Hp c4580 isn't printing text but can print pictures on vista pc. how do we fix it?
vista PC prints pictures and graphics fine, but we can't get it to print text off of a word document. windows test oage only printed the windows graphic in the upper left corner and "Windows Printer Test Page" but nothing else.
It appears your black cartridge is not working. Try the troubleshooting steps in this page, which will likely lead to either an empty black cartridge or this troubleshooting page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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