HP CN245B Photosmart all in one wireless e-printer B110a HAS DISAPPEARED from my computer?!

Please help this Techno-phobe!! My printer is no longer listed in Devices & Printers (so, obviously, will not print!). Went to HP Solution centre & found a download that is supposed to fix this problem - specs included Windows 7 64bit (which mine is) - downloaded, saved, then went to run it & it came up with a box saying "Not intended for Windows 7"??!!! Have re-run the set-up CD, tried turning off my firewall, all with no result. Went to e-mail HP support, but they cannot find my registration (I did register the product & have the e-mail confirmation to prove it!). It's Sunday, so no telephone support - I have lots of printing I need to get down......can anyone help in words of one syllable please?!

Mitramonday wrote:
Thanks for that - I followed your link, but even when choosing 'Printers' option, it kept taking me to Desktop stuff, so have just put message in 'Other'???
I have no idea what you're doing then, the link goes right to the Printers section, there's no "Other Desktop" options which is found several levels higher at http://h30434.www3.hp.com/t5/Desktop-Computers-Monitors/ct-p/DesktopPC

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HP CN245B Photosmart all in one wireless e-printer B110a HAS DISAPPEARED from my computer?!

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