HP C4680 does not print test page (iMac - OS Yosemite 10.10)

Recently, my C4680 has stopped printing from my iMac.  It also no longer prints a copy of a page placed on the scanner.   Here's some info about what I've checked and done so far.
1.  The ink supply levels are fine.  I am using HP's proprietary ink.
2.  I deleted C4680 from the list of printers and added it back.  Adding back the printer did not indicate that a new driver was needed.  (The last time I used the printer was under OSX 10.9 Mavericks)
3.  Under the utilities menu, I clicked on "printhead cleaning."  A blank page printed under Level 1 cleaning, but Level 2 and Level 3 cleaning each produced pages printed with text and color bars.    So, the ink is working.
4.  Under the utilities menu, I clicked on "Align," but it only produced a blank page.
5.  Under the utilities menu, I clicked on "test page," but only got a blank page.
Why isn't my printer working?  As I mentioned before, the "printhead cleaning" utility produced printed text, but I get a blank page for other tasks.
Is it a HP driver issue?  Is a new driver needed for OSX Yosemite?  If so, where do I find it.
Help would be greatly appreciated.

Thank you for the detailed post rileyc.
I would like to help you with the printing issue you are experiencing. I understand the issue seems to be related to the ink system or potentially the driver. The best plan of attack is to narrow down the root cause.
Can you please perform a colour copy that contains black spots too? I would like to see if the printer hardware can duplicate a page without any quality issues. Please let me know the outcome of the copy and we can go from there. Thanks
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • SSRS 2008 R2 report does not print the page header for a html content displaying on multiple pages

    Hi
    I need to display the html content from the database. The html content are quite long and can have content of 3-5 pages. Issue I  am facing is f the record has html content of 3-5 pages, then it does not print the page header (which is a separate tablix) on
    second page onwards.
    Nikesh Shah
    Nikesh Shah

    Hi Nikesh,
    According to your description, I’m not sure the meaning of Page header in your scenario. In Reporting Services, a page header that run along the top of each page, respectively. Headers can contain static text, images, lines, rectangles, borders, background
    color, background images, and expressions. But we couldn’t add tablix in the page header.
    If you are saying report header, a report header consists of the report items that are placed at the top of the report body on the report design surface. They appear only once as the first content in the report. So it cannot repeat in other pages.
    If you are saying tablix header, freezing column headers are different in table and matrix. For more details, please refer to the following thread:
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/c8ddc1af-1bdf-4e72-8aab-0353c7cc848a/ssrs-report-freezing-row-and-column-while-scrolling-issue?forum=sqlreportingservices
    If there are any misunderstanding, please elaborate the issue for further investigation.
    Regards,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

  • Report header section does not print all pages

    Hi,
    I have a custom report that consists of all 3 parts. it has a header section, main section, and a trailer section.
    I have a problem in a header section that it does not print all pages. It only gives the output of the first page and the last page for the header section.
    I open the .rdf file with oracle reports 6i .
    what do i need to check please?

    Please refer the following thread:
    http://oracle.ittoolbox.com/groups/technical-functional/oracle-dev-l/report-header-section-does-not-print-all-pages-4166062

  • My new LaserJet Pro CM 1415 does not print web pages. Please help. Thanks.

    My new LaserJet Pro CM1415 does not print web pages. I go a printed message says:
    PCL XL Error
        Subsystem: TEXT
        Error: InternalError 0x50
        File name: cheettext
        Line number: 710
    Thank you for helping.
    Christopher

    I have similar problem but it happens when printing anything to the printer. has there been any solution posted? 

  • HPOfficeje​t Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS.

    HPOfficejet Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS. How do I fix this?

    Sounds like the table is to large to fit on a single page. Have you tried using the "Shrink to Page" option in the Print Preview? Depending on your version of Word, my attached picture may not be 100% similar but it should be enough to give you an idea. Here is the option inside the print preview menu:
    Let me know if this resolves your issue
    -SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Photosmart c6180 does not print the page what i want

    i have photosmart hp c6180 and it is connected to my wireless laptop the problem is when i try to print some it does not print the same page but it prints some weired pages and keep printing but still does not print what i want. please help me on this issue i would really appreciate. thanks

    Have you tried deleting the printer and reinstalling?  At least you are getting the printer to do something.  My print job just gets hung up in queue.

  • HP 1055 cm Plus Plotter will not print Test Page from any port - Vista 64

    Hello,
    Have a brand new computer with the Vista 64 bit platform and an HP 1055 cm Plus Plotter.  I have downloaded the software and drivers from the web, and got it to recognize the plotter.  With the plotter as the default, it will not print a test page from any of the ports.  I have tried all of the ports multiple times.  I must have the wrong driver, or is there another problem I am missing? 
    Please help, and help quickly, my idiotic boss keeps hounding me and making the most ridiculous suggestions "try turning it on and off again" "Why do you even need a driver, just print it", etc. etc.  HELP!

    This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Officejet Pro 8000 A809 suddenly not working. Will not print test page.

    Plugs secure, on light illuminated. Paper feeds blank once, then mangles. Paper feed button not responsive.
    Win 7 indicates "printing" when print command is sent, but zero response from printer. "Y" color light is flashing and has for a while, but it has always worked until now.
    Complete reboot tried, not helpful.

    Hi samsquared,
    Welcome to the HP Forums!
    I have read your post on the dimishing print quality of the blue cartridge, and I would be more than happy to be of assistance!
    In addition to faded colour, what does the quality look like on Test Pattern 3? Are there white or black lines going horizontal through the gray bars?
    Since you have already performed two printhead cleanings with diminishing results, I would recommend replacing your magenta/cyan printhead. This step can be found in the Troubleshooting Print Quality Issues document under "step 3" of "Solution 4."
    If replacing the printhead does not resolve your issue, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thank you for visiting the HP Forums, and I will be looking forward to your reply!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Combined PDF file does not print all pages????

