HP Color LaserJet 2550 - Duplexing Broke

Ok, I have just downloaded the latest drivers from HP, which came out Jan 28 of this year, and downloaded Apple's updated HP LaserJet drivers, yet the drivers don't allow duplexing.
This is becoming infuriating, I am not going back to using a IMB Clone as a Print Server because of the PC side duplexing works. On the Mac side with 10.5.1 installed it doesn't.
I need to know an ETA upon when this will be fixed, I can not afford to not have duplexing for much longer. I hate to say it but unless HP fixes this issue this may be the last time I ever buy an HP printer.

None needed, printer imploded.

Similar Messages

HP Color LaserJet 2550 series

Hi,
I installed the HP Printer Driver Pack available on the Apple site for my HP Color LaserJet 2550 series printer. It works, but there are some odd things here.
First, the driver can't read the printer state. Like how much is left for each colour and things like that. It just says, No information available.
Second, When I print after I already printed something else the printer will be unavailable according to the driver. I need to turn of the printer and back on for it to print again.
Third, When there is an image on one of the pages (LibreOffice) it takes forever for that page to be printed.
Via the App Store I get new versions of the driver pack, so I am up to date.
Also, when I connect this same printer to my Laptop (Linux) everything works. These are HP drivers for Linux. My laptop can read the printer and ink/toner status. I don't have to turn off the printer after each job and images print a lot faster. Ok, real big high ress photos not, but normal images just roll out. Whilst on my Mac it takes minutes.
So in my opinion there is something wrong with the driver. I reinstalled the printer, and due to some other issue I reinstalled OS X but the problem remained.
I hope there is a resolution for this.
Thanks,
Ricardo

I managed to get some success by rebuilding as described in another posting:
Dominique Simon
Re: HP Laserjet 2550L prints one job then hangs
Jun 15, 2012 2:13 AM (in response to Fami R.)
I had this issue too with my HP 2550. No more printing after the first printjob possible
I managed to get the printer working as expected by removing the hp_io_enabler kext.
sudo -s
mkdir /Valhalla
mv /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext /Valhalla
exit
Wait for the systemcaches to be rebuilt and reboot. You can see if the caches are being rebuilt by opening the Activity Tool, the process is named kextcache.
You need to have the Valhalla Folder in root of course.
Not very mac-like, but it works

HP Color LaserJet 9500 Duplexing - does not work

It seems that Leopard has some major issues with Duplexing. I see quite a number of posts on this topic for a variety of printers.
I have found that the HP Color LaserJet 9500 does not duplex from Leopard. It worked fine before the upgrade.
I verified that the Duplexing option is selected in the driver's installable options.
When i choose "two sided" from the print dialog box, it prints as one sided instead.

No, in this case I am printing straight to JetDirect.
However, here's the weird thing. It is now working sporadically. What I find curious is that there are two duplexing settings. One in General settings, marked "two sided", and one in Layout, where you can choose short edge, long edge, or no duplexing. I wonder if there is some weird interaction here. In any case, this is not well documented. There was never a "two sided" option in 10.4.

Cp2025n color laserjet manual duplexing side two portrait & landscape transition issue

I regularly print the same documents. Each document has a portrait section, a landscape section, a portrait section then a landscape section, then a portrait section. I manually duplex the job (because I did not buy a duplexer and I am saving trees).
On the first side of the page, everything works great... job runs straight through the printer then I am prompted to insert the half printed pages into tray 1 and push OK on the printer. The first portrait section is printed. The printer stops on the first landscape page and prompts me to load paper into tray 1 (even though it is already there) and push OK again, I do so, and it proceeds till the job switches to portrait mode, prompts me to load paper into tray 1 (even though it is already there) and push OK again, I do so, and it proceeds till the job switches to landscape mode, etc... making me babysit the printer as it prints the second side of each job.
I have multiple different print jobs with the similar layout... portrait, landscape, portrait, landscape, and finishing with portrait. All of them behave the same. The number of pages in the portrait section and landscape section vary by job and within job. The prompt from the printer is always at the transition point between portrait & landscape mode. The printer only stops when printing side two of the page.
I believe I am running the most current drivers and software on my PC for the printer. The update task runs regularly and is not informing me that there is new software available. The only indication of what firmware is running on the printer is this info
Firmware Datecode: 20100512
This strikes me as a printer driver issue... Anybody got any other ideas? Anybody noticed this same issue? Can someone from HP test this out for themselves and verify there is a problem? I have tried searching the forums but every post I have found so far is not on point.
Thanks!

