HP all-in-one c301 will not save scanned doc in Mavericks upgrade

I have recently installed the free OS X Mavericks upgrade to my Macbook Pro. My HP all-in-one c301 will scan, but the scans do not save. The saved pdf looks like a bunch of gray lines when I reopen the saved file. Has anyone already found a work around? Unless I missed a webpage, HP does not have drivers or apps for Mavericks at this time.
It seems that nearly everything related to any imaging has stopped working with the new OS. (This situation is not good for someone who uses their system for photography related work only.)

Since maybe 1 in 10,000 are having such experiences, we have to guess that there is something wrong/corrupted in your Mac's Mavericks install. This happens (just slightly) more often, now that everything is downloaded from the internet.
Try some generic repair steps:
1) Restart in Recovery mode and use Disk Utility to repair the hard drive and permissions.
OS X: About OS X Recovery
(Just read the first paragraph about how to get into Recovery)
2) Download and install the 10.9.4 COMBO update (this isn't from Software Update - it replaces all the files from all the updates)
http://support.apple.com/kb/DL1755
3) Reset the Printing System, and re-add the printers (& scanners)
OS X Mavericks: Reset the printing system
You should experiment and see if things improve after each step.

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This question was solved.
View Solution.

Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
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R a i n b o w 7000I work on behalf of HP
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I am not an employee of HP, I am a volunteer posting here on my own time.
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========
Process: HP Scan Pro [213]
Path: /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
Identifier: com.hp.scanpro
Version: ??? (7.5.0)
Code Type: X86 (Native)
Parent Process: launchd [94]
Date/Time: 2009-09-13 11:54:41.167 -0700
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 934 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 415 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: D81FBBAF-F3CE-4A2D-8440-72B353E56072
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.hp.XorbScan 0x170c5add Orblite_CallException::lookup(_OrbliteCallInfo const&) + 11
1 com.hp.XorbScan 0x1705f7f3 Orblite_CallException::lookup_or_add(_OrbliteCallInfo&) + 19
2 com.hp.XorbScan 0x1705f89f Orblite_CallException::exception(_OrbliteCallInfo&, OrbliteExceptionBase const&, Orblite::Ownership) + 17
3 com.hp.XorbScan 0x1708b038 IIOPTransport::Request::exception(_OrbliteExceptionBase&) + 36
4 com.hp.XorbScan 0x1709054e IIOP_Transport::Client::ThreadMap::invalidate() + 58
5 com.hp.XorbScan 0x1709062c IIOP_Transport::Client::invalidate() + 156
6 com.hp.XorbScan 0x17090e56 IIOP_BindingInfo::~_IIOPBindingInfo() + 86
7 com.hp.XorbScan 0x17090f01 IIOP_BindingInfo::delref() + 29
8 com.hp.XorbScan 0x1708c9fc IIOP_Profile::~_IIOPProfile() + 42
9 com.hp.XorbScan 0x17054ebf IOPProfileBase::unreference() + 59
10 com.hp.XorbScan 0x170cda90 AFJCListNode<_IOP_Profile>::~AFJCListNode() + 38
11 com.hp.XorbScan 0x170cddf0 AFJCList<_IOP_Profile>::remove_start(_IOPProfile*) + 158
12 com.hp.XorbScan 0x170cde35 AFJCList<_IOP_Profile>::~AFJCList() + 43
13 com.hp.XorbScan 0x17053392 IOP_IOR::~_IOPIOR() + 548
14 com.hp.XorbScan 0x17053417 IOPIOR::unreference() + 65
15 com.hp.XorbScan 0x1706df0d Orblite_Object::~_OrbliteObject() + 41
16 com.hp.XorbScan 0x1707ef5e HPL_Object::~_HPLObject() + 54
17 com.hp.XorbScan 0x17096929 OrbliteScan::Release() + 53
18 com.hp.XorbScan 0x170b03bd SmXJustExecuteIt(kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 2787
