HP c4480 All-in-one - scanner not working (Mac)

I recently bought a new computer (Macbook Pro) which has Yosemiti. On both Yosemiti and Mavericks operating systems, when I scan a document, the document is black with white lines appearing through the black about every inch. The printer works. What do I need to do to be able to scan ?

Forgive the dumb question Rainbow, but of what use is it to look at the Mavericks OSX 10.9 related information if I am on Yosemiti 10.10 ?
I've read the information, but if the solution is jsut Apple software updates and I am running different software how will that help me ?
As feedback, it seems a bit slow of HP to not have drivers that can be used with Apple's new operating system given so many people use macs. Do you know when this will be available and HP will make the necessary updates ? It's certainly not ideal to have a hardware product that works really well, but is not able to interact with my computer because of no updates to optimise for the latest operating system.

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I am having the same issue. Did you ever find a solution?

HP 3520 all in one airprint not working. Firmware update cannot proceed

Dear HP,
Two days ago I purchased a HP Deskjet 3520 ALL in one printer. The installation went smooth and I am able to print wireless with my PC. However I cannot print with my iPad, iPhone 5 and using airprint. I am able to print with my HTC one mobile phone. I already went through the Apple airprint troubleshoot http://www.apple.com/support/ipad/assistant/airprint/#section_1 .
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Sorry for the delayed response. My phone quit telling me I had any notifications.
This could be a number of things really. Do not forget you can contact HP Cloud Support at 1-855-785-2777 and they may be able to assist you with this (not sure of any policies regarding warranty, etc, etc).
This link will cover some of the basic router settings. I wouldn't get into anything too detailed so these settings should be easy to change. I made this post to help me as a reference to network issues. The info here is from my time with Cloud Support in regards to helping you print from Apple/mobile devices. Although the post is titled differently, this is the same info I would have given you over the phone.
Let me know if that information helps you any. Also, try the HP ePrint app and see if the printer is found using that method. I am always happy to help so let me know what happens. I will try to keep a closer eye on here for your response.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

NEW COMPUTER ALL-IN-ONE DOES NOT WORK, OR CAN MY INK BE DRY?

HAVE INSTALLED DESKJET ALL-IN-ONE 250 J410 SERIES IN NEW LAPTOP. JUST RETURNED FROM 5 MONTH ABSENSE. COULD MY PROBLEM BE DRIED UP CARTRIDGES OR? I THOUGHT AT LEAST THE PRINTER WOULD ATTEMPT TO PRINT EVEN WITHOUT GOOD INK. i HAVEN'T FOUND WHERE ON THIS COMPUTER I CAN FIND THE STATUS OF MY INK. CAN SOMEONE HELP?

Hello @evidi,
I understand that you're experiencing an issue printing from your Windows 7 computer to your HP Deskjet J410 series printer. I would like to assist you today with resolving this printing issue. However, I do need to confirm which exact HP Deskjet you are using within the J410 series?
(1) HP Deskjet 1050A All-in-One Printer J410 Series:
HP Deskjet 1050A All-in-One Printer - J410g
HP Deskjet 1050A All-in-One Printer - J410h
(2) HP Deskjet 1050 All-in-One Printer J410 Series:
HP Deskjet 1050 All-in-One Printer - J410a
HP Deskjet 1051 All-in-One Printer
HP Deskjet 1055 All-in-One Printer - J410e
HP Deskjet 1056 All-in-One Printer - J410a
In the meantime, can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Should the issue persist be sure to let me know exactly what HP Deskjet printer you have. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Photosmart C7280 All-In-One Wireless Not working

My wireless printing was working fine with my Photosmart C7280 for about at least a year or more and now recently the wireless side stopped working. My Apple devices (both iPad and Macbook) stopped recognizing my printer. Even when I tried to add via IP address, it would not take.
My printer is working fine when hard wired thru both my PC and Macbook via USB.
I tried resetting my printer network settings by restoring to Network Defaults and adding back in my SSID and Password. It shows it is connected. But when I run a Wireless Network Test Page from within the printer settings, it shows everything passed and signal strength is excellent. However, the last diagnosis in the summary shows "No" to "Other networks detected matching your network name (SSID)" so I am wondering if my printer is actually connecting properly to my network? Since I have other wireless devices connected to the same SSID.
I turned both the printer and other devices off and then on to reboot. I turned the wireless radio within the printer settings off and on again.
Another thing I'd like to mention is that before I deleted the printers in my Apple devices, they still showed my Photosmart 7200 series, but stated they were inactive.
Also when I was able to get into my Verizon FIOS Broadband Router Management software thru my browser, it showed all my wireless devices, but it also showed my Photosmart as being inactive wirelessly, where the other devices that were turned on at the time were showing connected.
I am wondering if it may have been a recent Apple update that may have caused this problem? However the Verizon Fios also showed the printer as being inactive so I am guessing not?
I have been working on this issue for days and spent a ton of time thus far, so any suggestions to resolving this issue would be greatly appreciated.
I am about mid-level in technical understanding. So please spell out answers to any resolution steps very simply in your reply.
This question was solved.
View Solution.