HP CP-2025DN Color LaserJet Printer (duplex)

I have recently upgraded to Windows 7 and it does not recognize that my printer has duplex capatbility. i have turned on in the Advanced tab, print on Backside. To no avail. Any help out there?

I am replying to myself...
The solution is here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/C7280-windows-7-x64-latest-drivers-13-1...
To summarise:
1) Go to "Devices and Printers" in windows 7, right click and select Printer properties
2) go to device settings and under installable options --> duplex change "not installed" to "installed" and press OK
Emanuel

Color LaserJet HP 2550

My system is a MacPro Mid 2010 running Mac OS X Lion 10.7.5. I am having problems with printing on my hp color laserjet 2550 printer. It is connected via a USB connection on one of the front ports. The issue is that I must power cycle the printer to submit a print job successfully to the printer. Otherwise, I get a message stating "busy waiting for the printer" when submitted the second print job even though the print queue shows the state of the printer to be in a "Printer Ready" state. So, it simply cannot mantain a proper connection with the printer. When the data successfully gets to the printer, it prints as expected.
I am currently using the Apple supplied HP Printer Software Update version 2.11. The installed printer driver is the "HP color LaserJet 2550 series" version 18.4. The problems have persisted no matter how many updates Apple has provided. HP's support basically says that it is supported by Apple and it should work with the drivers that Apple supplies.
Any suggestions would be greatly appreciated. I've tried many of the suggestions on this forum, but none have worked. I noticed that one person simply bought a new printer.

I managed to get some success by rebuilding as described in another posting:
Dominique Simon
Re: HP Laserjet 2550L prints one job then hangs
Jun 15, 2012 2:13 AM (in response to Fami R.)
I had this issue too with my HP 2550. No more printing after the first printjob possible
I managed to get the printer working as expected by removing the hp_io_enabler kext.
sudo -s
mkdir /Valhalla
mv /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext /Valhalla
exit
Wait for the systemcaches to be rebuilt and reboot. You can see if the caches are being rebuilt by opening the Activity Tool, the process is named kextcache.
You need to have the Valhalla Folder in root of course.
Not very mac-like, but it works

Win 7 (64 bit) Driver for my Color LaserJet 2550n Printer

A specific driver for my HP Color LaserJet 2550n is not listed in the Win 7 driver list. I see drivers for 2500 PCL 5, 2500 PS, 2550 PS, and 2600n. ( just updated the Windows driver list.) I've been using the HP Color LaserJet 2550 PS driver, but have problems printing that I never had with Win XP. Which ddriver is the correct one for my 2550n printer?. Thanks.

Hi,
Please get it directly from the following link:
http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Details.aspx?type=Hardware&p=HP%20Col...
Good luck.
BH
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HP Color LaserJet CM2320fxi MFP - Full Duplex Problem

Hello!
I've got LaserJet CM232 and Win7 (x64). My problem is that when I'm printing for example 4 pages of a document it's printing only in full duplex, so 2 pages printed on both sides. I can't find where can I fix this duplex problem, I'd like to choose manually if it will be printing in full duplex or not. Help me find a solution, please.
Second problem refers to the time of printing. When I print something I have to wait several minutes to print it. Is that a RAM problem? More RAM memory will resolve this problem?
Thanks a lot for your replies! I'd really appreciate any help!
Best regards,
Kuba
Sorry for my English.

