Hp c4189 all in one - Problem message says "Remove and check cartridge on right"

This message keeps returning after several cartridge removals and even new cartridge installed.
What do I do next? Thanks.

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Remove and check cartridge on right error message on 7410 all in one

I recently changed the black ink cartridge in my 7410 all in one printer. After changing cartridge it gave me an error message of " Remove and check cartridge on right". I have tried removing and reinstalling , cleaning connection points with clean damp cloth (water) and still cannot get error message to go away.
Any ideas would be greatly appreciated. Thank You.

NoProblemAtoll wrote:
I know this is an older thread but being it is a top Google result associated with the "Remove and check cartridge on right" error it justifies adding a helpful suggestion for other. Our findings have been HP Printers are very biased against refilled \ recycled cartridges. I own a total of (5)x HP 7310 and HP 7410 printers in my IT Consulting office. These are feature rich MFP’s with an abundant supply of ink available at generously economical prices. On the face of it, it sounds like a good reason to keep a bevy of last gen printers around. EXCEPT the printers work great with the $30-$50 brand new HP brand 96 cartridges from Office Depot or Staples. Unfortunately if you try and buy some recycled cartridges off ebay the Printers detect the recycled\refilled cartridges as a previously depleted HP cartridge that may not be genuine and the units suddenly turn on you. Miraculously the "Remove and check cartridge on right" only manifests itself with non-HP brand cartridges or cartridges that have been refilled. (We have even tried to re-fill out own refreshly depleted cartridges with like results.) Think of it as an HP service reminder conveying you forgot to pay HP their $30-$50 profit on your ink this go round. Remember you need HP Branded ink cartridges (HP = Homogeneously Proprietary). It’s like an intention flaw written into the firmware. Best guess (purely on conjecture) is there is a check in the firmware/drivers for if the cartridges has been previously installed, previously depleted, max install count, and expiration date validation. If it encounters a condition it doesn’t like you get this nondescript error.
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The above post is filled with conjecture and speculation, but is not based on fact. The Officejet7410 is not programmed to reject refilled/reman cartridges. It will check cartridges electrically for various things and will reject cartridges that fail. Typical failures would include a cracked printhead (caused by rough treatment - dropping the cartridge even a few inches for example), or open electrical connections caused by debris on the cartridge contacts. Cleaning the cartridge contacts as shown in the document here may resolve the issue in case of poor electrical contacts.
A cartridge that has been previously used in a different printer will likely be marked as empty, but the printer will happily print with a cartridge detected as empty.
The reality is that the quality of refill and reman cartridges are very variable, but generally poor. The study here has a study conducted by a testing facility, here is another study.
My personal experience has been similar. I donated an HP all-in-one to my son's high school years ago. Sometime later I got a call from the teacher complaining that it was not printing properly. I went and took a look and found they had put in a renam color cartridge that was not printing one of the colors*. They tried another cartridge, which also had a problem and then finally the third cartridge worked. I asked why they used renam cartridges and he said they bought these because they were cheaper. I asked if they were 1/3 the cost....
*The color missing had nothing to do with the printer - blotting the bad cartridge on a damp tissue gave only two of the three colors that would normally be present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Error message: "remove and check cartridge on right." photosmart 2610

I installed two brand new HP cartridges (color and black) in my Photosmart 2610 all-in-one about 1 month ago and they were working fine but now I get an error message asking me to "remove and check cartridge on right." When I check the cartridge (black), it looks fine but the error message won't go away and the printer won't print. Suggestions?

I had the same problem, I have tried resetting with #6 or #3, cleaning.
What worked for me:
1 - While printer is on, go to the "Mfg Commands"
(on my printer I had to press "*" and "#", others would need to press both left and right arrows, etc.)
2 - You will get the following message "Enter special key combo", then enter "123".
3 - Press the right arrow until you find "Special Reports", click OK
4 - Press the right arrow until you find "Print Cartridges", click OK
What was my surprise when at number 3, it started printing !
And then, everything came back to normal !
Super cool !
Hope this works for you !

