HP C6280 prints gibberish/special characters

HP Photosmart 6280 running on MS XP, USB connected.  Used to work fine, now when I try to print anything from anywhere it wastes paper by printing gibberish. It takes pages and pages to get one good print. I also get a computer message that says printer is disconnected...any suggestions?
Message Edited by ubu560 on 11-19-2009 09:35 AM

Updated the printer firmware and it didn't help.Is there any thing that can be done from outlook side
Hi,
We don't know if it's an issue on Outlook client side, we need more information to narrow down the issue.
So this only occurs in Outlook? Does this happpen to all emails? You have mentioned that this is an enterprise environment, so how many clients are affected by this?
First try to check for updates and install any required ones (It’s always a good idea to keep current with updates.), then check result.
Please keep us posted with any updates.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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