HP C309a won't print from websites

HP All in One C309a USB connected to Dell PC running Windows 7 will not print from website screens such as bank statements, coupons, etc that are in pop-up boxes. Example: on banking website, click on a certain statement and new window comes up--click print and the printer goes through all of the motions, but nothing prints on the blank sheet of paper. I have clicked off the Active X filter and checked to see if the websites are in the compatibility list and still no go. I have uninstalled/reinstalled the printer and the software with no improvement. Are there any other settings I need to check or solutions to this issue? I know it is not the website, because I can print these from another computer HP laptop with USB connection to an older HP printer.
Thanks for any solutions.

What browser?
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