HP C309a - Blue screen - C2FE0100 Error code- 7 blinking lights!

HP 309a - Photosmart - Up-to-date drivers, New ink too. Cleaned print head with alcohol wipes. Will not print. Control panel screen displays HP logo for about 7 seconds, then the display turns blue with white letters/numbers : C2FE0100, then same panel turns white but 7 panel lights flash. Flashing lights are on the exclamination mark, red eye removal, print photo, auto answer, power button, wireless network indicator and bluetooth indicator lights. Only way printer will turn off and on is by unplugging from power source. Printer makes no sounds when power is connected. Managed to print 2 test papers and they looked ok. Ran the HP Print Diagnostic Tool during that approximate 7 second moment before everything started blinking and according to it:, "No problems were found for HP C309a Series." Utility checks: Connectivity, Spooler, Driver, Device Mgr., Printer Online, Device Status, Print Queue, Conflicts, and Default Printer. Purchased March 2010. Within 10 days of purchase, had print head problems and it was replaced. Different error code received then. 2 Weeks from end of semester...not a cool time for printer failure!

Hi there,
I understand you're having some issues with your Photosmart C309A giving an error and flashing lights. I will certainly do my best to help you with this.
Generally the error that you all are describing is caused by the firmware of the printer. The first thing I'd like you to try though, if it isn't already, is to plug the printer directly to a wall outlet to make sure it's getting all the power it needs to function properly.
Please let me know if this step changes anything, if not we will move on to a reset of the product. Have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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