My HP2575 give's "Ink Cartridge Problem - Remove and check cartridge on right"-error

Hello,
I have a HP photosmart 2575 all-in-one. For just a couple of month's I use my black 339 cartridge and suddenly it give the error "Ink Cartridge Problem - Remove and check cartridge on right", with means the black cartridge. I always use original HP cartridges and have never filled them by myself or other people. Because the expire date is just a couple of weeks late, HP won't support me. For now I put a new cartridge in the printer, with works fine. How can I solve this problem with my cartridge? It has enough ink for many prints to make, so I don't like to throw that away. I hope you can help me with tis matter.
Thanks a lot.

Hello Tom_Heitbrink. I have located a document you can follow to troubleshoot your issue. Let me know your troubleshooting results after following the document. I'm only here to help!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&dlc=en&lc=en&product=441240
Mario
I worked on behalf of HP.

My photosmart 2610 has an error message "Remove and check cartridge on right"

I have replaced both the black and color cartridge and still have the error message. Also have restarted computer and turned printer off and on several times. Need help!

Hi ruf,
Check this article and see if this can fix your printer - Remove and Check Cartridge
Hope this works for you!
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Cheers!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.

Photosmart 2710: Error Message and check cartridge on right.

I have the Photosmart 2710 all-in-one but I continue to get the following error message: Remove and check cartridge on right.
I have remove the black cartridge and check everything. I have cleaned the connectors but still I continue to get this error.

Start by following the troubleshooting steps shown here. If cleaning the cartridge and printer contacts does not resolve the issue then check the spring as shown in this page. If the spring is dislodged (1) you will need to have the printer serviced. If the spring is dislodged but has not damaged the flex circuitry (2) then some have reported success epoxying the spring back in position.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My 2210 all in one printer keeps giving the message "Remove and check cartridge"

My 2210 all in one printer keeps giving the message "Remove and check cartridge." Although I go through procedures outlined in manual, message keeps reappearing. Suggestions?

Hello again!
Still having problems but here's more info: Checked "Resume" but Message next to the job says ERROR but that 'Pinter is ready'.
However, on the PRINT & FAX page in System Preferences it has 'Idle' next to the psc1317 (default) printer.The computer scans the document but wil not print it. With printer off I disconnected the power cable and the USB from the computer then re-connected after 1 minute. When I turned the printer back on it printed the test sheet but not the document. I have also unistalled then reinstalled the hp1317 Snow Leopard software and driver and computer says that all software is up to date. Apart from a dodgy connection I have no idea where to go from here!

Error message: "Remove and check cartridge"--what should I do? (officejet 6110xi all-in-one)

I got a printer (as above) in a yard sale. When I first turned it on, it had an error message: "Remove and check cartridge". I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie). Then I tried cleaning the contacts, did a hard restart, and looked for damage to the flex (there was none I could see), as suggested here: http://h30434.www3.hp.com/t5/Other-printing-questions/Need-help/m-p/71/highlight/true#M8
Still no love.
What does it want me to do?

Hi,
Try this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054462&cc=us&lc=en&dlc=en

What the bleep does "Remove and check cartridge" mean? (officejet 6110xi all-in-one)

I got a printer (as above) in a yard sale. When I first turned it on, it had an error message: "Remove and check cartridge". I pulled out and looked at the cartridge, nothing seemed wrong (except perhaps the mildly inexplicable twist tie). What does it want me to do?

