HP color laserjet 2600n - printing problem.

When the my HP color laser jet 2600n print a page, it is no question if this is blank or colored, the paper show 2 vertical strips constiued for more parallel very thin lines.
One strip is large about 1.2 cm at 3,5 cm from the edge; the other is large about 0.5 cm at 4 cm from the opposit edges.
The color of the bands is primarily cyan - green.
The intensity of the strips is different from any print.
The problem is increased quickly.
The levels of any toners are about 45%.
The HP page print test for the toner cartige do not show any problem (however there are even the 2 verical strips).
The tranfer roller, after the printig proces, is no clean and present the sames strips above described.
I cleaned by a liquid soft cleaner the transfer roller and other part easily detachable and finding in this the presence of dirty then removed: any improvement.
I observe that the photosensitive drums of the cartrige toners (cyan e magenta) are not perfectly clean: it present traces of toner in corrispondence of the bands.
I think about a phenomenon of fat dirty that has propagated from the rollerr to the drums.
Some other user has already found my problem?
Could I look for to resolve without resort to the after-sales service?
How to can eventually clean the drums?
Sorry for my bad English.
Thank you.

1. take out all of the ink cartriges and look at the big black roller on the door for streaking, if streaking, clean with a lint free cloth dampened with windex (window cleaner) then close the door.
2. let it run to initializing.
3. open the door and look and the black roller on the door to see if you have streaking. If no streaking put one cartridge in and close the door and repeat the steps until you find what cartridge is causing the problem.
I did this and found that my cyan was creating the lines on my paper. I cleaned the cyan roller with a Qtip and some rubbing alcohol and it works fine now, no more lines on the paper.
Cheers

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Although I work for HP my posts and replies are my own .....

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Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Although I work for HP my posts and replies are my own .....

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I'm trying to print on a G3 iMac via USB to an HP Color Laserjet 2600n. The printer driver is not included with Apple, and when I went to download it from the HP site (complete package for G3 computers running OS 10.3 or 10.4) it says there are no files to mount. I downloaded the same thing for a G3 running Panther and it installed perfectly and that iMac prints to the 2600n without a problem. I then downloaded the driver for G4s using the 2600n onto the G3 running 10.4.11 and while it installed fine and the print setup recognizes the printer, the printer will not print.
OK. So you began by trying to install the same package you installed on the Panther machine? It sounds as though the file got corrupted during the download if the system couldn't mount the disk image. Anyway, you then downloaded a different package for G4 machines and installed that on your G3 machine but this didn't work.
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I've installed, uninstalled, reinstalled, redownloaded, etc. etc. I don't know what to do.
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I installed Ghostscript et al, but there is no driver there for the 2600n.
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- cfr

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