HP All-in-One 6510: full features not working

On one of my computers (desktop), I can only print, using HP A10 Remote. On the other computer (laptop), I can't print.
Both computers are running Windows 8.1 (64 bit).
I tried unloadinng and reloader printer...same problem
On the desktop, although I can print, the full feature sofware is not functional. So, I am unable to change to Greyscale; nor can I scan from the printer.
This problem occured about two week ago and I have been struggling with it since then.
Any ideas, or suggestions.
Someone told me that there is problem in HP and that is why HP came up with the the" HP A10 Remote" applications. Comments?

Hi,
Firstly AIO (or AiO for All-in-One) not A10 is an app for mobile devices normally (such as phones, tablets). For standard laptops and desktops we use proper Software and Drivers. Have you installed software and drivers on the CD to your machines (desktop and laptop) yet ?
Regards.
BH
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