HP C7280 All in One Error B042EBCC

My Photosmart Express HP C7280 All in one printer was all flashing lights last night. It would not power off with the power button, so I unplugged it. Now when I plug it back in it immediately shows "B042EBCC" on a blue screen and goes no further. There is also a little blue flashing light under the camera picture next to the slots for the photo memory cards. Any help with resolving this and getting me back to printing will be greatly appreciated. Jere' in MS.

I recently had the same problem with an HP Photosmart C7280, the same model as yours. I eventually managed to get through to HP Technical Support, and they advised that the unit would have to be replaced.
Before calling technical support, I tried all the steps that have been recommended in various posts (the printer reset with *6, removing/reinserting ink cartridges, using a different power outlet in my house, etc), but nothing helped. To the best of my knowledge - and I really tried to get my printer working - the unit is dead.
(Although this is an old post, I came across it when trying to fix the same issue. So, hopefully this will help anyone else who stumbles upon this post. Some other codes my printer showed on the HP "blue screen of death" were B83FCB56, B0075110 and B02BAEC3.)
Regards
Tim

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Photosmart C7280 All in One error notice saying out of yellow ink when cartridge has been replaced

Hello Forum members...I hope you can help me.
When I try and print something I get an error notice which says that I must replace the yellow ink cartridge and telling me I can print in Black only (which is fine because i usually use the greyscale fast print option anyway). However the worrying thing is that the error notice also says that if I do not replace the yellow cartridge then the printer will cease to work.
I did replace the cartridge quite some time ago. An HP cartridge from HP online. The cartridge is showing full on the bar chart display and yet still the error notice comes up when I try to print.
I hardly use the printer. I am a retired person who may occasionally print out the odd letter or email (I would say on average 2/3 pages per 2/3 weeks.) I very, very occasionally print the odd photo....say twice a year 6 photos.
I got the printer in 2008. This was a replacement FOC for an earlier model of the same type. It was one month out of guarantee when the earlier printer did exactly the same thing. I had just replaced several cartridges (the first replacements). The printer was eventually replaced by the store I had bought it from because they could not repair it. It just stopped functioning. Some computer type glitch
I am now afraid that if I do not act soon then this printer will seize up and be irrepairable.
I do hope some teccy member of the forum will be able to help me.

mine has an error notice that says yellow ink cartridge is empty ( when trying to print something off of the internet) though I have tried 3 new full ones.It also had a message that my printer could print black only. I've been angry for 2 days.
Now, I found out my computer is lying to me! I decided to print a blonde hairstyle I liked off the internet and I hit "black only" since that's my only option. But, it printed in color. I realized I've missed 2 days of being able to print off the internet because my computer or printer was lying.

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
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HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled' press (I don't recognise the icon!)
What is the button & what is the solution?

Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer. To do a hard reset with removing the cartridges:
While the machine is powered on take all the cartridges out of the machine. Close cartridge access.
Then pull the power cord out of the rear of the Product, and then unplug the cord from the wall outlet.
Wait at least 20 seconds.
Plug power cord back into wall outlet and then back in the rear of the printer. It should power on by itself but after 10 seconds or so use the power button to turn machine on
Wait for printer to go through start up process and as it recognizes the cartridges are missing (the display panel will inform of missing cartridges) put them back in their slots.
I am a former employee of HP...
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HP Photosmart C7280 All-in-one problem printing. Ink System Failure has failed unable to copy--

I'm having a problem printing on my HP Photosmart C7280 All-In-One. The following message is what came up on the printer screen: Ink System Failure has failed unable to copy, receive faxes or print. Refer to printer documentation Error O.cl9a0007.
Does anyone have any suggestions?
This question was solved.
View Solution.

Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
Thanks,
SeanS
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My C7280 all in one will no longer scan

My C7280 all in one will no longer scan to my computer. I get an error message that says "no scan options, refer to device documentation to troubleshoot". I have tried all I know. I have re-downloaded the origianl disc software numerous times to no avail. I have gone on line to download the software to no avail. I just get a message that states there was an error in the download.

Hi,
Please follow the steps in the following document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=ad&dlc=en&lc=en
Thanks,
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

HP Photosmart C7280 All in One installation problems with windows 8.1

Hi,
I have a HP Photosmart C7280 All in One printer which was working fine on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Following this the printer would not work at all, and I got prompt/warning message to re-install the printer software. So I went to the control panel and removed all the old HP software, and tried to re-install the latest one from the HP site...to no avail.
I have tried doing this a number of ways - manual download, downloading the HP software that determines what software is required, then downloads it for you....
It seems to start unpacking ok, but then gets stuck on 'Checking System' and never progresses to do anything else. Help!
This question was solved.
View Solution.

Hello Cam77,
Welcome to the HP Support Forums. I see that you are encountering difficulties installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.
I have included the Windows 8: The Progress Bar on the Software Installation Stops or Stalls document. It will walk you through the steps to get the printer installed.
Please let me know if you encounter any difficulties while doing the above. If you do, please let me know at what step things went awry and what any error messages said. Please also include how you have the printer connected (USB cable, ethernet, or wireless). Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

Blue screen on c7280 all in one reads b851fe84. lights flicker on and off. will not turn off.

