Hp b210 network printer

I can see my hp b210 printer on the network but cannot print to it over the network.

What router?  What operating system?  If Windows, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
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I am employed by HP

Similar Messages

  • 2014 Photosmart b210 networked printer can't scan

    You might want to switch this over to a different forum .... doesn't have anything to do with laptop or notebook. .. sorry.
    I have a Photosmart Plus All in One Printer Scanner.  The printer is wired to my computer using USB and OS is Windows 7. Recently, my husband got a new computer with Windows 8.1 on it.  I've managed to get the printer networked with his computer to print, but it doesn't scan.  Windows Fax and Scanner doesn't work. The Scan app in HP programs doesn't work either.  Just doesn't find a scanner. 
    I've tried sticking a shortcut of hpscan.exe on his desktop,but that didn't work either.  I've tried all the HP help programs and they can't find a scanning device either.
    It would just be nice to be able to scan something from his computer. 
    I tried to connect the printer through wifi, but it never found the printer or the printer never found his wifi connection. Found everyone elses in the neighborhood, but not his. So I turned it off. 
    It's networked with wired through our D-Link routher.
    Has there ever been a working fix for all in one printers AND scanners?

    Hi ElWel,
    Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Photosmart Plus e-All-in-One Printer - B210a not scanning to Windows 8.1 computer. I would try to first install the drivers and software. Here is a link to the software. 
    If that does not resolve the scanning try the HP Print and Scan Doctor.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • AIO Remote wont recognize my network printer deskjet 3050

    AIO remote app (IOS) did not recognize my network printer (Deskjet 3050), other apps (printer pro lite) did recognize the printer flawlessly, both the printer and the iphone are in the same network, I can print from my PC and my mac but not from AIO remote app (not even recognize the printer).
    Can you help me?

    Hello MrCrysis,
    With the Printer Pro Lite app working to printer, this is excellent to hear. Although this is not an HP app. So to explain as to why the AiO Remote app is not recognizing your printer, and not being able to scan. Your printer does not have AirPrint capabilities according to the 'HP Deskjet 3050 (J610) and 3050A (J611) All-in-One Printer Series Product Specifications'. AirPrint is a requirement for the HP AiO Remote app to work, and because the printer does not have AirPrint the app can not see the printer.
    Regards .
    I worked on behalf of HP

  • HP LaserJet - network printer problem FIXED

    Hi,
    I'm aware this may not work for all, but I've sorted my own problems, which I suspect are common to many who still have a really solid HP (or other) network printer that was no longer available since Snow Leopard did away with Apple Talk.
    The answer is to do a cold reset on your printer, give it a new IP address, find this IP by printing a configuration page and enter this IP when you go to set up a new printer. In my case, it automatically found the correct drivers. The drivers were never the issue with vanishing printers; it was all about the network IP address. A quick search online and you will find how to do the cold reset and config page. For my 2100TN, it was a case of holding down the cancel button when powering up the printer until the lights flashed for a new IP, and to print, press both buttons.
    Hope this helps.

    Problem solved.
    I upgraded the printer's firmware which resolved the issue.
    Thanks anyway! :-)

  • Wireless and network printing transcript for Meet the Experts

    On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
    I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
    So, if you get a minute, please let me know.
    Here's the transcript:
    SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
    SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
    nc256: Do I need a wireless router to hook up my wireless printer?
    CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
    jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
    CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
    katiepage: How can I print when I am using a VPN?
    DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
    SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
    MelissaP: Why would I want a wireless printer?
    CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
    Deltan: What is the maximum distance I can have between my router and my printer?
    CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
     jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
     JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
     nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
     DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
     KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
     CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
    Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
    DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
    ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
    JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
    lpeterson123: What makes wireless so flaky at times?
    CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
    Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
    DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
    jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
    JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
    Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
    CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
    ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
    JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
    TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
    DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
    AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
    CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
    DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
    jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
    CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
    Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
    JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
    ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
    SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
    nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
    JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
    jest1: Am I able to print from my iphone to a wireless printer?
    CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
    TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
    DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
    ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
    JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
    CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
    carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
    CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
    wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
    DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
    nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
    JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
    katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
    CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
    jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
    CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
    jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
    JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
    rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
    DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
    SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
    JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
    Bowman16: Any plans to do this again?
    SiobhanF-HP: Yes we are.
    ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
    DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
    JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
    CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
    CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
    SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    ZhuLee3: Thanks for setting this up!
    SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
    TEACHER1: Thank you all for conducting this session !!!!
    jest1: Is there an OS limitation to print wirelessly?
    JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
    SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
    Live Forum Closed
    Message Edited by timhsu on 03-18-2009 05:39 PM
    Message Edited by timhsu on 03-18-2009 05:43 PM
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

    I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • How do I use the filter to automatically print email and .pdf, .xls, .doc attachments to my default network printer and to other network printers

    I receive sales orders by email. I want to filter some to print on my default network printer and others to print on another network printer. The email body must print as well as txt, .pdf, .xls, .doc attachments.

