HP C4780 Printing problem

Hi,
just updated my macbook pro to OS X 10.6.7 .
And I have a problem with my printer. This is a n HP C4780 - All in one.
A window is telling me that I can't do this action anymore.
Sorry for my english language.
I need your help, someone knows how to get the new driver ?
( No news on hp.com )

OK, I spent a whole day trying to fix this, so I'm going to share the only workable solution I found. I hope this helps the next person.
I spoke to HP customer service by phone, and sent an email to them, but they were unable to help.
So, I went back to the Apple store and bought a USB cable. I connected the printer to the Time Capsule router.
I uninstalled the HP software on the Mac and reinstalled it. I found the HP C4780, showing under Bonjour. I connected it. You will get an error saying that there is no printer queue and to go back and fix it, as it will not print. The HP software is incorrect, just ignore that message. It will print fine. The ink-auto check will no longer work, unfortunately.
I clicked on the printer menu and disabled wireless, as it doesn't work anyways.
On my Apple MacAir, when I installed the HP software, it did not locate the 4780 printer connected to Time Capsule, so you need to install the software pretending the printer is off-line. Then, go to System Preferences, and Printer, and hit the plus sign. The Apple system will recognize the printer, and just add it. You will continue to get a series of errors from the HP installer saying not to quit as you need to find the printer, but the HP installer just fails to find it. But it'll print fine anyways.
This was perhaps the worst installation I ever had to go through, and I bought a wireless printer that doesn't work, but it does seem to print fine! Lol, I should have just bought the 4680. I decided to not return it, as I think at some point HP will fix their drivers and whatnot and this should work, I hope... Thank goodness for the Apple software being bullet proof.
Sigh. Anyways, sorry to vent, I hope others benefit from the steps above. Good luck

Similar Messages

C4780 printing problem. prints nothing.

My C4780 has been working flawlessly for several years. Lately, it began making a loud 'ratchetting' noise just before starting to print. The print job would then complete properly.
Now, when I send a print job, or even attempt a copy, the printer will feed a sheet of paper half way through, then hang, saying it is printing. It will sit this way forever unless I cancel the job. Then it will sit forever with the message "cancelling" .
Doing a scan-to-computer works fine. Seems it only fails when paper movement is required. All this is true whether wireless or USB.
Running a Toshiba laptop with Windows Vista and a Dell desktop with Windows 7 and an IBM with XP. All experience same thing.
Time for a new printer?
Thanks,
Allen

Hi there ,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01931887&cc=us&dlc=en&lc=en
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

C4780 Wireless printing Problem

Hi. I am not overly technically minded, but need some help with a problem, if possible.
I purchased an HP Laptop and C4780 Printer in February, and have been running them wirelessly without any trouble. However, recently, the printer has stopped responding properly. The symptoms are as follows:
- Not responding to print job requests promptly.
- Once it starts printing, will print a bit, then stop and wait a few minutes, then print a bit more.
- But will then give up, having printed only half the page.
The wireless network is all fine, as I have a few other items on it which are working fine.
It appears to be fine if USB connection is used, but we specifically wanted to be able to use this wirelessly.
Also, the alignment page has never been able to be detected on setting up the printer. It prints fine, but nothing else. I've ignored this so far, as it has not prevented us from using the printer in any way. But just seems strange.
Many thanks,
Andy

OK, great, just what I needed to be able to help!
Let's start with this diagnostic. Download and run it and let me know what problems it finds.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Trouble setting up wireless printing between my Macbook Pro w. Mountain Lion 10.8.1 and my HP C4780 Printer

Hi all,
I'm having a frustrating problem trying to set up the wireless printing between my Macbook Pro 13" to my HP C4780 printer. I had no problem installing and configuring this before on my previous computer, a Macbook. However, when I got my new computer (the Macbook Pro), my wireless network wont show up when I try and install the wireless capability during the printer setup. I had to buy a new router and set up a new network around the time I got my new computer, so I wonder if this has something to do with it. My wireless network is a WPA/WPA2 personal, but so was my old wireless network with the old router and I didn't have a problem installing the wireless. I thought I might not have had the most up-to-date driver for the printer software, but I do. So, i'm stuck! Any thoughts??

Go here and download all the manuals and read them on how to set up your printer.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=3422866&
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Help - Wrieless help for HP Photosmart C4780 Printer / Mac

I recently moved from California to North Carolina and I am having trouble connecting my HP Photosmart C4780 printer wirelessly to my MAC. I am running OS 10.8. It works through the USB but how do I connect it via wirelessly agian. It worked great in CA, but since moving here and having a new modem/router combo, it is not working.
I could not find anything so far on this site that has was helpful .
Software is up to date. just need to know how to make it work wirelessly.
Thank you.

You need to connect your printer to you router via your new SSID and password. Please read your manual for info.
Replacing your wireless router now try.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Unable to clear carriage jam on C4780 printer

Continual carriage jam error on C4780 printer. All troubleshooting procedures have failed to correct the problem.

