HP C4700 printer disc (xp,vista,win7) Have win8.1. can't install. Help

I can get the printer to work using a USB cable, but want to go wireless. My disc is outdated, I guess. When I open the disc, it tells me to hit "Install". When I do, it closes. I purchased this desk top 6 months ago and had another internet provider and things worked well. When we switched, I was able to get my lap top to work wirelessly, but no luck with the desk top.
Any ideas" Appreciate any help given.
Thanks.
This question was solved.
View Solution.

Hi @JAM18919,
Welcome to the HP Forums!
I see that you cannot install your HP Photosmart c4700 printer disc on Windows 8.1, and I am happy to help!
I would recommend the following solutions:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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