HP "another program has control of the device" Scanning Issue on Mac OSX 10.8.5
I am running an HP C7200 series all-in-one on a Mac OSX 10.8.5 system. Everything has worked fine for years. Suddenly when I got to fax using HP Scan I get the following message: The scan cannot be performed because another program has control of the HP imaging device. This may be the result of a recent Mac update, but I'm not sure. I have tried many solutions from forums, including: restarting the program, restarting the printer while holding down the OK and Help keys, and installing RC Default Apps 2.1 and disabling the bundle extension preference. I have not yet uninstalled and reinstalled my HP software because I'm afraid something else will get messed up.
Also, I can scan by doing the following tedious chore. Open up the Systems Preferences, click on Print & Fax, click on Scan, Click on Open Scanner, click on Show Details, then fill in the scanning details. It's a pain compared to opening up HP Scan and clicking on scan. I can also scan via Image Capture but it also doesn't offer some of the nice features of HP Scan.
Any other solutions?
Hello NgnRoom,
Welcome to the HP Forums.
I see that you are having an issue with not being able to fax.
As you stated , this could be caused by a Mac update.
I suggest that we do an uninstall of the software and drivers and then while the unit is uninstalled, we then reset the printing system. Here is a link on How to reset the printing system. Once the reset is complete, I also suggest we Repair disk permissions.
The next step would be to reinstall the printer on to the Mac. Here is the link for the HP Print Drivers v3.0 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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C7280 - Cannot scan. Error message says another program has control over the device
I opened the HP Device Manager to do a scan. I accepted the settings and the scan started. But part way through the scan, I stopped the scan as I realized that I wanted to change the resolution. I quit the Device Manager and restarted it but when I did, I got an error message saying:
"The function you have requested cannot be performed because another program has control over the device".
I don't have anything else open and so I can't work out what program has control over the printer.
C7280 Prtinter. Mac OSX 10.7.
This question was solved.
View Solution.I was thinking that if you stopped the process in mid-scan that there may be some background processes still running. Rebooting usually stops those processes.
No, you will not have to do this each time. Next time, though, it may be easier to just let the scan complete and the do another scan at whatever setting you want.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?
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http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3 -
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This question was solved.
View Solution.This document should help walk you through fixing the problem. Let me know what happens.
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Can't scan-another program has control
My HP Photosmart Studio program had suddenly stopped allowing me to scan from my Deskjet F4440. I get a message that, "The scan cannot be performed because another program has control of the HP imaging devise." I've performed the suggested fixes: restarted the program, closed all programs that might be using the device, and rebooted my computer. No luck. Any other suggestions would be greatly appreciated. Thanks.
Using iMac, OSX, v. 10.9.4Hi,
The HP Photosmart Studio is a very old software which is intended for Mac OS X v10.6 (Snow Leopard), it is not intended for newer versions as Mavericks and issues are expected..
Unplug the printer, from the Applications folder open the Hewlett-Packard folder and select Uninstall.
Next install the software for Mavericks by following the steps below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=383...
Once you are done, follow these steps to scan on Mavericks:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
What does the message "another program ha control of HP imaging mean when I am trying to scan something. How do i correct it?
You may need to ask HP. I had the same issue with a networked (via ethernet) home HP multi-function. Sometimes the only way to get it to scan was to completely disconnect it from the network and connect it to only one Mac with a USB cable. Even that did not alwatys work.
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So run Software Update and see it there are new drivers that Apple made avaialble. -
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Minimally you need Snow Leopard or greater:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
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Snow Leopard General Requirements
1. Mac computer with an Intel processor
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3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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Upgrading to Mountain Lion
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http://support.apple.com/kb/ht2526
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http://support.apple.com/kb/PH2698
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http://www.stolen-property.com/report-stolen-ipad.php
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http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
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Apple Product Lost or Stolen
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http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
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http://support.apple.com/kb/HT4061
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Hello all,
We started off with the original iPhone a few years ago and now between my wife and I (plus Kids) we have too many apple devices under the same apple-ID (2 X iPhone 6+, 2X macbook Pro, 2X iPod-touch and 1X iPad)
We are constantly running into issues because everyone in the house is using the same apple id, downloading Apps using the same ID, sharing the same cloud and receiving each other's iMessages.
I know that I can create another Apple-ID, what I am unclear on is once I do have a new apple ID, how do I assign that to half the devices (1X iPhone 6+, 1 X MBP and 1 Ipad)
Please respond if you are able to help.
Thank youI'm not sure what they told your at the Apple store, but each Apple ID can only create a single iCloud account. If you want separate accounts for all these devices, they will have to be created using separate IDs. Note: you can do this and still share the same ID for other services such as your iTunes store account. The iCloud ID does not need to be the same as the ID used for other services.
To create an account, go to Settings>iCloud and sign in with a different Apple ID. If you want to migrate a copy of the current iCloud data to the different accounts, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; the devices keeping the current account will not be effected by this), provide the password to turn off Find My iDevice and choose Keep on My iDevice when prompted. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data. -
Hello everyone!i got a problem about this used ipad2 that i had bought from a friend of my friend.the problem is i cannot activate it i asked my friend to contact the previous owner..according to my friend the previous owner had already removed the device from his account..but still it keeps on asking me to enter the email and password..what should i do now?maybe the previous owner didn't want to give me his Email add ppassword for his own personal reason..please help me this ipad has been in here since April 2014..thank you
The person who sold you the device can remove the ID without giving it to you. Follow the steos in "What to do if you no longer have the device." In the artcle below. If you can't find the person or they won't do it you're stuck with a unusable device.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
Program has to display the calender year with certain dates highlighted
The program will have a selection screen with the parameter option for empid (Provide F4 help) and select option for Start Date and End Date (Provide the F4 functionality to the date fields.)
2. When the user Executes the program, the program will do the following:
a. It has to display the calendar year for the start date and end date(same as Microsoft outlook calendar) . For Ex: you had taken casual leave on 12/04/05 then this date should be colored with yellow. And use different colors for different type of leaves.(it should cover casual, sick, optional, vacation and privilege leaves).
we have maintained separate ztable to get the leave data.
[email protected]
[email protected]Hi Ashwneder,
1. To implement the first part of your requirement , you can use the following code :
REPORT ZKUN_DATE1 .
tables : ztable.
parameter : empid type ztable-empid.
select-options sdate for sy-datum.
Here i am assuming the table ztable contains the field empid.
2. After you execute the button , you should retrieve the dates for the various leaves from the database table as below :
select cas_leave Sick_leave opt_leave vac_leave pri_leave from ztable into table itab where empid = empid and sdate = sdate-low and edate = sdate-high.
Note : Ztable is assumed to be the database table containig the other fileds also .
Also ztable-sdate =Start date
ztable-edate = End date.
3. to display the data you can use the following code .
Loop at itab.
write the code tro display.
Endloop.
Here to display the various leaves as colored , you should use the option For coloring.
The synax for coloring is :
<b>FORMAT COLOR <n> [ON] INTENSIFIED [ON|OFF] INVERSE [ON|OFF].</b>
Note : When n = 3, the color is yellow.
Simlarly other values of n will give you different color.
Hope this solves your provblem.
Regards,
Kunal.
Note : Reward the helpful answer. -
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Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
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*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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