Hi Leela,
You may get the details from below HP link
http://h22168.www2.hp.com/us/en/partners/sap/drivers-for-sap-printing.aspx
HP Color LaserJet CM2320n
4.5A & higher
ZHPLJCM1
Hope this helps.
Regards,
Deepak Kori

Automatic Duplex Printing not working on HP Color LaserJet 3600DN in Windows 7. It worked before.

I have an HP color laserjet 3600 DN on Windows 7. This computer came w/ Windows Vista and a 3600DN driver was installed and the computer was upgraded to Windows 7. The printer did automatic duplex printing.
At one point, my computer indicated that it could no longer find the printer. In an effort to solve this problem, I uninstalled the printer. When I tried to reinstall the printer the computer could not find the driver. At that point I tried to download a windows 7 CLJ 3600 DN driver. Since HP doesn't provide this driver for Windows 7, I tried to download the Windows Vista driver for 3600DN.
However, when I go to the appropriate webpage by following the links, only drivers for Color Laserjet 3600 are listed (no 3600DN drivers).
As far we can tell it only allows Manual Duplex printing (no automatic duplex printing). Clicking the "Two Sided Duplex Printing" option is there but only works when the "print on both sides (Manual)" is set on the Finishing page. If manual is turned off, then it becomes single sided.
Can I get a driver that will allow me to do automatic duplex printing on on my HP CLJ 3600 DN using Windows 7?

How did you replave the duplex belt? How to deassemble the backside of a officejet and click the new belt on? I can't see nor do it y self

Color LaserJet 2600n and manual duplex option

good morning,
i have a Color LaserJet 2600n and i have a manual duplex problems
i have upgraded my OS from WinXP and the manual duplex function does not work anymore (system with OS Win7 x64 and system with win8.1 x64)
in win XP I selected the manual duplex function. the system made it appear the dialog box with the instructions to do (for example: press "V" button on the print panel when ready)
WinXP worked perfectly
win7 x64 printing all the pages one after the other (the system made it appear the dialog box with the instructions to do but don't work)
win8.1 x64 does not allow me to choose the manual duplex function and i need print the odd pages before of the even pages.
can i resolve this problem?
can i printing with the manual duplex dialog box and how can i enable this function?
maybe this is a stupid question for Hp but it is so important for my job and my research
thank's for all.
regards
Sicardus
This question was solved.
View Solution.

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums Printers - LaserJet.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
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Please help! New PC with Windows 7, now won't give option for duplex Color Laserjet 2605dn

Hi everyone, I'm hoping someone can help. I have an HP Color Laserjet 2605dn, and after 4 years with a Dell laptop (and Windows XP) I had to get a new computer, this one with Windows 7. When I plugged in the printer for the first time, it loaded drivers and seemed to work great - EXCEPT there is NO option for duplex printing in the effects or finishing areas. So I went to the HP website and downloaded the Universal Print Driver, which DOES have duplex, but it won't print to the 2605dn printer!!!
I am ready to throw this out the window. I don't recommend buying anything new while you have PMS...hahahaha. Seriously, if someone could help, my stress level would drop dramatically. I print a lot, and not doing it duplex would waste so much paper!
Thanks in advance.

Enable the duplexer as described in the Vista / Windows 7 Duplex Troubleshooting Guide as follows: go to Start, Devices and Printers, right click on the printer, Printer properties, Device settings, Installable Options, set the "Duplex unit for 2-sided printing" to installed, OK.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Initial duplex setup for HP Color Laserjet 2605DN

Once duplexing is set up on the HP 2605DN Color Laser Printer, duplexing is easy.
After reinstalling, it is problematic to remember how or find instructions for initial
duplex setup.