19 com.hp.hpio.SmartX 0x170148a5 ScanServiceProvider::SmXJustExecuteIt(kSmXServiceCategory, kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 281
20 com.hp.hpio.SmartX 0x1701081b SmXJustExecuteIt + 221
21 com.hp.HPAiOScan 0x16fdb262 SmScanCloseSession(void*) + 50 (SmartXScanInterface.cpp:59)
22 com.hp.HPAiOScan 0x16fd7779 CTulipScanInterface::CloseScannerSession(unsigned long, unsigned long*) + 31 (Tulip2SMARTMapping.cp:141)
23 com.hp.scanpro 0x0004309b ScannerAccess::Close() + 103
24 com.hp.scanpro 0x000430e1 ScannerAccess::~ScannerAccess() + 17
25 com.hp.scanpro 0x000de56f CEdna::closeDriver() + 489
26 com.hp.scanpro 0x000bceee TScannerModelEdna::~TScannerModelEdna() + 70
27 com.hp.scanpro 0x00053f60 TimageModel::~TimageModel() + 136
28 com.hp.scanpro 0x00046d0e cImageModel::~cImageModel() + 1124
29 com.hp.scanpro 0x000368a1 CMagLev::~CMagLev() + 87
30 com.hp.scanpro 0x00002f4b MLInterface::ReleaseMagLev() + 25
31 com.hp.scanpro 0x000100a7 -[ScanControl Shutdown] + 113
32 com.hp.scanpro 0x00023604 -[Controller applicationWillTerminate:] + 540
33 com.apple.Foundation 0x97c1b2fc nsnotecallback + 345
34 com.apple.CoreFoundation 0x98cd0c29 __CFXNotificationPost + 905
35 com.apple.CoreFoundation 0x98cd065a _CFXNotificationPostNotification + 186
36 com.apple.Foundation 0x97c10120 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
37 com.apple.Foundation 0x97c1d4fd -[NSNotificationCenter postNotificationName:object:] + 56
38 com.apple.AppKit 0x92601e1f -[NSApplication terminate:] + 713
39 com.hp.scanpro 0x00023723 -[Controller windowShouldClose:] + 61
40 com.apple.AppKit 0x925fad18 -[NSWindow _document:shouldClose:contextInfo:] + 149
41 com.apple.AppKit 0x925fac77 -[NSWindow __close] + 241
42 com.apple.AppKit 0x925fab77 -[NSWindow _close:] + 171
43 com.apple.AppKit 0x9240814a -[NSApplication sendAction:to:from:] + 112
44 com.apple.AppKit 0x924e7891 -[NSControl sendAction:to:] + 108
45 com.apple.AppKit 0x924e333e -[NSCell _sendActionFrom:] + 169
46 com.apple.AppKit 0x924e2639 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
47 com.apple.AppKit 0x92537915 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
48 com.apple.AppKit 0x924e108f -[NSControl mouseDown:] + 812
49 com.apple.AppKit 0x92537437 -[_NSThemeWidget mouseDown:] + 104
50 com.apple.AppKit 0x924df0c4 -[NSWindow sendEvent:] + 5549
51 com.apple.AppKit 0x923f7ceb -[NSApplication sendEvent:] + 6431
52 com.apple.AppKit 0x9238b6fb -[NSApplication run] + 917
53 com.apple.AppKit 0x92383735 NSApplicationMain + 574
54 com.hp.scanpro 0x00002872 _start + 216
55 com.hp.scanpro 0x00002799 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a5903a kevent + 10
1 libSystem.B.dylib 0x95a59768 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95a58bf9 dispatch_queueinvoke + 183
3 libSystem.B.dylib 0x95a5898a dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x95a58401 pthreadwqthread + 390
5 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95a51756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x98cf204d __CFSocketManager + 1085
2 libSystem.B.dylib 0x95a5ff39 pthreadstart + 345
3 libSystem.B.dylib 0x95a5fdbe thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x17090e0e ecx: 0x17118a24 edx: 0xbfffd854
edi: 0x010a7468 esi: 0x00000000 ebp: 0xbfffd798 esp: 0xbfffd760
ss: 0x0000001f efl: 0x00010286 eip: 0x170c5add cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x208fe7 +com.hp.scanpro ??? (7.5.0) /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
0x765000 - 0x765ff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x16dba000 - 0x16dc7fff +com.hp.aio.smartx.plugin.DeviceManager 2.3.0 (2.3.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/ HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x16dd7000 - 0x16e26fe3 +com.hp.hpio.HPServicesInterfaceFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterfac e
