HP Bluetooth Mouse x4000b

I was told this mouse could be used for left handed or right handed users. Currently this mouse is set for left hand people... I am a right hand user. How do I change it? The manual that came with the mouse tells you little..
Help

Hi dkarol,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your Bluetooth mouse is intermittently connected to your Acer laptop, and I would be happy to help you!
To begin, I recommend following this thread on bluetooth with windows 8.1, which should help with a consistent connection between your mouse and the laptop.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Problems with HP Bluetooth Mouse x4000b with HP Elitebook laptop

Hi - I bought an HP EliteBook laptop earlier this year and a few months ago purchased a HP Bluetooth Mouse x4000b (after losing a different mouse during travel). I've had terrible problems, almost since the beginning, with the mouse just not working. Sometimes it works if I switch the batteries (flip the positions of the existing ones) but that tends to last only for a short time. I replaced the originally batteries (which were supposedly good for 9 months) after just 3 months; and have just replaced the replacements and the problem is still unsolved. I've checked the drivers; I can't find a power setting for Bluetooth on my HP laptop (someone with a Dell had that). I've turned the mouse off, rebooted, turned the mouse on and reconnected; I've tried turning the mouse off and on again; I've tried to ensure that the batteries are in snugly with the plastic piece that sits over that batteries inserted as far back into the body of the mouse as possible (replicating the setup that I found when I first opened the mouse up to deal with this problem). Any suggestions? Or can anyone suggest a better mouse?

Hello ayd135,
It is helpful if you would post the full model number of your Elitebook please.
Read through this HP Bluetooth manual to see how to use the HP Wireless assistant to help troubleshoot issues.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01948661
Read through the info above first and try the steps.
If this still does not solve the problem, then it sounds like you have a faulty mouse considering the battery issue you described. In which case, the only fix would be to replace the mouse.
Pundravac,
Even though you have an Elitebook also, your's could be a completely different issue. Did you install all the latest drivers for your old XP machine after installing Windows 7 on it?
Please post your question in a new thread and post the full model number of that laptop also.
Thank you.

Bluetooth mouse X4000b recognised and working for 5 mintes then not work

Posted in the wrong area. Moved to Other HP Tech.

Hi Adrian,
Here is a document with some Bluetooth troubleshooting. Try that out and let me know how it goes.
Also double check the batteries as well.
http://h10025.www1.hp.com/ewfrf/wc/bluetoothDocument?lc=en&cc=us&docname=c00215252
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Mouse x4000b

I just purchased a new HP Bluetooth Mouse X4000b, but cannot get it to talk to my MacBook Pro (running OSX 10.6.8 "Snow Leopard"). The "manual" for this hardware is one of the skimpiest and most inadequate I've ever seen; the online guides aren't much better. I've turned on the mouse, and see the blue LED light up, so I presume the included battery works. However, the Bluetooth Setup Assistant and all the other Bluetooth software I can find in my system does not detect the mouse, or any other device, and advises only "make sure it is powered on and 'discoverable.'" How to I tell the Mouse X4000b to make itself "discoverable"? Thanks in advance for all suggestions & comments!

I just purchased a new HP Bluetooth Mouse X4000b, but cannot get it to talk to my MacBook Pro (running OSX 10.6.8 "Snow Leopard"). The "manual" for this hardware is one of the skimpiest and most inadequate I've ever seen; the online guides aren't much better. I've turned on the mouse, and see the blue LED light up, so I presume the included battery works. However, the Bluetooth Setup Assistant and all the other Bluetooth software I can find in my system does not detect the mouse, or any other device, and advises only "make sure it is powered on and 'discoverable.'" How to I tell the Mouse X4000b to make itself "discoverable"? Thanks in advance for all suggestions & comments!

X4000b Bluetooth Mouse constantly looses connection

Hello there
My new Bluetooth Mouse constantly looses connection to my Asus Transformer Windows TabletPC. So the mouse Pointer stops moving and can be moved again after 20 seconds or so. Any suggestions on how to solve this?

