HP C7280 cant get "online"..Stays "OFF LINE" O.S. is VISTA

printer stays "off line"

Hello @RETC404,
Welcome to the HP Support Forums!
I would like to assist you today with resoling the Offline issue that you're experiencing with your HP Photosmart C7280 All-in-One Printer on your Windows Vista computer. An Offline message can be caused if the computer has set the printer to an Offline mode, or if your printer is actually not connected to the computer anymore. Before we start troubleshooting please check your USB or Network connections to ensure that everything is still connected properly. Should the printer still be connected properly to your Windows Vista computer please proceed with the steps below to resolve this issue.
To start I am going to have you run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connectivity issues be found than the HP Print and Scan Doctor Tool will attempt to resolve those issues for you.
Please click here to download the HP Print and Scan Doctor Tool. Once the website opens please select the Download button on the top left. Once the download is complete please follow the onscreen instructions to 'fix printing'.
Once the HP Print and Scan Doctor Tool has completed, please test printing again.
Please respond to this post with the result of running the Print and Scan Doctor Tool. Should the Offline issue persist please include your printers connection type (USB, Ethernet, Wireless) in your response. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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