Have you taken a look to the configuration of the Printer? I have a HP 2340 with duplex and to configure it I have to do the following:
On the Preferences Pane, click on Printing and Fax or open the Printer configuration Utility. In any case, click on the printer and choose "Configuration of the printer" (in the Printer utility this is in the pritner menu). Then you will see information of the printer... May be there you have an option to activate the duplex... In may case there is a checkbox.
But may be you have done this...
Bests,
Álvaro

HP Color Laserjet 4600dn - presets don't save

We have an HP Color Laserjet 4600dn which is networked and is using Appletalk.
The printer has two paper trays-- #1 is a pulldown rack which will hold various paper sizes and #2 is a 500 sheet tray for letter size paper.
In OS X 10.4 we could go into the "Paper Feed" feature in the Print menu (in MS Word, for example), set the feed to Tray #2 and save this as a "preset" we called "Main Tray".
In OS X Leopard I can no longer save the preset so the paper is always fed out of tray #1 unless (1) there is no paper in tray #1 or (2) I manually set the paper feed feature each time.
HP does not have a newer drive on its website and Leopard has the CLJ 4600 in its list of printer drivers and has settings for features such memory and duplex.
Anyone have an idea how to get the very useful "presets" function working again?
Thanks
Rich

This is a known problem and will most likely have to wait for an update from Apple.
http://discussions.apple.com/message.jspa?messageID=5685294#5685294
http://discussions.apple.com/message.jspa?messageID=5684428#5684428

HP Color LaserJet MFP M476dn - Impossibly slow ethernet

Win7 - 64 bit on typical small office network setup (Comcast internet, Linksys Router, half computers on wifi, half wired).
Upgraded from terrible old Brother multi-function printer.
We print some files from remote desktop (using redirected printers.. as in, the remote desktop session has the ability to print through our computers to our local printer).
Sometimes the files are large (10-20mb).. and the Brother printer sends it right over in about 1 second.
New HP Color LaserJet MFP M476dn goes as slow as you can imagine.. I can sit a watch the printing dialog box and watch it 256kb........512kb........768kb.......... out of 15mb.
I have tried a bunch of combinations of different drivers (PCL5 etc), link speeds on the printer, RAW processor, Port types, and so on, but can't find the right combination..
I should mention that we are using the exact same ethernet cord as the old Brother printer. Also, the HP is set to a Static IP.
Please help!
Thanks,
Eric

I had this exact problem. I've had the printer for about a month and it was very fast at first. I really like the printer, especially the duplex ability. Over the past week or so it became excruciatingly slow. I just finished downloading the new firmware and drivers but before installing them something made me check the Ethernet cable which is plugged into my Airport Extreme 802.11n Gigabit router. It was loose and partially pulled out so I plugged it back in all the way and the printer went back to printing the way it is supposed to.
You might want to give this a try. Perhaps try another Ethernet cable or direct connection via USB if that doesn't work.
Frank

HP Color Laserjet 2550n has no more printing on both sides

In 2005, I bought an HP Color Laserjet 2550n to go with my laptop. I had no printer problems. I loved the feature where I could print a document on both sides of the paper. The option would show up on the properties menu on the print document dialog window.
Over the past summer, I lost my laptop to a crash and had to get a new laptop using Windows Vista OS. I hooked up the printer using the USB port and all seemed good until I tried to print on both sides. In the properties menu of the printing dialog box, the option has disappeared completely! I tried updating the drivers - didn't fix it. I tried reinstalling the software that came with the printer, but Windows Vista OS wouldn't accept it. Help! I don't know what else to do. I appreciate any help.
I have also tried Bob_Headrick's advice on Vista Duplex Printing Troubleshooting Guide for "No option for two-sided printing." The option appeared in the properties menu, but the printer still did not print properly.
Musicredsubaru
Message Edited by musicredsubaru on 10-12-2009 08:18 PM

Sorry guys................I answered my own question.
I went into the HP P2015 user guide & found the answer. on page 32.
I went into printer properties, device settings, noticed that duplex unit for printing on both sides was showing as "not installed". I changed this to "installed", and it worked.

HP Color LaserJet 2550 - Duplexing Broke

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