0x16e34000 - 0x16e41fd7 +com.hp.hpio.HPPmlFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
0x16e47000 - 0x16efcfe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
0x16f42000 - 0x16f89045 +libHPIOnetsnmp.5.dylib ??? (???) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
0x16fd6000 - 0x16fe0fff +com.hp.HPAiOScan HPAiOScan version 1.4.1, Copyright © 2007-2008 Hewlett-Packard Development Company, L.P. (1.4.1) /Library/Application Support/Hewlett-Packard/HP Scan Pro/LIB/HPAiOScan.bundle/Contents/MacOS/HPAiOScan
0x1700e000 - 0x1701afff +com.hp.hpio.SmartX 1.11.0 (1.11.0) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
0x1702d000 - 0x1710efca +com.hp.XorbScan 1.1.6 (1.1.6) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/ScanPlugins/XorbScan. plugin/Contents/MacOS/XorbScan
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
0x90003000 - 0x90054ff7 com.apple.HIServices 1.8.0 (???) <B8EC13DB-A81A-91BF-8C82-66E840C64C91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90086000 - 0x900c3ff7 com.apple.SystemConfiguration 1.10 (1.10) <897AEEAF-CF5D-2843-C33B-31A0A7C98A6A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90129000 - 0x90151ff7 libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x90202000 - 0x90266ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90267000 - 0x905cbff7 com.apple.QuartzCore 1.6.0 (226.0) <7E29DD09-BE04-AA06-5C81-5C093F16901B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x905cd000 - 0x90a02ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90a03000 - 0x90ab5ffb libFontParser.dylib ??? (???) <EB089832-660F-0B34-3AC8-CCDA937987D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91eae000 - 0x91eb1ff7 libCGXType.A.dylib ??? (???) <3FB5E457-EABF-B33E-E01B-C695FB2D72EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x91eb2000 - 0x91edcff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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0x98c3c000 - 0x98c3dff7 com.apple.TrustEvaluationAgent 1.0 (1) <71E2DA16-83EC-6056-FFEE-862A04B5599F> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x98c76000 - 0x98dedfef com.apple.CoreFoundation 6.6 (550) <193E33D6-2E92-3452-773B-60A1A9CCC573> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98dee000 - 0x98e9dff3 com.apple.ink.framework 1.3 (104) <8526D880-D367-3EF9-DBFD-9A6AB240F57A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98ea1000 - 0x991c0fe7 com.apple.CoreServices.CarbonCore 859.1 (859.1) <2E72AF56-4BE6-294A-7372-19C360688B8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x991c1000 - 0x991cbffb com.apple.speech.recognition.framework 3.10.10 (3.10.10) <E106CC3A-7633-5587-0B29-64E19FCBC613> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x991cc000 - 0x9934efe7 libicucore.A.dylib ??? (???) <FBB66376-CBA9-8149-A1AA-10AB8578C3B3> /usr/lib/libicucore.A.dylib
0x9934f000 - 0x99391fe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x99392000 - 0x9942fff3 com.apple.LaunchServices 360.3 (360.3) <C8590D53-E46A-F58A-7CF2-03A8159D8569> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <E58B649F-FFDC-AB09-2028-8B706BEF7C0F> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB Mouse, 0x046d (Logitech Inc.), 0xc00b, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
========

While HP Scan Pro is not supported on Snow Leopard, HP Scan is. You can get a copy by downloading a the full 10.6 solution for your OfficeJet 6500 series. Details on the download are available [here|http://discussions.apple.com/message.jspa?messageID=10274078#10274078].
Just trying to help.
Andrew

HP all-in-one c301 will not save scanned doc in Mavericks upgrade

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