HP ALL IN ONE TOUCHSCREEN PAVILION 23

I am also stuck on PREPARING REPAIR ! Saw video but i dont have the top button like urs did all i have is the on off on top . So i tried F11 and pressing it but just turned off and did nothing didnt fix it . I AM MAD AS ITS ONLY 6 MOS OLD can u help? Please

Hi @cory2 ,
Thank you for visiting the HP Support Forums and Welcome. I have read your post on how your HP Pavilion 23 All in one stopped responding working. Try to press the Control and F11 when you power on the unit, then select troubleshoot and then try to use system restore to restore to a previous date in time. 
Hope this helps.
Thanks.
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    ****Click the White Kudos star to say thanks****
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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