    You can filter messages to file them to a certain folder, but I don't think you can have Thunderbird to automatically print them.

  • Cannot find HP AiO networked printer

    Spent over 1.5 hrs with HP support to no avail...thought someone here may have some additional information.
    Have an HP PS3210 AiO printer connect via USB to my MBP. My wife can print fine as long as I'm home and my computer is on. When I am away she must connect her PB to print. No big deal but an inconvenience.
    The 3210 has built in networking so I tried to connect it to the wireless router for network printing with a wired (Cat 5) connection. HP software could not find the printer. Uninstalled and re-installed software with most current version, still could not find the printer. Here's what's weird. Both machines can find the printer by entering the IP address in a browser window. It prints, scans, shows ink levels, tech data, everything. On the PB I can manually install the printer by going to printer setup utility, add, default browser, more printers, then selecting HP IP printer from the drop down menu but I cannot do it on the MBP. HP IP printing is not offered as an option. Even after adding the printer manually, printing a test page so I know it works, when I run the HP device setup program it still does not find the printer.
    I have tried disabling the firewall on both machines, no change. HP says I have a problem with Bonjour, that it must be working properly in order for the software to see the printer on the network. If that's so, how come everything else seems to see the printer?
    I have alot more faith in the knowledge available on this board than anythig HP can do for me. Any ideas or suggestions????
    Thanks!
    MBP 2.33 C2Duo   Mac OS X (10.4.8)  

    You're very welcome, and that's great news. Now because you were able to add the printer and successfully print from the EWS, it let's us know that everything is set up properly we just need to contact the router manufacturer and have them open up some ports that may be blocked.
    When you contact them please tell them to make sure that the bonjour multicasting is enabled on the router. Now you will need to make sure that the following ports are unblocked:
    UDP: 427, 161, 137, 138,
    TCP: 9100, 9220, 9500, 137, 139, 427
    Bonjour Ports: 80, 443, 5222, 5223
    Once these settings are changed and ports unblocked you should now be able to successfully print to your D110a.
    Let me know how everything works out!
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • HP Deskjet 3050a cannot find network printer

    I need to find out what my IP address is for my printer.  I may have changed it accidently when I was trying to set up my printer to a new router.  I have reset the default settings.  I have tried to go to HP file where it says I can change my IP address and I get the error "cannot find network printer".  I have done all of the obvious deinstall, reinstall, added MAC address to router. Nothing will recognize my printer.  Please help.  Thank you

    Hello again,
    OK, thanks for the updated information.  Try these steps...
    Changing wireless settings
    If you decide to change the wireless network settings for your wireless home network, you will need to configure your wireless printer with the new settings.
    To configure the new wireless settings on a printer that features a Wireless Setup Wizard:
    From the printer’s control panel, open the Wireless Settings menu. Many products provide access to the Wireless Settings by pressing the Wireless Button or touching the Wireless icon on the printer’s control panel. Consult the printer’s help documentation if you do not know how to access the Wireless Settings menu.
    From the Wireless Settings menu select Wireless Setup Wizard. The Wireless Setup Wizard will guide you through the process of configuring your printer with the new wireless settings. Input your Wireless Network Name and Wireless Password when prompted.
    You can print a Wireless Network Test report from the Wireless settings menu to confirm the printer was successfully connected to your network.
    To configure your wireless settings on a printer that does not feature a Wireless Setup Wizard:
    First, make sure your computer is connected to your network. You will also need a USB cable, which is temporarily used during the configuration. Be sure NOT to connect the USB cable between the computer and printer until instructed to do so by the software.
    If your HP printer software is already installed on your computer Windows XP, Windows Vista or Windows 7:
    Use Start -> Programs -> HP -> <your printer model> -> Printer Setup & Software. Windows 8:
    Launch the Printer Software from the Start screen (icon for the printer model name) or from the tile named for your printer.
    Select (click or touch) Utilities on the top of the Printer Software screen
    Select Printer Setup & Software
    Also,
    Link below for some useful information on getting your printer back on the network........Good Luck!
    http://www.hp.com/global/us/en/wireless/reconfiguring-system-help3.html
    I worked for HP but my posts and replies are my own....Thank you!
    *Say thanks by clicking the *Kudos!* which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

  • How to connect my mac book pro to network printer Canon IR 2010f?