Hi,
Try this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054462&cc=us&lc=en&dlc=en

"Remove and check cartridge" error message

My Dell Latitude died. It was hooked up to my hp psc 2110 all in one printer.
After completing the set-up basics on new laptop, I downloaded the drivers for the printer successfully. A test was successful.
Next day, I tried to print. The printer told my laptop that the ink was low. Installed new cartridge; hit enter to align. It went all the way through alignment, but would not print. Instead it posted the scrolling message “Remove and check cartridge”.
I removed and reinserted the cartridge and nothing changed. Same message.
Expensively (I really needed to print), I inserted a new cartridge. The printer started to align the cartridge. At the second bar it froze. I watched the two unchanging bars for twenty minutes.
Since then (in this order) I have:
Turned off the printer for ten minutes and turned it back on. It started scrolling (?) “Remove and check
          cartridge”
Uninstalled then downloaded the drivers and tried all again.
Left everything off for forty-eight hours.
The troubleshooter from the computer couldn’t identify the problem, but said the toner was fine.
I could not print a self-test report because no matter what button I push nothing changes.
Opening and closing the top section (in order to replace cartridge) makes the cartridge move, but does
               nothing to the message.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=1
               10&prodSeriesId=295848&prodTypeId=18972&supportTaskId=42089 does not have this error
               message
Looked at and tried all suggestions on HP forums.
The three little green lights (best, normal, fast) flash together.
It still only scrolls “Remove and check cartridge”.
I have not hit it.       I am out of ideas.           I cannot afford a new printer.
PLEASE HELP.   (Please keep it clear and simple.)
hp psc 2110 all-in-one printer · printer · scanner · copier MY342F5744    C8644A   Made in Malaysia
        (inside:   MY342F5744    C8644-60002)
Windows 7
Toshiba Satellite L770
Thank you.

I, too, gave up, and purchased a new cartrige. At least for me it did the trick.

G85 printer says "remove and check color cartridge"'

My G 85 all in one inkjet printer was working fine until it suddenly displayed "remove and check color cartridge". Now it won't print. I removed both the color and B/W cartridges and cleaned contacts on printer and on cartridges. After re-insertion same message. Removed color cartridge and installed a new color cartridge. Same message is displayed. Any help would be greatly appreciated.
Phil

Hi saratogaphil,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues with an error on printer to Remove and check Cartridges. I have a few different document for you to try. Please click on the following links for Print Cartridge Errors.
You can also attempt to clean the product with the use of the following link on Cleaning the All-in-One as well as Maintenance and Cleaning.
Once last step you can try is Resetting the Printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp2175xi printer Remove and check cartridge. error message displayed on printer.

Remove and check cartridge error message displayed on printer. I have removed and inspected cartridges and no problems were evident. Shut down printer and restarted, unplugged and restarted same error displayed. Please help with any suggestions or solutions.
Thanks John

Hi
If the cartridge isn't empty and you've tried the usual troubleshooting (which includes cleaning the contacts on the cartridge and in the printer) then it's probably best to contact Phone Support for a possible replacement.
You can check if the cartridge is still within warranty by checking the warranty ends date here
Best Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Re: the printer says remove and check color cartridge.

How do I fix this problem ... the printer says remove and check color cartridge. I have done this many times. No change it still says the same thing.

Please read this post then provide some details. What printer model? What operating system? Is the cartridge an HP or a third party?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

The printer says remove and check color cartridge.

I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."
Now what?

The troubleshooting steps in the document here may resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

1600 all-in-one series printer error message to remove and check color cartridge will not go away

Error message, remove and check color cartridge will not go away even after replacing cartridge (same refilled). Any help would be appreciated.

I had the very same problem with my HP Officejet 7410 so cleaned the ink cartridge and carriage contacts per the directions listed on this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&la...
After my first attempt at cleaning these contacts, i reinserted the cartridge and tried printing again but I got the same error message. Next I removed both cartridges (color & black) from their slots and after pointing a flashlight at the carriage I discovered the bottom of the carriage was covered with ink, so....using over a dozen cotton swabs I cleaned the bottom of the carriage as best i could. Also, thinking that perhaps the ink cartridge was not manufactured exactly to its proper size and shape, when i inserted the cartridges back into their slots I slightly pressed them in to be sure the contacts would touch.
I was happy to see that now the error message is gone and my printer is printing again....well, at least for now.

Hp c4189 all in one - Problem message says "Remove and check cartridge on right"

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