HP Color LaserJet 2500 Toolbox

My HP color laserjet users manual refers to the "HP Color LaserJet 2500 Toolbox" for performing maintenance on the printer, like cleaning, etc. However I have not been able to find this program. Google searches bring up sites claiming to have it for downloads, but when I download I always get something else. Search of the HP site doesn't seem to get me anywhere either.
Where do I get this program? I would have expected it to be on my installation CD, but it does not seem to be there. I would also expect it to be on the HP site, but I cannot find it.

Hi, I am having the same problems. The original install cd does not give you the HP 2500n toolbox under Window 7. How do I find out how much toner there is left in each of the colour cartridges. The toolbox would give you detailed info on there status. I have downloaded all the available drivers, but no success. It does print ok, but this usefull tool does not seem to work. If anyone can help please leave a message. May be some techy guys who read this, may offer a few pointers. Thanks

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Color LaserJet 2500, blue spots on print

My Color LaserJet 2500 is putting random blue spots on the pages. Looks like water drops on an inkjet printout.
I've printed the cleaning page and run it through, didn't make a difference. What's making the spots?
Here's how to do the cleaning since the Toolbox software doesn't work with Internet Explorer 8 or higher.
The original CD-ROM for the HP Color Laserjet 2500 contains "toolbox" software for checking the status of the printer, doing some basic diagnostics, updating the firmware, and running the printer's self cleaning process. (It stopped the horizontal streaking on mine!)
Problem is, the only way to get that Toolbox and status software is off an original HP CD-ROM. Only some updates for it can be downloaded from HP.
Also on the CD-ROM, uncompressed and ready to use, are the PRN files the Toolbox uses for calibration, cleaning and diagnostics, plus a couple of demo pages for wasting toner.
It's easy to use those to run the cleaning without having the Toolbox.
If the printer is connected by parallel port, enter this command from a command prompt. If your printer is on a different port number, change that part.
copy cleaning_page.prn /B LPT1
Remove all paper from the printer then place the printed page face down in tray 1 with the arrow pointed toward the printer.
Now enter this command.
copy clean_mode_page.prn /B LPT1
If the printer is connected to a USB port or a LAN, you must first share the printer from the computer you'll send the cleaning commands from. If you don't share the printer, the commands will return a network path not found error.
Open a command prompt and enter this. (Change HPColorL to your printer's share name.)
copy cleaning_page.prn /B \\127.0.0.1\HPColorL
Remove all paper from the printer then place the printed page face down in tray 1 with the arrow pointed toward the printer.
Now enter this. (Change HPColorL to your printer's share name.)
copy clean_mode_page.prn /B \\127.0.0.1\HPColorL

Hello Galane,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Regards,
JERENDS
I work on behalf of HP
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HP Color LaserJet 2500 and new Airport Extreme

I have tried to connect my HP Color LaserJet 2500 to the new Airport Extreme USB port. Printer setup utility recognizes the printer but when I print I it always errors out. Any work around for this? I have noticed two other postiings for other HP models that are having the same problem. Is this a universal HP problem?

I have tried to connect my HP Color LaserJet 2500 to
the new Airport Extreme USB port. Printer setup
utility recognizes the printer but when I print I it
always errors out. Any work around for this? I have
noticed two other postiings for other HP models that
are having the same problem. Is this a universal HP
problem?
Futher information on the printing problem. The GIMP driver works. It is available at http://gutenprint.sourceforge.net/pSupportedPrinters.php3. This may be the answer for some folks with Inkjets or non-color LaserJets. It does not solve my problem because the GIMP driver only provides black and white support. No color.
Anyone know of an alternative driver that supports color?