Here is a document on HP.com that may help
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00243856&cc=us&dlc=en&lc=en&product=421134&tmp_...
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

Airport Extreme Printing Problem with HP Deskjet.

Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4 Mac OS X (10.4.4)

Hello jds17. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Crystal report printing problem in Malayalam

Hi,
I have a printing problem in Malayalam in crystal report.The viewer displays the correct font but the printed output displays the square boxes.I have installed the font.I am using Visual studio 2010 and crystal report 13.0 version.what could be the problem???
please help me...!!!

Hi priyashekar,
I’m afraid that it is not the correct forum about this issue, since this forum is to discuss Visual C#. You can post your question in the
Crystal report forum: http://scn.sap.com/community/crystal-reports-for-visual-studio/content?filterID=content~objecttype~objecttype[thread]
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

Print problem. trying to print a document in Preview, the start of the text prints half way down the page not at the top of the page?

Print problems. Printing out an email the text starts half way down the page. I tried taking a picture of the text I wanted to print, tried to print from Preview and have the same problem. If anyone has any ideas I would really apreciate it. Thanks Penny

One more thing to check: System Preferences/Print & Scan. Make sure your printer is set as Default.
I'm using OS X 10.8 and I don't see Page Setup anymore. If you have access to Page Setup, check to see if there are any adjustments to make there.

My "fix" to print problems in LR (using MS XP)

Having had the same problems printing from LR as many others are complaining about, I thought that I might give my 2 cents to what I did to solve (?) the problem. I have to run with current setting in a while to be convinced that it is not just an intermittent fix though ;-)
My problem when printing from LR was that the print came out much too Cyan-Green and somewhat dark when color management where handled by LR. When the same photo was exported to PS Elements (PSE) in Tiff with the Pro-photo color profile embedded, adjustments from LR, and printed using the same driver setting and color management, the print came out fine.
I must mention that I have had fine printout in previous LR versions but I'm not sure when the problem started. But at least from LR version 1.3, 1.3.1 I have had problems printing a proper print.
As I'm not 100% sure what caused the fix, I don't want to leave much info un-documented, so I start by describing my system etc.:
- Athlon 64 3500+ with 2 GB RAM
- Lacie 119 LCD monitor (calibrated with a ColorVision Spyder 2)
- Epson Stylus Photo 890 printer; an old (6-7 years) 6 color dye-sub printer, but it can still produce very good prints. (It is BTW, the A4 printer version of Epson 1290).
- Microsoft XP service pack 2
- Adobe Photoshop Lightroom 1.3.1.
- Adobe Photoshop Elements 5
- Latest Epson 890 printer drivers ver. 5.21/P (from 2004)
- ICC profiles for various Epson printer paper
- Paper used: Ilford Printasia Photo Glossy Paper (but I have tried Epson Premium Glossy Photo Paper as well with same results)
I used following setting:
- In printer driver: "No color management" was selected
- LR and PSE color management; printer profile: Epson Stylus Photo 890 Premium Glossy Photo Paper, Rendering Intent: Perceptual
. LR Print sharpening: High
- LR Print resolution: 360ppi
When the photo was opened in PSE and I had printed a small print with above mentioned printer driver/color management settings. The print looked good, but with a little magenta color cast, so I thought that if I used a different printer profile this might help (I have no ICC profile for the Ilford paper). So I chose the "Epson Stylus Photo 890 Photo Paper" instead and printed again, and this time the photo looked as it did on my calibrated monitor. I have to admit I was a bit delighted even though it was from printed from PSE and not from LR, but seeing that color management worked in other applications was a relief.
In PSE, I also I tried changing to a different Rendering Intent before changing printer profile, but with no success.
Another thing that helped further was to change Media Type in printer driver from "Premium Glossy Photo Paper" to "Photo Paper".
After the print success in PSE I went back to LR and changed the Printer Profile to "Epson Stylus Photo 890 Photo Paper" (still with "No color management" and "Photo Paper" selected in printer driver) and printed the photo again. Now the photo looked as good as it did in PSE (!!!???).
Now I have made a few printer preset in LR for various print sizes, and the prints look fantastic. Every time! Do I have to mention that I am a happy guy ? :-)
BTW, remember that a printer preset also saves the printer driver settings. Forgetting this can easily cause some unexpected results.
The only thing is that, I still do not know what fixed the problem, and I am a bit worried that the problem might come back again. Maybe the print related changes made in PSE and the following selection of the same settings in LR did - somehow - "synchronize" LR to a proper color management. Sounds weird, but if it works...
I hope this long explanation was useful to - at least - some of you, who experience printer problems in LR. LR is a fantastic application, and I enjoy using it, but the printer problems has really been frustrating.
Good luck!
/Per

Little unclear about the border thing- you say it prints with a too wide border, but also say:
When I print the image with this set up, it still is printed without a border.
It's a factor of your printer, though; some can never print without a margin around all sides; this can be a border, or cut off. Good news, though; you can have a 5 x 7 borderless, or with any size border you wish if you print on larger paper, and trim to taste.