Try resetting the PRAM and SMC.
Barry

No bluetooth mouse or keyboard on login on MacBook

Dear experts,
Over the weekend I made a fresh SL install (plus update to 10.6.1) onto a new harddisk on my white MacBook2,1. Imported my old users from the old 10.5.8 harddisk. So far things have been fine except for one:
At the login screen my bluetooth Mighty Mouse and Apple bluetooth keyboard do not work. I have to use the MacBook's built-in trackpad and keyboard. After login both bluetooth keyboard and mouse will work fine. Over time it is annoying as I normally work with an external HD display and the MacBook is positioned across the desk.
I have already tried enabling and disabling the "wake from sleep" and "open assistant if no bt mouse/keyboard is found at startup" options in the bleuthooth preferences. No assistant will come up. As stated above, once I log in the bluetooth devices will work after a few seconds.
Under Leopard 10.5.8 the bluetooth peripherals worked for login as well.
It seems like the bt driver is only loaded after login. Is this a "feature" in SL or can it be helped?
Your help and advice is appreciated.

Yes, I already tried re-pairing twice: Once using the bluetooth assistant and the second time the options provided in the mouse and keyboard preferences (configure bluetooth mouse). Neither did solve the problem. I should have written that in my initial post, sorry.
When I searched the discussions for my problem before posting I did see that some users have bt problems. But my devices work fine, they do not "disappear" in normal operation. They are only not reacting at the login screen.
Is maybe anybody else using a portable Mac together with bt mouse & kb? I was already thinking that if Snow Leopard detects the internal trackpad and keyboard it does not try to connect the bt ones (as you only need one strictly speaking). But then once I log in they work both and also in parallel (internal and bt) as they did in Leopard (sans Snow).

URGEND: After cloned backup neither usb nor bluetooth mouse recognized

ahhhhhh, help needed....
after bootcamp kills my complete system disc during installing xp i've cloned my backup copy onto my ereased system disc. every things fine (besides some errors) but now my macpro don't recognize neither the usb nor the bluetooth mouse.
the keyboard works fine and i've tried every usb slot and a powered hub without no luck.
the bt mouse getting recognized by the bt assistant, connect and ready, BUT it's not working. the "tray" symbol shows it's connected.....
i've tried the following: pr reset, board reset, permission repaired, new directory by diskwarrior = nothing
behind the error window of chronosync is another one from parallels which says that the "connectusb.kext" extension wasn't correctly installed.
i've tried to copy the extensions from my macbook parallels but the error still occurs.
i'm not sure but i think there can't be any connection between the parallels extension error and my overall mouse dis function, or can it be???
plz help, cause i've got no possibility to archive and install the system cause i'm on an non authorized tiger 10.4.11 system on an early macpro
thx sooooooo much/___sbsstatic___/migration-images/migration-img-not-avail.png
cheers and sorry for double posting

Just watching various posts on forums to see what I should do next. I updated to 10.6 from DVD, then went to 10.6.5, and my keyboard and mouse would stop working, and then start working again when I unplugged and replugged the keyboard (I have the mouse plugged into the keyboard). I don't want to spend all day unplugging and plugging my keyboard. I just went back to core 10.6 from the DVD, all my main software seems to work, so unless I have problems, I'm just sticking with core 10.6 until things get resolved.
I might try updating to 10.6.2, or 10.6.4, but not until I'm forced into it (when something is really not working on unstable). I do mostly music and video work. The only reason I updated was because something new I want to run (Wavelab 7) only works with 10.6. I usually never update my OS unless I'm forced into it, I'm way not an OS early adopter, I have work to do! I was truly expecting 10.6.5 to be OK, they've had plenty of time to get the kinks worked out. I wasn't expecting Apple to introduce new ones. Sounds like I'm not bothering with 10.6.6 now. 10.6.7 anyone? Do I hear .8?
Way to go Apple.

Bluetooth Mouse not working in Windows 7?

