HP Color Laserjet 3500

I get an error message (10.00.03) saying that the cartridges aren't able to be read, and to open/close the front door. The Yellow print cartridge appears to be the culprit - it has a '?' above its display.
These cartridges aren't even 1/2 used. My question is this:
Could this be the cartridge or is there a more serious issue with the printer? I don't want to spend over $100 for a new Yellow cartridge if the problem is still going to persist.
Thanks for your help,
Linda

I'm having the exact same problem, except there aren't ANY question marks at all! It just keeps saying 'open and close door - cartridges not engaged'. I have no idea what to do.
Have you solved it yet?

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Need Windows 7 driver for HP color laserjet 3500

Urgently need a driver for my HP color laserjet 3500 to install on new laptop with Windows 7! HP and Windows sites say there is no driver for Windows 7. I really love my printer but need the driver. What can I do?

According to this HP website, Vista driver only works for 64 bits win7

HP color laserjet 3500 print blue arrows on right margin

HP color laserjet 3500 print blue arrows on right margin abouti 3 in apart and middle of the page yellow blotches
tried to clean and calibrate nothing changed. dont see any extra blue or yellow toner powerder anywhere.
please help.
does this on test pages and anything eles printed

@dwropp
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Can my hp color laserjet 3500 work with cloud services

can my hp color laserjet 3500 work with cloud services
This question was solved.
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The printer listed doesn't support cloud services.
Cloud Services supported printers

Hp Color laserjet 3500 not work - help wated

My printer laserjet 3500 has been out of work for a week.
It tell these;
1. Open lower rear door. Fuser is Hot. Press both sides of fuser to ensure it is fully seated.
2. Close the door. Turn off printer then turn on. If errors reappears, record message and cotact suppor.
I keep doing per suggestion, but out come still the same. I rang Hp service support, the guy asked me to send e-mail. I could not find support e-mail address but reach this board. Can any Hp-technician support help me out? Please.
Question:
a) Does the printer need repair?
b) Estimated cost.
Thanks
Mama

@dwropp
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Will HP ever be issuing a Windows 7 Driver for Color Laserjet 3500

When I did installs of Win 7 several months ago, my 3500 worked and could be shared. When I had to do a Win 7 install a few days ago, I lost support for this printer. All installs were "upgrades" to XP. It worked for months.
I have to be printing color later this week. My HP laserjet 5000 has been supported for 15 years. The 3500, 6 years then nothing. Can anybody at HP give me a good reason to buy their printers ever again?
PS, none of the workarounds posted here work for the 3500. Note that none of the 3500 inquueries are "solved".
So, any reason not to drop this 3500 in a garbage can and go Ricoh forever HP?
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I would certainly try that.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HP Color Laserjet printer stopped working after 10.4.10 upgrade

I upgraded other night to 10.4.10 and I'm now unable to print to my USB connected HP Color Laserjet 3500 printer. Anyone have any idea what might be the cause and how to fix it?
FYI, I already tried reinstalling the driver and fix the permission but no luck.

Hello,
Same problem here, with a HP aio 3015.
Does anyone have any ideas?
C.

Hp laserjet 3500 printing only one page

My HP Color Laserjet 3500 is printing but it only prints multiple pages of the first page of my document jobs. It doesn't matter how many pages in the print job, it only prints multiple copies of just the first page of the job. Even if it's just one page of a document, it still prints multiple pages of that document even when it set at 1 of 1 on the settings page. Any suggestions???

Try a reset of the printing system. This will remove the printer from Print & Scan but not the supporting driver, so you will just to have to add the printer again.

Print Jobs Stop on HP Laserjet 3500 after installing Tiger 10.4

The printer worked great before installing Tiger 10.4...I even upgraded to 10.4.7, but it still won't print.
I have CHANGED USB...RESET PRINTER...deleted/added about 12x...REPAIRED DISK...done everything stated in troubleshooting, but still, my printer jobs STOP and won't print in ANY APPLICATION.
HELP!

OK Paul,
Did the Terminal thing and here is what it said:
usr/libexec/cups/backend/usb
DEBUG: Unable to load USB class driver (-9664), using generic class driver instead
direct usb "Unknown" "USB Printer (usb)"
direct usb://Hewlett-Packard/hp%20color%20LaserJet%203500?serial=00CNBRN07061 "Hewlett-Packard hp color LaserJet 3500" "hp color LaserJet 3500"
As for the CONCOLE info:
I [11/Sep/2006:15:55:59 -0400] Job 1 queued on 'hpcolor_LaserJet3500' by 'micheley'.
I [11/Sep/2006:15:55:59 -0400] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 251) for job 1.
E [11/Sep/2006:15:56:24 -0400] [Job 1] fatal: Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.
I [11/Sep/2006:15:56:25 -0400] Saving printers.conf...
I [11/Sep/2006:15:56:25 -0400] Printer 'hpcolor_LaserJet3500' stopped by ''.
E [11/Sep/2006:15:56:26 -0400] PID 251 stopped with status 85!
I [11/Sep/2006:15:56:26 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
I [11/Sep/2006:16:14:10 -0400] Job 1 was cancelled by 'micheley'.
I [12/Sep/2006:10:49:37 -0400] Saving printers.conf...
I [12/Sep/2006:10:49:37 -0400] Printer 'hpcolor_LaserJet3500' started by ''.
Hope this helps - it's all Greek to me!
Thank you,
Michele

