HP C4780 won't print even though it's wireless connected to my laptop and home network.

Help! I just moved and am trying to set up my Photosmart C4780 to my AT&T 2Wire router (my last router was Netgear and I had no problems with installation/setup). I installed the printer and it seems to be connected to my laptop (OS is Windows 7 32-bit)and network but it just won't print (excel, word, internet page, etc.). I've run the network configuration scan, wireless network report, print diagnostic, and hardware diagnostic. Everything checks out but the test page print will not print. When I try to print some from Word, it gives me a pop up error box saying "Windows cannot print due to a problem with the current printer setup." I don't know what else to try!
Thanks in advance!

Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
See if that works, also see if logging out & back in works.

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Setting details below.
Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140316131045
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
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Extensions
Test Pilot for Thunderbird, 1.3.9, true, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.4.0
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font.name.sans-serif.x-baltic: Calibri
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font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
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mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
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network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1395283212
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Brother_MFC-9970CDW.print_bgcolor: false
print.printer_Brother_MFC-9970CDW.print_bgimages: false
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print.printer_Brother_MFC-9970CDW.print_duplex: 0
print.printer_Brother_MFC-9970CDW.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW.print_edge_left: 0
print.printer_Brother_MFC-9970CDW.print_edge_right: 0
print.printer_Brother_MFC-9970CDW.print_edge_top: 0
print.printer_Brother_MFC-9970CDW.print_evenpages: true
print.printer_Brother_MFC-9970CDW.print_footercenter:
print.printer_Brother_MFC-9970CDW.print_footerleft:
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print.printer_Brother_MFC-9970CDW.print_headercenter:
print.printer_Brother_MFC-9970CDW.print_headerleft:
print.printer_Brother_MFC-9970CDW.print_headerright:
print.printer_Brother_MFC-9970CDW.print_in_color: true
print.printer_Brother_MFC-9970CDW.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW.print_oddpages: true
print.printer_Brother_MFC-9970CDW.print_orientation: 0
print.printer_Brother_MFC-9970CDW.print_page_delay: 50
print.printer_Brother_MFC-9970CDW.print_paper_data: 1
print.printer_Brother_MFC-9970CDW.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW.print_paper_name:
print.printer_Brother_MFC-9970CDW.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW.print_plex_name:
print.printer_Brother_MFC-9970CDW.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW.print_resolution_name:
print.printer_Brother_MFC-9970CDW.print_reversed: false
print.printer_Brother_MFC-9970CDW.print_scaling: 0.90
print.printer_Brother_MFC-9970CDW.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW.print_to_file: false
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_bgcolor: false
print.printer_Brother_MFC-9970CDW_Printer.print_bgimages: false
print.printer_Brother_MFC-9970CDW_Printer.print_colorspace:
print.printer_Brother_MFC-9970CDW_Printer.print_command:
print.printer_Brother_MFC-9970CDW_Printer.print_downloadfonts: false
print.printer_Brother_MFC-9970CDW_Printer.print_duplex: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_evenpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_footercenter:
print.printer_Brother_MFC-9970CDW_Printer.print_footerleft:
print.printer_Brother_MFC-9970CDW_Printer.print_footerright:
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print.printer_Brother_MFC-9970CDW_Printer.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_oddpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_orientation: 0
print.printer_Brother_MFC-9970CDW_Printer.print_page_delay: 50
print.printer_Brother_MFC-9970CDW_Printer.print_paper_data: 1
print.printer_Brother_MFC-9970CDW_Printer.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW_Printer.print_paper_name:
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW_Printer.print_plex_name:
print.printer_Brother_MFC-9970CDW_Printer.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW_Printer.print_resolution_name:
print.printer_Brother_MFC-9970CDW_Printer.print_reversed: false
print.printer_Brother_MFC-9970CDW_Printer.print_scaling: 1.00
print.printer_Brother_MFC-9970CDW_Printer.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW_Printer.print_to_file: false
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_top: 0
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Device ID: 0x0166
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AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
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HP C4780 won't print even though it's wireless connected to my laptop and home network.

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