HP Color Laserjet 2500 colors problem

Helloo!
I have a problem with my HP Color Laserjet 2500. I use Windows 7 proffesional 32-bit computer. Installed driver from hp support, because the CD that came with the printer, is only for XP/ 2000 /ME etc. I tried both, the PC5 and PC6 driver, always the same problem.
I can print, but i have one problem, and few questions.
Problem: Sometimes it prints only yellow color, sometimes only magneta. Sometimes it combines blue and magneta, and leaves black and yellow out. And sometimes, it prints all the colors. I could say, that almoust 50% of the times, it prints normally. When it does not, it prints like i desicribed above, in all different possibilities, sometimes doesn't print yellow, magneta, blue or black. Sometimes it doesn't print two colors, rearly prints only 1 color, and even more rearly (happened about 2-3 times) it doesn't print anything. It has been a problem for years since i attached it to the Win7 computer, but at first it worked great. Then sometimes it messed up 1 document in a while, then 2, then 3 in a week. But now it's bit more than 50% of the documents that it messes up.
Quesion 1: It appears, that when i choose Printing Preferences in the computer, it displays some different language, i think it's arabic!? Written from right to left. How can i change that?
Qouestion 2: I can't find my products serial number. When i print out the configuration page, it says Printer Serial Number: CNHDD06356, but when i post it in the HP Chat Support, it gives me error. What am i supposed to do?
If you solve my problem, i will buy you a beer when we meet!
PS. What i've tried:
Cold reset.
Different drivers.
New USB wire from printer to computer.
All cartridges have over 40% ink in them. Black 44, cyan 97, magneta 76 and yellow 97%.
Imaging drum is practically new, shows 93%.
Cleaned the printer inside.
Added a bit WD40 to moving parts.
Now i'm hoping you can help me..
This question was solved.
View Solution.

Hello again!
I SOLVED IT !
Who ever, when ever will have the same issue, here's how i fixed it (sorry for my not so correct english):
I googeled around a bit more, and found a topic in some forum:
http://www.fixyourownprinter.com/forums/printer/68382
http://www.fixyourownprinter.com/forums/printer/63372#1
And then i saw a video in here:
https://www.youtube.com/watch?v=9BoxmagIjhg
What i did:
Took the printer apart. All the plastic covers. I think i only had to take 2 screws out, to cet the covers. I only didn't take down the cover where you can put paper in, i didn't need to.
The cover where you put colors inside was tricki. The lid communicates with other pinions, so you'll have to remove it. To remove it, there is this little black pinion inside the printer. In the center of the pinion, there is a buttonish thing, you'll have to push it to the side ways, from center to edge to remove the pinion and then you'll be able to remove the top plastic cover.
Then i did as it's shown in the video:
https://www.youtube.com/watch?v=9BoxmagIjhg
You'll have to clean this "solenoid" thing. I used a little knife to scratch off the clue from both pieces. There was supposed to be a felt, but mine didn't have it anymore, and THAT was wat was caousing it.
IMPORTANT: My felt from the solenoid was cone, so i replaced it with masking tape. I cut a little strips out off of a masking tape and clued/wrapped it around the solenoid. It is recommended though, that you clue a little felt back in there, but i didn't have it, so i used masking tape.
Then i put all the pieces back together and it worked !
You cant believe my happiness, when it started to print every paper correctly. I had this problem for a while, and unbelievably this worked.
If you have the same problem, i hope this trick will solve yours too.

HP Color LaserJet CP1518ni toolbox error

HP Color LaserJet CP1518ni, when I try to open the toolbox, I get an error message, "HP ToolboxFX has encountered an error and can not recover. Please restart HP Toolbox FX, or restart you PC." I have restarted my PC and it hasn't changed the situation. I don't know how to restart the toolbox as it suggests. How is this done?

I have the same problem. Have you found a solution? My printer is LAN-attached. My OS is Windows Vista.

HP Color Laserjet 2500 printer

I have a HP 2500 Color laserjet printer that will not print in color. New color cartridges, will do color for a test page, worked fine with Win XP, new HP computer with Win 7 and it will not print in color from the computer. Think I have the right drivers - PCL5 ver 5.1.1.8283 - PCL6 v. 5.1.1.8283 - ver 5.0.3 PCL 5 & 6. This is a great color printer and I just spent a lot of money for new color cartridges.

Hello Bambi:
You can ignore those permission repair messages. Everyone gets them, and they are "informational" - to whom, I do not know. FWIW, permission repair is, IMHO, a waste of time (although I do it myself after a software update).
Try deleting the printer and then reinstalling it.
Has anything changed before the problem began?
The "ton" of firewall messages may or may not be relevant.
Unfortunately, I do not use a wireless network (mine is Ethernet). There is a rather large HP driver update that Apple released a couple of months ago.
As a further suggestion, you might post your question in the networking forum. I am not (to say the least) expert in connectivity problems, but people there have a lot of expertise.
Barry

Color Laserjet 2600n Toolbox - Windows 7 64 Bit

I'm having trouble finding the HP Toolbox. I have a Color Laserjet 2600n. OS is Windows 7 - 64 Bit. When I print checks, I notice a slight shadowing of the numbers. Thinking it may need cleaned, but I cant find my toolbox anymore and have to tried to look online. I saw something regarding there was no toolbox for Windows 7. Is this still the case? When I print on paper everything looks fine. Also, anything I print that has red in it doesnt not print very well. This has been a problem for several years. I had XP until March 2013 and then got a new computer. Before the computer switch I cleaned and aligned the printer several times, but still no red print.
Thanks,
pdl2

I would suggest installing the PCL6 driver on your XP machine, then on the XP machine do the following: Start, Settings, Printers and Faxes, Add a Printer, Next, Local Printer, Next, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, Have Disk, point to the directory where the driver was installed (default C:\clj4500pcl6win2kxp).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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How do I print in color on Color Laserjet 2500 PCL 5?

