HP All-In-One C 4580 Continues to Stump the Experts

I've had my C4580 All-in-one for about 3 months using a pretty new desktop running Vista. It worked beautifully until about 5 weeks ago when it started getting crooked lines in the text and then bands that were stretched out, as if the paper were being shoved forward way to fast for the print heads to keep up with, therefore the paper and printheads were out of sync.
I can observe the paper shooting forward each time this stretching occures. It seems to be especially bad when doing a color copy. I have cleaned the back rollers and the pick up roller several times and even tried cleaning the front rollers. It seems that it may be some sensor or even a software problem.
This problem is sporadic but getting worse. I have been in contact via email with HP Support for the three weeks without any progress. They get back to me right away and say that they are ready to help. However, they do not seem to keep up with me and keep sending me links that don't relate to this problem.
Here is a link to the scan of the problem I'm talking about:
Stretched Photos
Sure hope that Bob Hendricks or somebody else with some experience can help me out here. I went to the "HP Service Center Locator" and according to this handy tool, there is no service center within 3000 miles of Fish Creek, Wisconsin!
Yeah! Riiiight!! ; )
Dave Lea
The earth is one country and all mankind its citizens. Baha'u'llah 1868

Starting off, we are just going to work with one PC and see if we can't correct the issue there, then we will move to resolving the issue for the rest of the network.
My initial question is to ask if you have checked the ink levels recently or replaced the cartridges? That information mgiht have a bearing on what is going on.
Additionally, let's try to perform a complete and clean uninstallation and reinstallation. First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3793939
Install that and let me know the result!
Have a great day!

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HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are a problem

HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are not allowing paper to feed until several steps are taken first.
(I am using Windows 7. I also use the virtual XP mode and mostly MS Office 2003 docs).
I have had this printer for several years and love it. Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer. Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
Lately, each time I turn on my printer, I have to go through the same routine
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2. The paper feeds into the printer and stops at the exact place to start printing.
3. Error message appears that it is out of paper. So I press OK to continue.
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5. Screen is now normal and it appears it is going to work.
6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
7. Error message appears that it is out of paper. OR that it is the wrong size paper. I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam. Press OK to continue"
8. I press OK. The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job. It will work fine after this as long as I print from the same document.
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A. Uninstalled and reinstalled the printer driver direct from HP web site. I have done this several times with both the basic driver download and the complete package download.
B. I have done a partial reset by unplugging the printer, and then re-plugging the printer while pushing the "# and 3" buttons while turning on the printer. I have done this several times. Each time it will work fine until I try a different document of turn off the printer.
C. I have downloaded the HP Print and Scan Doctor and used it several times. It states that "everything checks out OK"
D. I have downloaded the HP Hardware Diagnostic Utility 4.0 but it does not work with my printer.
E. I have cleaned all the rollers and blown air throughout to make sure there were no bits of junk in the paper's path or blocking a sensor.
F. I have tried different brands and weights of paper (all 8½ x 11) but nothing works.
Most of the problems started when I added the printer to the virtual machine so I could print XP files. This may just be a coincidence because the printer has the same problems when I use the copy function without the computer being on.
Thanks for looking at my issues. Any help would certainly be appreciated.

I just tried using Notepad as you suggested and had the same result. Paper feeds in stops at proper place and error message "out of paper"
I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem.
I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner. One for black and one for color. The ink icons would change from completly full to just an outline as the amount of ink went down. Currently the black ink icon is missing
This is a very frustrating problem because the printer works great after doing a few steps to get around the problem. The fact that the problem reoccurs any time anything is changed is the major problem
Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs. This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
I want to thank you for all of your efforts. Perhaps this is a unique problem that will never be solved and it is best to take my losses and buy a new printer. As a last chance, if possible, could you refer my post to someone who is an expert with the HP 2610 printer.

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Did you install the latest drivers?
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Hi Lars,
I'm sorry to hear that you are having problems connecting your printer to the internet.
I have included a document about maintaining wireless connectivity. Please follow the steps in "Solution two: Assign the printer a static IP address". When you reach the steps about setting the DNS servers, for the Preferred DNS server please use 8.8.8.8 and for the Alternate DNS server please use 8.8.4.4. These are Google's DNS servers. Once you have set the manual ip and dns servers, please try to enable web services. It should go through.
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http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03250740
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP All-in-One Printer: any way to install the TWAIN driver only?

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HP Photosmart c7280 All-in-One Mac 10.7.1 (Lion) the "Two-Sided" option is grayed and cannot use?

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Hi DAP413,
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Say thanks by clicking the Kudos thumb up in the post.
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View Solution.

Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
Could you please remove the USB cable, run the Print and Scan Doctor again and send me a screen shot of the results from running the diagnostic tool?
Also let me know which model from the C7200 series you have:
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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HI,
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Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

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This question was solved.
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Mitch, welcome to the forum.
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Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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HP All-In-One C 4580 Continues to Stump the Experts

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