HP C410B Photosmart all-in-one - I can't access the printer's web server

This printer is working OK as a printer via its network connection and I can see it on the network when I do a scan.
I can also 'ping' the printer OK.
However I can't connect to its web server for configuration or to start a scan from the computer etc. When I
try to connect from my web browser it just sits there saying 'Connecting' but nothing happens. I can 'ping'
the printer OK.
I have tried stopping and re-starting the printer but that didn't help.
Any ideas anyone?

I would try a couple of things. Have you tried a different browser? Have you tried with your firewall disabled?
Let me know how it goes.

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HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Say thanks by clicking the Kudos Thumbs Up to the right in the post.
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ronesyzf wrote:
Hello All,
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HP C410B Photosmart all-in-one - I can't access the printer's web server

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