    I'm desperate to know how to connect my Mac book Pro to network printer Canon IR 2010f. This printer has an independent system, therefore, no need a PC to be on, in order to print. But this printer is a network printer. Help me please.

    The Canon UFR2 v2.20 driver for Mac OS X does not list the iR2010F as a supported model. The same is so for the Canon PS driver so I therefore believe this model is PCL5e only.
    What you should do is open Safari and type the IP address of the iR2010F. This will connect to the internal web page of the copier and from the provided pages you should be able to see what printer languages are supported.
    If it only lists PCL then you will be able to print to this copier using the Generic PCL driver included with 10.6.
    So if you open Print & Fax, click + to add and then select IP > LPD for the protocol you can then enter the IP address of the iR2010F and leave the queue name blank. For the name you can change that to iR1020F and for the Print Using, select Generic PCL Laser Printer.
    One note with regards to this driver. It is defaulted to 300dpi so you will need to open the print dialog when you do print and change the resolution to 600dpi to get better print quality.

  • How to print a report on local/network printer(Sample Code)

    Hi forms Gurus,
    I'm looking for sample code witch allow to print report on local/network printer from Forms builder.
    Plz help! it's very important.
    TYAG.

    Armand,
    for Forms and Reports 9i, the only chance is to configure the printer as a network printer that is accessible to the Reports Server. In this case pass the printer's network name as desname and destype=printer as the Reports destination (e.g. desname=\network\printername destype=printer).
    Alterantively, there exist an unsupported utility orarrp that you can get from the otn.oracle.com/products/forms web page.
    Frank

  • Urgent..blank report on network printer

    Dear All,
    i've a report which print direct to a network printer i specify the full network path in DESNAME where destype = printer but the paper in the printer move but nothing is printed.
    when i let destype=screen and specify the network printer from normal dialog it prints fine..
    more question how can i know that the report server has access to that printer
    i'm using REPORTS 6i
    please help

    If it was that urgent I would have supplied some more information. One very, very, very important fact to know is whether it's Client/Server or Webbased reports, don't you think?
    Have you been on the Reports Home page yet?
    http://otn.oracle.com/products/reports
    There're tons of good white papers there, including one regarding printing on the net.
    Also this search on Metalink gives me lots of usuful documents: reports 'network printer'
    Regards,
    Martin

  • Unable print scheduled report on network printer using BOEXI 3.0

    Hi,
    I'm unable to print a scheduled report on network printer using BOE XI 3.0. I get the following error
    Error Message: Error in File ~ce6a054be1a25b52.rpt: Request cancelled by the user. ]
    Has anyone encountered this kind of problem and know what the solution is?
    Thanks,

    Hey Falk,
    Thanks for the response.
    I can print on a network printer after I changed 'Crystal Reports Job Server' to run under a user account that has privileges to access the printer.
    To answer your questions regarding the problem:
    >Can you schedule the report successfully ?
    >>Yes I was able to schedule the report successfully
    >Can you print the report successfully?
    >>NO the scheduled task would fail with the error message as posted above.
    Thanks,

  • Acrobat XI: Printing to networked printer fails without error message

    I'm using Windows 8 Professional.
    When I use Acrobat XI Professional or Reader XI to print to a networked printer, Acrobat and Reader throw up the Progress dialog, showing the document is getting spooled. However, nothing appears in my printer's status window and nothing gets printed. There are no error messages.
    When I use Windows 8 Pro's Reader app to print to the networked printer, it works just fine.
    I thus have a workaround, so not all is lost.
    However, how do I diagnose why only the Adobe applications on my computer can't use the networked printer?
    -- Tim
    Timothy J. McGowan

    Thanks for the advice.
    The problem is not solved.  This is what i have tried.
    Attempt 1.
    Log-in as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
    "Repair" Adobe Acrobat XI Pro installation.
    Same failure as described earlier.
    Attempt 2.
    Log-in as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
    Uninstall Acro XI Pro.
    Run :  acrobat_ittools_cleaner_p1_040612.zip
    Log of "cleaner" shows deletion of very many, but ot all, Registry Acro-associated keys.
    At end of uninstall and cleaner processes, re-start machine.
    Log-in again as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
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