When I open properties, the features indicates: "Color: No." I could find no way to change this to "yes."

Hello @TexasMos ,
Thanks for getting back to me. The AirPrint driver may be selected instead of the HP driver, by the sounds of it. I would like you to see the link below to see some screen shots that will help you check which driver is selected. If you see the AirPrint driver selected, you will need to change it to the HP driver.
AirPrint and HP driver screenshots
Take care,
R a i n b o w 7000I work on behalf of HP
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Hp color laserjet 2025 and windows 7

Subject
I have two hp color laserjets. Toolbox cannot be installed with windows 7 pro. Toolbox worked well with windows xp pro. How can I determine amount of remaining color toner and other necessary information without toolbox. There is no toolbox upgrade on the hp website.

The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope this helps!
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Color LaserJet 2500N on Windows 7

I recently upgraded from WinXP Pro to Win7 Pro. The driver for the Color LaserJet 2500 installed
and the printer is working. BUT....I can only print in Black and White, not in color. I hooked up the
printer to a different machine still running XP and it prints in color fine. So the issue is definitely the
Win7 driver. I looked in HP support but couldn't find a Win7 specific driver is there one, or is there
some work around ?
Jay

We had the same problem at my office today. Remove your printer from your computer printer list. Then choose add printer, choose windows update to update list of printers. Select "HP 2500C Series Printer", that worked for us. We now have color. Hope that helps.

Adding a networked HP Color Laserjet 2600N

Hi All;
I have an HP Color Laserjet 2600N that is connected to my home network. I assigned the printer a static IP, subnet, and GW address. I can ping the printer from both macs (New Macbool pro and an older G5 system), as well as my windows PC. The printer is connected to both the PC via USB as well as cat5 to the HP jetdirect card. I can even HTTP to the management portion of the printer from both macs. When I try adding the printer as an IP printer, the status view on the mac shows up as printer ready, but I cannot print a test page or anything. I even tried setting up to print to the PC as a print server and the mac sees it but doesnt print. I have tried the generic drivers, HP drivers, etc...An I missing something?

Hi inglewood,
Can I suggest re-configuring the ToolBox.
Opening the HP Color LaserJet 2600nToolboxStart the HP Color LaserJet 2600n Toolbox using either of the following methods:
Click Start , Programs or All Programs (Microsoft Windows XP or Microsoft Windows Server 2003), HP , HP Color LaserJet 2600n , and then HP Color LaserJet 2600n toolbox from the Microsoft Windows desktop.
Double-click the HP Color LaserJet 2600n toolbox icon on the Microsoft Windows desktop.
HP Toolbox TabsHP Color LaserJet 2600n Toolbox contains two independent windows which can be toggled back and forth: HP Color LaserJet 2600n Toolbox window category tabs and the Device Settings window category tabs.
HP Color LaserJet 2600n Toolbox window category tabs:
Status tab
Troubleshooting tab
Alerts tab
Documentation tab
From here you should be able to configure the frequency of report printing.
Thanks.
I work for HP.

Color Laserjet 2600n Windows 7 -64 Bit Looking for HP Toolbox

‎01-09-2014 08:30 AM
I'm having trouble finding the HP Toolbox. I have a Color Laserjet 2600n. OS is Windows 7 - 64 Bit. When I print checks, I notice a slight shadowing of the numbers. Thinking it may need cleaned, but I cant find my toolbox anymore and have to tried to look online. I saw something regarding there was no toolbox for Windows 7. Is this still the case? When I print on paper everything looks fine. Also, anything I print that has red in it doesnt not print very well. This has been a problem for several years. I had XP until March 2013 and then got a new computer. Before the computer switch I cleaned and aligned the printer several times, but still no red print.
Thanks,
pdl2

