after installing update.

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