    I have roughly 20 seperate pdf files that I combine using "merge files into a singel pdf".  When printing these files that have 200 to 300 pages there are always pages within the last 1/3 of the full document that will not print.  I can see them on my screen but there are random pages that do not print?  Does anyone have any suggestions?

    I found my solution. Go to:
    https://discussions.apple.com/thread/6590250
    Old Toad, 4th reply down, listed how to install the old HP drivers. This I did and everything prints O.K. now.
    Thanks to Old Toad and anyone else who sought a solution.
    Confirms my contention: Why update what's working well?

  • Printer not printing test page

    hello 
    I had this printer hp 6210 office jet all-in -one for  a while. it connected to my laptop but i finally started using it again since I move and I can't get it to print the test page 
    how can I do this. 
    thank you.

    The diagnostic page for the Officejet 6210 can be printed as shown in step three of the document here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Does not print web page - 'save as' menu appears - unknown problem dialog box then appears. Only recently - does not happen in explorer??

    Try to print a webpage or selection therefrom.
    When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all ok

    Hi,
    Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]

  • Internet Explorer 11 does not print any page

    When i attempt to print any page, on any printer (also pdf printers), with Internet explorer 11, there is no error message, but it don't print anything. The printers queue is empty.
    If i go to the print preview and then i print the page, i receive the following error:
    "there was an internal error Internet Explorer is unable to print this document"
    I already followed the usual steps:
    http://support.microsoft.com/kb/973479/en-us
    Thanks.

    Hi,
    Have you make you have tried all methods in that article? If yes, try to print from Internet Explorer 11with no Add-on mode for test.
    Meanwhile, I suggest you refer to this similar thread:
    https://social.technet.microsoft.com/Forums/ie/en-US/53aa2ad2-98a7-4191-80c0-694e19f38ae9/printing-from-ie9-with-windows-7-error-message-there-was-an-internal-error-and-internet-explorer?forum=ieitprocurrentver
    Karen Hu
    TechNet Community Support

  • Reader X does not print particular page

    Hi, all.
    Try to print first page of the document
    http://n4trb.com/AmateurRadio/SemiconductorHistory/GE_Tunnel_Diodes.pdf
    It will fail.
    But, this page can be printed by Nitro Reader.
    Still a lot to fix in acrobat reader though...
    WBR, Oleg.

    It is extremely puzzling.
    Using a Kyocera C5020N laser printer I lose the fields
    Using a HP 6940 injet printer, the fields are printed
    Any idea why?

  • Printer does not print ...iMac OSX 10.9.5

    Printer is connect to WiFI with address of 192.168.1.3
    Printer shows as default printer on iMac
    printer functions such as ink levels show on computer
    when "print" is activated...printer icon pops up on iMac desktop
    then this message...
    "printer is not responding"
    this has happened many times in the past and I have resolved by shutting down the printer
    and then powering back up...aggravating however I was eventually able to print
    not anymore...
    cannot get beyond "printer is not responding"
    your immediate assistance is needed

    Hi @tr2ky ,
    I see that you aren't able to print. You are getting the message "printer is not responding". I would like to help you resolve this issue.
    If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
    Type the IPv4 address into your web browser's address bar. (Safari)
    Did it load the page?
    If it loaded, then the printer is still on the network.
    You might have to restart the Mac and power cycle the router if it doesn't load the Embedded Web Server.
    Repair the Disk Permissions on the Mac:
    Close all applications.
    On the Apple menu bar, click Go, click Applications and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left.
    Click Verify and then Repair Disk Permissions.
    Restart the computer..
    Reset the Printing System:
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Click the Apple icon and then click System Preferences.
    Click Printers & Scanners.
    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system.
    Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
    Try printing again.
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Printer does not print. Even the test page did not print. I put in a new cartridge.

    Printer doesn't print.

    adnerb wrote:
    My printer does not print the computer screen says scanner failure. I have a HP Officejet 5610v All-in-One printer. The printer is connected with USB.  The operating system is Windows Vista.  Help!!
    See the troubleshooting steps in this page.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Maybe you are looking for

  • Which jar file for the classpath ?

    At my office on my machine i have weblogic 8.1 and tomcat installed. weblogic have 2.3 version of servlet and tomcat have 2.4 version of servlet weblogic is for production purpose (development of servlet, jsp and ejb) and tomcat is for my own practic

  • Is garage band included on 10.6 OS and hdmi display issues?

    Imac, 17 inch display, 2.0 GHz, 1GB ram two issues.  Can I connect an hdmi second display (hidef tv) through the thunderbolt port and does garage band come with OS 10.6.  Can't find garage band anyplace and the second display when plugged in to an af

  • Fetching value using Logical Database

    Hi I have some fields in my selection screen apart from the selection screen obtained from my logical database. Kindly let me know how to fetch data from logical database. My requirement is this: I have to select company code from T001 based on entry

  • Destination storage bin determination issue

    Hi Experts, When we deconsolidate the ASN, some of the products getting into correct destination bin and some products are not getting into correct destination bin, getting into one inbound over flow storage type defined. When i looked at product mas

  • Imac crashed while recording in GB can i retrieve the file?

    Please help, Our imac (2011model) crashed while using GB tonight and recording an important file how can i retrieve or find this? Any tips to find and fix this would be appreciated. At this time i dont know why it crashed or the cause, i cant afford