Just installed Windows 7 Ultimate 64bit on an iMac i5 with 20Gb
Everything installed correctly and W7 boots fine, even did the drivers for bootcamp before the full Windows install
Thing is I have the Apple slim Bluetooth Keyboard and Magic Mouse (that come with the iMac) it seems that the Mouse just will not respond??
The keyboard is working?? on Bluetooth but not the mouse and as i dont have a corded one to hand i am trying to navigate the whole Windows with my keyboard!!
please help how do i get Windows to see my Apple Mouse under bootcamp??

my exp is that my magic trackpad unlike in osx require ment to click it before it turn on and begin to respond to touch
but my bluetooth razer mouse don't work with blutooth so I connect it by usb which it also support could be that windows don't care for 2 bluetooth "mouse" input devices at the same time

Can i use a Bluetooth Mouse as a pointer/presenter in Keynote?

I was just wondering if i could a mouse, lets say logitech bluetooth mouse aa a pointer/clicker/presenter in keynote? Can i controll the slides with each left click and move backwards with a right click?
Thanks!
Robert

Probably best to ask in the community dedicated to iWork for iOS.

Horizon2 Bluetooth mouse randomly locks up for minutes at a time.

The only solution is to re-pair the mouse (any bluetooth mouse, ive tried 3 and they all lock up) or reboot the computer, which is really bothersom when it locks up in the middle of something important and the only way to get out is use the touchscreen...
i have read the other issues from 2-4 years ago on other machines.
Those solutions did not work for me.
Please advise.

I have used 4 different bluetooth mice in trying to get around this, and i am 99.99% certain that the bluetooth hardware is junk.
The cursor stops moving completely. The buttons stop working completely.
Randomly, and for no reason, whatever paired mouse i have will abruptly, and without warning, disconnect itself from the Lenovo Horizon 2 - 27" that i just purchased, yet the bluetooth software still says it is connected.
The ONLY recourse i have, is to use the touch-screen to exit out of whatever i am doing, open up the bluetooth hardware interface from PC settings and un-pair/re-pair whatever mouse i am using.
I only have a single mouse paired at any single time, i have used several sets of brand-new batteries from different manufactures and containers.
Immediately before the mouse unpairs after the process is initiated, approximately 65% of the time, the cursor will bounce around the screen as if it were "catching up" and dumping whatever movements were "stored" by the computer before unpairing completely.
I have tested this several times by moving my mouse diagonally in a single random direction repeatedly immediately after the cursor stops moving. The apaprent "catching up" actually IS "catching up" as the random movements mimic whatever motions i made with the mouse immediately after it stops functioning, untill i forcefully un-pair it from the machine.
I need help with this, because having to un-pair/re-pair my mouse every hour or two or three is getting to be extremely frustrating.

Bluetooth Mouse no longer recognized

I connected a (Gigabyte) bluetooth mouse and used it for several weeks on my MBP, in both OS X and Windows 7, with no problems. Recently, it stopped connecting in both OS X and Windows 7, so I've tried several solutions that I've found (Removing Library/Preferences/SystemConfiguration and restarting, removing com.Apple.Bluetooth... and restarting, but my mouse continues to not show up in either operating system.
It seems like this is a somewhat common problem, but none of the solutions I've tried have worked. Alternatively, is there a way to completely reset my bluetooth settings?

I had the exact same issue. First, make sure to use the latest bootcamp drivers for your system. Mine was 5.0.5033. You'll need a wired keyboard and mouse to complete the installation. With Windows 8.1 and the latest bootcamp drivers loaded on the windows side, I went back to the Mac OS, and disconnected both the wireless mouse and keboard using the blutooth settings, then clicked the minus sign next to each to delete the pairings to the Mac OS. Then using the wired mouse and keyboard, I went to system settings, then changed the startup disk to bootcamp. I then restarted the machine and it came up in Windows. i used the wired mouse and keyboard to log in. One there, I was able to pair both the mouse and keyboard. The keyboard paired on the first attempt, and Windows gave me a code to enter. The mouse took a few tries and eventually paired. After I got both working in windows, then I went back into Mac OSX, and it took a few minutes but both devices automatically re-paired to the Mac OS, and now both work in both systems.

