Hp all in one c 5280 error scanning and copy black sheep result

a year ago inpresora buy a C5280 all in one, but since two months ago, when I try toscan or copy pages out completely black. please help

Hello BowlerPeter,
I understand your not able to use your copier or scanner and are getting a full page of black. Please click on the link provided to troubleshoot Copy and Scan Outputs are Completely Black. Please let me know if this helps, hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    This didn't answer your question or issue? Find more help at Contact Us.
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