Honestly, ISP-issued routers are very problematic. Restart the Westell by pulling its power cord momentarily just before trying to connect the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP PSC all-in-one printer not working

I reinstalled the driver cd disc, rebooted, corrected the printer default connection. I've unplugged everything. Printer doesn't work. It just stopped, but then sometimes it will print. Never jammed. I use power surge protectors high quality. All network connections working. I can hear the printing but nothing prints. Printer will print self-test but that's it. I noticed that the model number for the printer may not be correct in properties but can't figure out what the model is and how to correct the entry. Hmmm -- any ideas please?

According to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3 74575&sw_lang=&os=219&#N701 there's no software, but only a driver that supports SL printing, but not scanning.

HP PSC 1507 All-in-One - Scanner stopped working

Hi
I'm on a MacBook Pro with Snow Leopard (10.6.8) and use VueScan (9.1.16) to scan through USB connection.
For several years, no problems, always worked.
No all of the sudden it stops working.
It scans jitter (black/grey/white dots).
Anythings I can fix or look at to see what's the problem?
Thanks
Dee

Hello Dee! aka @KunoichiDee, welcome to the forums
I read about how your scans are now showing up in bad quality, when scanning to your Mac. I have some ideas that might help.
First of all, we want to know if the problem is with the printer, or with the software. Make a copy from the printer itself to test the printer. If the copies have the same issue as the scans, the issue is with the printer, and I would recommend a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Power reset:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
If the copies turn out fine, and the problem is only when you scan, try these steps:
Mac OS X: How to reset the printing system (This will delete all printers on your Mac)
Repair disk permissions
Restart your Mac
Re-add the printer (do not use the AirPrint driver)
Let me know the results! Good luck & enjoy your weekend
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp psc 1200 all in one printer not working

I reformatted my disk after downloading Yosemite, as some programs were very slow to respond.
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Drivers from HP site don't work too.
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According to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3 74575&sw_lang=&os=219&#N701 there's no software, but only a driver that supports SL printing, but not scanning.

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What is the installed operating system?
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Help.My HP8660 all-in-one is not working properly.

When I use color scan and copy, the paper came out wiht a lot of vertical colorful lines .But it is working fine if I just copy in black and scan in grayscale.
This question was solved.
View Solution.

Hi,
Try connecting the printer directly to a wall outlet, remove any power strips, extensions, surge protectors, etc..
A such is likely to happen due to power issues.
If that does not help try following these steps:
http://support.hp.com/us-en/document/c04422559/
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

All in one scanner quit working w/ Mac OS X

Just today I am not able to scan due to message that reads "you do not have permission to save files in "Preview_TempScan.270XHJvh". Please save to a different location." Please HELP!

Hello there! Welcome to the forums @slallen99,
I read about the problem you are having with scanning from your device to your Mac. I will gladly do my best to help!
Have you tried changing the save path? Just asking as this is what the error states and could help!
If you have, try these steps:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Re-add the printer
Try scanning again
That should do the trick, if not, respond with this information:
What printer(s) are installed on the computer?
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the OS X of the computer?
Have you tested hardware functionality (made copies)?
Have a fantastic day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp Photosmart C7280 all-in-one will not work with Snow leopard

My nephew just installed Snow Leopard on my IMAC 2008. I cannot get to printer to work. I have tried uninstalling the HP software and reinstalling. I have updated the software thru Apple updates. It still won't print or scan any documents.

I would recommend these instructions (they don't hurt anything), however, different circumstances require different solutions.:
Try deleting the printer .plist files and see if that helps.
Go to ~/Library/Preferences and move the following files to the Trash.
com.apple.print.add.plist
com.apple.print.custompresets(your printer manufacture name).plist
com.apple.PrinterProxy.plist
com.apple.PrintingPrefs.plist
Restart your Mac.
Carolyn

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Does Officejet 4630 e-All-in-One scanner software for Mac OS 10.6.8 exist and what is the URL to download, Thanks...

Hello tedstaley, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into scan drivers. I would like to help.
The software is included in the full feature package. I would recommend downloading and running the HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem with drivers for HP B109 a-m all-in-one, have printer working but not scanner in windows 8

Still have a problem with the drivers in Windows 8 release preview, for my HP B109 a-m all-in-one, have printer working but not scanner, is there any chance of a fix before final release of Windows 8 ?.

Review my post here:
http://h30434.www3.hp.com/t5/Windows-8-Release-Preview/SOLUTION-Get-Win-7-Printer-Drivers-HP-Solutio...
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HP Photosmart C3180 All-in-One printer -- SCANNER not working.

I have had this HP Photosmart C3180 All-in-One printer for a couple years and all is well. HOWEVER, the one function not working properly is SCANNING. I can print fine and copy fine. But when I go to scan something my power button flashes for about 10 seconds and then stops. Nothing happens, and nothing scans. HP said it was not the printer itself, but something to do with my operating system through Apple. I have the current 10.5.6 version of Leopard.
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HP provided this link to software which resolved my scanning issue.
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HP c4480 All-in-one - scanner not working (Mac)

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