Hp cm1312 MFP

Cannot scan legal size using the ADF. Cannot manually adjust to larger than A4. The "Document Feeder" option on the "HP Scan" window will not activate the "Scan First" button.
Using:
OS 10.9.4
HP v1.4.0 (6) driver
20090724 HP firmware
Was able to scan legal sized docs before. Any suggestions?

Good day,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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         AppleAVBAudio: Version: 2.0.0 - SDK 10.9
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             Macintosh HD (disk0s2) /: 127,18 GB (18,94 GB free)
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         APPLE HDD HTS547550A9E384 disk1 : (500,11 GB)
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         Apple Computer, Inc. IR Receiver
         American Power Conversion Smart-UPS 1000 FW:652.19.I USB FW:11.03
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             4%    WindowServer
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             0%    Microsoft Word
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         197 MB    Preview
         180 MB    PluginProcess
         161 MB    com.apple.WebKit.WebContent
         147 MB    Microsoft Excel
    Virtual Memory Statistics:
         8.40 GB    Free RAM
         4.46 GB    Active RAM
         459 MB    Inactive RAM
         1.55 GB    Wired RAM
         4.64 GB    Page-ins
         325 MB    Page-outs

    You can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
    Feedback via Apple Developer

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    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[10]="[email protected]"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[11]="SOFTWARE=CUPS/1.4.6"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[13]="USER=root"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[15]="CUPS_ENCRYPTION=IfRequested"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[16]="IPP_PORT=631"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[17]="CHARSET=utf-8"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[18]="LANG=en_US.UTF-8"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[19]="PPD=/etc/cups/ppd/HP_Color_LaserJet_CM1312_MFP_USB_00CNF8B3Q1SC_HPLIP.ppd"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[20]="RIP_MAX_CACHE=8m"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[21]="CONTENT_TYPE=application/vnd.cups-raw"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[22]="DEVICE_URI=hp:/usb/HP_Color_LaserJet_CM1312_MFP?serial=00CNF8B3Q1SC"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[23]="PRINTER_INFO=HP Color LaserJet CM1312 MFP"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[24]="PRINTER_LOCATION=Local Printer"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[25]="PRINTER=HP_Color_LaserJet_CM1312_MFP_USB_00CNF8B3Q1SC_HPLIP"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] envp[26]="CUPS_FILETYPE=document"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] Started backend /usr/lib/cups/backend/hp (PID 22315)
    D [30/Jan/2011:21:06:20 +0100] [Job 51] PAGE: 1 1
    D [30/Jan/2011:21:06:20 +0100] [Job 51] STATE: +connecting-to-device
    D [30/Jan/2011:21:06:20 +0100] [Job 51] STATE: -connecting-to-device
    D [30/Jan/2011:21:06:20 +0100] [Job 51] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other
    D [30/Jan/2011:21:06:20 +0100] [Job 51] prnt/backend/hp.c 625: ERROR: 5021 device communication error!
    D [30/Jan/2011:21:06:20 +0100] [Job 51] Backend returned status 4 (stop printer)
    D [30/Jan/2011:21:06:20 +0100] [Job 51] Printer stopped due to backend errors; please consult the error_log file for details.
    D [30/Jan/2011:21:06:20 +0100] [Job 51] End of messages
    D [30/Jan/2011:21:06:20 +0100] [Job 51] printer-state=5(stopped)
    D [30/Jan/2011:21:06:20 +0100] [Job 51] printer-state-message="/usr/lib/cups/backend/hp failed"
    D [30/Jan/2011:21:06:20 +0100] [Job 51] printer-state-reasons=paused
    E [30/Jan/2011:21:11:22 +0100] [Job 51] Stopping unresponsive job!
    Hope you can help me out.

    timm wrote:it now requires a microsoft sql server.
    You may try using Sybase ASE; for long time (until 6.0), MS SQL Server was just Sybase with MS branding and even today differences are not so big (depending, of course, on specific application's needs). I have never tried such a setup, but connecting to MSSQL with Sybase client libraries works OK, maybe you'd have luck in opposite direction.
    There is a document on migrating apps from MSSQL to ASE; I know this is not the case, but there are some valuable information about differences between those RDBMSs that may help you to decide whether there are chances to succeed or not.

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