You should try the HP Universal Print Driver (UPD), which does list your device model as supported by the driver. Go to www.hp.com/go/upd, hit the DOWNLOAD SOFTWARE. Select a Windows 7 x64 OS, then I recommend trying the PostScript (PS) driver. The installer will prompt a few questions-- select "Traditional Mode", provide your port information, etc, proceed.
Though I am an HP Employee, my posts express my opinion, and not of HP

Undesirable and random GET_CONFIG pages printing from HP Color LaserJet CM2320fxi

An HP Color LaserJet CM2320fxi MFP is printing at what seems as random times two pages. The first page is a GET_CONFIG page and the second page is a two line page of random giberish characters much like the Windings font.
Error logs on the printer don't reveal anything is wrong. It apears that the printer is not aware of these printing events or is not recording them in the logs.
Something similar to this has been encountered and was a result of bad memory or a corrupted firmware load.
This sort of behavior was found posted online in a very brief message on HP's site. Different model of course. http://h30499.www3.hp.com/t5/Printers-LaserJet/get-config-pages-on-models-CP2025/td-p/1095046 The problem apeared not to be resolved.
I dislike the event log of these printers. It doesn't define datetime stamp of the events.
Copied event log:
Number Code Page
8 54.2500 2606
7 54.2500 2598
6 13.0000 2324
5 13.0000 2264
4 13.0000 1503
3 13.0000 888
2 13.0000 812
1 54.2100 0
The number of events with these symptoms seem pretty sparse. At least those that are reported. http://h30434.www3.hp.com/t5/Other-printing-questions/CM2320fxi-Locks-up-when-printing-from-Ubuntu-9...
Also, the error 54.xxxx doesn't appear to be documented which makes identifying the problem rather difficult.
The "Get_Config" occurrences were taking place shortly after the scheduled calibration process occurred. This was discovered by chance when i just happened to walk by and heard the printer spin up and watched it give birth to the get_config pages. Almost like it was trying to communicate with me.. Perhapse I need to "get_config". LOL
As a last resort I reset the NVRAM. The reset of the NVRAM didn't resolve the problem. There is not enough information available from HP to find a resolution to this problem. This is an attempt to open up a support request with HP or knowledeable HP guru types via this forum.
Suggestions other than that of watching and reenacting Office Space are welcome.

Phillip -- that did seem to work. Thanks!
One thing of note, after sleuthing it out a bit more, I realized that this happened after I was prompted by Apple's Software update to update the driver to version 1.1.1 (I think that was the number). that update seems to have broken Acrobat, so returning to the one on the Adobe site restores the functionality.
Perhaps this will be an alert to others not to install the Apple driver when prompted, though it's easy to let that slip by.
Randy

HP 2550Ln Color LaserJet issues

Back at work I recently "inherited" an HP 2550Ln Color LaserJet printer from the previous inhabitant of the cubicle. No docs, no install media. Toner cartridges mostly full, worst case is black @ 35%, which should last me for some 1,000 prints or so. Unfortunately, the USB port gets quirky and locks up after printing a couple of jobs, requiring a power cycle, and the JetDirect card needs reconfiguring to plug to the network and access it via TCP/IP. Oh, and the previous user left it configured in Portuguese.
As per the manuals from HP's site, I need to get the HP Toolbox for LaserJets in order to diagnose, service and reconfigure. Supposedly available for MacOS X, but since there are no install CD/DVDs, can't get it from there and haven't been able to find it online. HP says that printing support is included as part of MacOS X from Snow Leopard on forward, which is true, since I've been able to get test prints after setting up a USB printer instance. But I still need to reconfigure, figure out why the USB port locks up, and give the print engine a cleaning and recalibration. The support integrated with MacOS X does not include the Toolbox. Only support software I've managed to pull off the HP site is packaged in a PPC installer which obviously won't run on Lion.
Can anybody who's had to mate a 2550Ln with the current cat and get the printer under management please tell me how they did it?

I have the same problem. I've done everything.

I got a Color LaserJet CM2320nf MFP and I would liket to lock it down when it is not in use.

Hello.
Is there some kind of pincode I can lock it down with? So that a unatuized person can´t copy ore fax?
/Magnus

You may most likely need a HP Toolbox FX to configure the settings and put password protection.
Open HP ToolboxFX in one of these ways:
In the Windows system tray, double-click the HP ToolboxFX icon ( ).
On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), clickHP , click HP Color LaserJet CM2320 MFP Series , and then click HP ToolboxFX .
-=CHRIS=-
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HP Color LaserJet 2500 Toolbox

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