Bluetooth mouse and keyboard do not work

I purchased an iMac G5 about 6 months ago. I got it with a bluetooth mouse and keyboard. I have had trouble with it from day 1. Apple had me replace the logic unit, and it worked for a couple of weeks. Then as soon as the 90-day warranty for complimentary service ran out, it began working sporadically. Now it doesn't work at all. It says I don't have a bluetooth module installed or attached to my computer (which is what it said before the logic unit was replaced. The computer works fine with a USB mouse and keyboard. Had I known bluetooth was so tempermental and difficult, I sure wouldn't have got it with my computer.
Unless there is a smart person out there who knows what is going on, I guess I need to buy a new USB keyboard and mouse. Anybody interested in buying a bluetooth keyboard and mouse cheap?

Russell,
The warranty period on your mac is 1 year. The complimentry phone service period is 90 days unless you have a hardware problem. I'd say you likely have a hardware problem and will not be charged for the phone call.
I'd suggest 2 things:
1. Sign up for Applecare as has been recommended countless times.
2. Make the call to tech support and see what they say about your problem.
Good Luck,
John

Bluetooth mouse no longer works

My Microsoft Bluetooth 5000 mouse no longer works after install of the latest 10.6.4 update
any reason this could be? (Also forgive the use of a microsoft mouse haha)

I had the same issue since the latest OSX upgrade. Bluetooth mouse 5000 just stopped working and couldnt be set up again.
I installed the latest Intellipoint 8 drivers from microsoft.
google microsoftmouse_d279.dmg and run it.
reboot the mac after installing.
going through the usual mouse setup in system preferences still gives you the same error so forget that. Instead, go to Bluetooth settings and add new device manually. finds the mouse and connects.
hope this helps.
BTW.. BT mouse 5000 is the best mouse i own and i have many!!! was devastated when it stopped working. Happy to be using it now again...

Brand new IMac 27 bluetooth mouse and keyboard not connecting for eight minutes after start up.

I have a new imac 27 that has worked flawlessly for three weeks.
All of a sudden, when starting up the mac boots fine but the bluetooth mouse and keyboard are non responsive. This state is maintained for between 7 and 8 minutes then both mouse and keyboard start working and continue doing so for the rest of the day....until the next restart and the whole saga repeats itself.
Both sets of batteries are fully charged.
I have scoured different sites and tried any suggestion that made any sense, to no avail. All I am able to do at the moment is to do the time, wait the 7 to 8 mins. and then all's good.
My first Mac and this is very annoying especially as Apple must be aware of this issue but no solution is forthcoming!
Any suggestions/workarounds would be great.
Thanks

if you are using rechargeable batteries sometimes they don't stay charged for as long as they should try using alkalaine batteries and see if the issue still persists.
also try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964

Bluetooth Mouse Driver Issues after updating to SP1

Greetings!
After upgrading to SP1 my bluetooth mouse stopped working. The dongle I'm using is being detected fine, and when I scan for the mouse I can find it, but when I try to connect to it I get a "Locate driver" message from Vista. When I let it scan for the driver it is unable to find anything compatible, so when I tell it to scan the CD that came with it again it finds nothing. It's like the Bluetooth HID Device driver is no longer working.
This is the dongle:
http://us.kensington.com/html/9403.html
This is the mouse:
http://us.kensington.com/html/12635.html
Some of the things I've tried:
Uninstalling and reinstalling the WIDCOMM Bluetooth stack. I've tried using Vista's Bluetooth stack instead of the WIDCOMM stack, with no luck.
I've also tried the Bluesoleil drivers with no luck there either, in fact those seem to break the dongle and Vista is no longer able to detect it.
I've tried the install CD that came with the mouse, but it seems that is for Windows XP only.
I've tried another Bluetooth mouse that produces the exact same results, with a CD that is for Vista.
Anyone else having this issue?

Just wanted to update this with an answer.
I'm pretty sure that running vsp1cln.exe was the reason why my Bluetooth and iPod stopped working. I reinstalled Vista and upgraded to SP1 without running that tool to clean up the install files and both bluetooth and my iPod are working again. It must clean up the driver files that they were using and the new files are not compatible or something. Not sure really.

HP Bluetooth Mouse x4000b

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