HP Color LaserJet 3600 series (VISE Installer)

Hi everyone,
I made the mistake of using the VISE Installer that HP suggests as a download for the HP Color LaserJet 3600 series printer. I installed it, and then couldn't figure out why I still couldn't see this printer driver. After reading http://docs.info.apple.com/article.html?artnum=303057#hpdrivers and learning that the "driver" included for the Color LaserJet 3600 is not a "Modern Driver", I realized that installing the VISE installer from HP does me no good.
Now, I have two questions:
1) How can I uninstall this stuff that HP crammed onto my system? The VISE Installer seems like its a blast from the pre-OS X past, and doesn't appear to offer any sort of uninstallation. Do I need to write up a shell/AppleScript to read the log it writes to my / and remove the files manually? (I'd rather not do that, but I will if I have to).
2) Is there a PPD that anyone knows of for this printer? I'd like to be able to print to it over our network, and I need a "Modern driver" (i.e. PPD) to do that.
Thanks dudes!
MacBook Pro 15.4" Mac OS X (10.4.8)

To get a modern driver, you'll have to install a few open source packages. Try hpijs and ESP ghostscript from here:
http://www.linuxprinting.org/macosx/hpijs/
(I think you have to use the 3500 model choice/PPD).
If that doesn't work, you'll have to compile the driver:
http://www.linuxprinting.org/showprinter.cgi?recnum=HP-Color_LaserJet3600

Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
I'm trying to install HP Scan.
While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe" can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
I installed printer without any problems using it IP-address. What can I do in order to install scanner module?

HP Print Drivers

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

Color LaserJet Pro MFP M176n installed but not printing

Hello Everyone,
I have problem with my printer Color LaserJet Pro MFP M176n.
at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
Please help......
- Windows is windows XP 32bit
- Printer name Color LaserJet Pro MFP M176n PCLms
Thanks
I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will not print but when run Scan doctor it will print on enternal print .....
Wael Hilal

Hello @ Averus89,
Welcome to the HP forum. 
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
I would like to help you with this issue. 
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS. 
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

HP Color Laserjet 4600dn - presets don't save

We have an HP Color Laserjet 4600dn which is networked and is using Appletalk.
The printer has two paper trays-- #1 is a pulldown rack which will hold various paper sizes and #2 is a 500 sheet tray for letter size paper.
In OS X 10.4 we could go into the "Paper Feed" feature in the Print menu (in MS Word, for example), set the feed to Tray #2 and save this as a "preset" we called "Main Tray".
In OS X Leopard I can no longer save the preset so the paper is always fed out of tray #1 unless (1) there is no paper in tray #1 or (2) I manually set the paper feed feature each time.
HP does not have a newer drive on its website and Leopard has the CLJ 4600 in its list of printer drivers and has settings for features such memory and duplex.
Anyone have an idea how to get the very useful "presets" function working again?
Thanks
Rich

This is a known problem and will most likely have to wait for an update from Apple.
http://discussions.apple.com/message.jspa?messageID=5685294#5685294
http://discussions.apple.com/message.jspa?messageID=5684428#5684428

HP Color LaserJet Pro MFP M177fw - PostScript support?

Hi,
I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
HP LaserJet Pro 100 color MFP M175nw
HP Color LaserJet Pro MFP M177fw
PostScript support is important for me, and I know that the 175 has this. However, I'm not sure about the 177, even after digging through several web pages and documents. Here's what I found:
- The main specs page for the 177 says that it supports "PCLm". I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc. I was unable to find more information on "PCLm".
- The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver. This is the only place where I've seen any potential indication that the 177 supports PostScript. This section also mentions a "PCLmS" driver. I could not find any further information on "PCLmS".
- The for User Guide the 177 only mentions PostScript in a section that refers to ePrint. However, it does not imply that the 177 itself supports PostScript.
- The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information? Also, is there a description of PCLm / PCLmS somewhere?
Thanks!
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View Solution.

Hi Clent
Here is some information on both printers.
Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
Data Sheet also.
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Fonts and typefaces Depend on Operating System fonts and typefaces.
Print languages
PCLm
Laserjet Pro 100 color MFP M175nw
http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
Print languages
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color Laserjet 3500

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