HP Photosmart C7280 All-In-One printer. Operating system is Windows XP. This has happened sporadically over several months. A few weeks ago, I inserted new ink cartridges and that seemed to stop the problem. Now, it has returned. The on/off button will not turn the printer off. The photo-menu, print photos, auto answer, on/off button, plus a light near the card slots all blink on and off. The PhotoSmart Express displays a blue screen with B851FE84 written on it. On occasion, I have received other blue screen messages but they appear for just a second or two. I believe one earlier today was B01B17FC but it only appeared for a second or two so it may not be correctly recorded.

Hi there danshelby,
This article should help resolve the errors you are getting and provide some good information:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
Give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Photosmart c7280 All-in-one Network Issues

Hi, i was given this printer (Photosmart c7280 All-in-one) by my dad about a year ago it worked flawlessly for quite some time. However a few months ago we had a really bad storm and lost power and ever since then I have been getting error messages and my network radio has not been working at all. I am afraid that it might be fried but if i could have any help troubleshooting it at all that would be greatly appreciated! Also, i was reading some other help forum posts and tried to reset it (# and 6 while powering on) and it printed out a connectivity status report by itself. It says "The wireless network interface (Wifi0) is not functioning properly. This may be a problem with the printing device hardware." Again im afraid it might never work again but any help is appreciated! Thanks

Hi,
Since you have tried performing reset and printer status shows as WIFI ICU not working, you can try connecting printer with an ethernet cable and use as a network printer.
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

Blinking Lights on Panel on HP C7280 All In One Printer

What does it mean when all the lights on the pnel keep on blinking? It is a HP C7280 All In One Printer. And it does print fine. I did talk to a Tech at Besy Buy who indicated that it is a major problem and not worth fixing. Please advise and thanks!
Cheryl Saba

Hi Cheryl - Do you see an error message on the display of the printer? One of the first things to do would be to reset the printer. Try following these steps:
Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE:
The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Remove the cartridges from the product.
Wait for the 'Insert Cartridges ' message to display on the control panel.
Disconnect the power cord from the back of the product.
Wait 60 seconds.
Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
Reinsert the cartridges, and then close any open doors on the product.
If you receive a prompt to print a calibration page, do so.
Reconnect the USB cable to the rear of the product, and then try printing again.
Hopefully the reset will resolve the problem.
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I am an HP employee.

Since I installed Mountain Lion operating system, I cannot print. I have a HP Photosmart C7280 All-in-one printer. I get a message when I try to update the software "Server not available The software update service is currently not available."

After installing Mountain Lion, my printer doesn't work. I know it is connected as it shows up, The message is:
"The printer software was installed incorrectly. Please reinstall the software for this printer or conact the anufacturer for assistance."
I used the disk that came with the printer as when I go to the HP site, it tells me that Apple has the drivers needed. I unistalled the printer and reistalled. Previously, I just went to the HP website an everything worked fine for drivers, program, etc. I never had to use the CD that came with the printer. My printer is: HP Photosmart C7280 All-in-one, it is wireless, but I even took the computer and plugged it into the printer to make sure that everything was connected. Can someone please help me to get this working,
Thank you,
Cheryl Paul

Here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad's and my iphones at home... My printer is set up to print wirlessly on my Network. I need to know is there a firm wear update i can get or a good app to install so i can print??

hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Photosmart c7280 All-in-One Mac 10.7.1 (Lion) the "Two-Sided" option is grayed and cannot use?

I have a HP Photosmart c7280 All-in-One printer and a Macbook Air that runs the Lion operating system (10.7.1).
I am trying and needing to print via the "Two-sided" option that appears under the "Layout" pull down tab option, however, the "Two-Sided" option appears to be greyed out as if you are not allowed to use it. I am sure that that is not the case I just do not know how to unlock it yet I guess?
I just made sure that all of my software was up to date and it is currently.
Everything else is perfect about the printer and I have been using it for years, so thank you! I would just like to know what on earth I am doing wrong or need to do to unlock that "Two-sided" setting, so I do not waste a ton of paper! Thanks again!
Sincerely,
DAP413
This question was solved.
View Solution.

Hi DAP413,
In order to actiate the Two-Sided duplex accessory, you have to enable it from the printer settings:
-Enter System Preferences > Print & Scan
-Double click the Photosmart printer name to open the Print Queue.
-Click the Printer Setup button
-Click the Driver tab and make sure the Two-Sided Printing Accessory option is checked.
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Two-sided printing with HP C7280 all-in-one?

Howdy all!
I just bought an HP Photosmart C7280 all-in-one. While ordinary printing works fine, I see no way to do two-sided printing with the current driver. (The accessory is already installed by default.)
Has anyone managed to get this to work?
Thanks!

Hi Randy,
Yes the upside down issue was fixed for me, but only when I manually downloaded and installed the latest HP print drivers from Apple support directly. Apparently the automatic update doesn't recognize the network printer, so it won't download the drivers. I can't remember the exact driver I downloaded and installed, but it was the latest that included the All In One 7200 series. This is the latest I could find, and I believe it was what I downloaded
http://www.apple.com/support/downloads/hpprinterdriver11.html
I hope this helps you!
Todd

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
Can anyone help me?

Hello,
Please print a Self - Test report.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
Can you see any of the colors as appear on the report sample?
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If my post resolve your problem please mark it as an Accepted Solution

HP C7280 All in One Error B042EBCC

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