Leopard printing problems on several printers (Am I the only one?)

Since installing Leopard shortly after it was released, I've had flakiness with printing:
- With Tiger, when I printed, I could open the printer's window, and see the print job queued. The job would finish, disappear from the window, and everything would be fine.
- When the job was printing, the printer icon would appear in the Dock. When the job was done, the icon would disappear from the Dock. Simple.
With Leopard, printing has worked, but I have never seen a print job appear in a PrinterProxy window. I print, the printer outputs the job, and PrinterProxy is always blank. The printer icon appears in the Dock, and stays there forever. I found that I could ctrl-click on the icon and select the Auto Quit option (Hooray!), but that only worked for a while. Then the icons started staying in the Dock again. When I click on the Dock, there is no more Auto Quit option... just the "Application Not Responding" message. I have to force quit Printer Proxy after every time I print.
What's stranger is how long it takes for the PrinterProxy app to start up. The icon in the Dock bounces for well over a minute. Sometimes, the job finishes printing before the app is launched. If I switch between apps using Cmd-Tab, I can select the PrinterProxy app, but it never actually displays; instead, I just revert to the current window.
This is true for every printer I use, and as a traveling consultant, I use several. It is true whether I am printing via Airport, or over a direct Internet or USB connection.
The printers that are permanently in my Printer List are:
Canon i9100
Brother MFC-8840
Epson Stylus Photo 220
HP LaserJet 1320N
HP LaserJet 8800
HP LaserJet 6570
HP Color LaserJet 5550
Adobe PDF 8.0
All of these have the same problems. What's worse is, when I have a printing problem, there is no way to diagnose it, since the print jobs never show up in the PrinterProxy.
I have reset my printing system many times. I have deleted and re-added my printers many times. I have downloaded drivers from the manufacturer's sites, and reinstalled Leopard's default drivers. Nothing makes a difference. Strangely, after updating to 10.5.2, the Auto Quit problem went away for awhile, then returned spontaneously.
At the thread below, I show some of my system and crash logs from a prior discussion. Someone was helping me with the problem, but after asking me to post my logs, he seems to have dropped off the thread.
http://discussions.apple.com/message.jspa?messageID=7013209#7013209
I can't believe this problem is endemic to Leopard. I know many people who seem to use Leopard without any problems at all. (They even print once in a while!) And yet, as a fairly advanced user, I can't believe I'm the only one having this problem! My system is pretty plain vanilla, with no weird mods, hacks or apps. Pretty much just straightforward creative and productivity apps. I use it daily for business, so I try to keep all wacky stuff off of it.
There must be a solution, short of doing a clean install. Can anyone help? Are there PrinterProxy-related files I can delete when I reset the Printer System that might help resolve this? Prefs?
Thanks,
David

I'm having exactly the same problem with a Lexmark C760.
When I inspect the Activity Monitor while opening the Printer Icon from the Dock (or press the Button "Open Print Queue" in the "Print & Fax" System Preferences), I can see the Printer Icon as "Printer Proxy (Not Responding)" marked in red in the processes list. The Dock icon bounces for quite a while, and after about 2 minutes, a Printer List actually appears under the PrinterProxy application and the process in Activity Monitor changes its name to "(null)" and its color to black.
Though there is no entry in the PrinterProxy list when I print something from another application while keeping the window open, I can select "Supply Levels" and the correct information appears, so it seems to be functional.
It also seems that there are several copies of the drivers remaining, as the application in the Dock is named "Lexmark C760 (4)", probably from my attempts to remove and reinstall the driver. Is there some interference with old installations of the drivers that still lurk somewhere, hidden in the depth of the many libraries? How can I get rid of the previously installed drivers for good?

Printing problems with HP Laserjet P1005

everything seems to be ok with my printer HP Lasejet P1005, but it just doesn't print. The works are in the gueue and error messages continually is "set the new toner cartridge" althrough I've changed the cartridge already. Also there is a message "HP:s part number"
What can or should I do??? Help!!!

Hi @rlp48,
I see by your post that you are getting the error message "set the new toner cartridge" and you have already changed it with a HP toner. I would like to help.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Open and close the lid 5 times quickly. It should print out a page with lines on it.
Did it print the self test?
If the self test page printed, clear the Spool folder and restart the Print Spooler and try printing again.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you using Genuine HP Toner?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printing problems with hp laserjet 1018

- printing problem with my hp laserjet 1018 (no *.pdf files!), all other documents were printed
- hp photosmart premium c309 works with all file types
Windows 7 64 bit
Adobe Acrobat Pro 10.1.7
Acrobat Reader 11.0.3

Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

HP C4780 Printing problem

Similar Messages

Maybe you are looking for