Hp color laserjet 3550 no longer works in Tiger 10.4.11

I received a used hp color laserjet 3550 a couple of years ago and it has worked quite well on my powerbook g4 running Tiger 10.4.11 until a couple of weeks ago. Now whenever I try to print, the print queue window shows the file, tries to open the printer connection and then shows "jobs stopped." I tried numerous times clicking on the start jobs button, shutting off the printer, pulling out and then plugging in the usb cable (which always used to cure the problem), and restarting my computer, but I can't get the printer to print.
I tried running my computer using Leopard, and lo and behold, the printer works fine - even better than when I was using Tiger. Seems to be using a driver "hp color laserjet 1.4" in Tiger and "hp color laserjet 2.0" (or maybe 2.0..1) in Leopard. But I need to be able to use it in Tiger because some of the software I use every day is not compatible with Leopard.
Does anyone have any idea how to get this working again? I tried the hp installation disk - doesn't do anything. hp's website says that all the drivers are pre-installed in OSX, so there's nothing to download.
I'd be happy to get driver 1.4 working again, but I'd be even happier if I could get driver 2.0 installed in Tiger.
Thanks,
Joe

Thanks for the suggestion, BDAqua.
I tried Safe Boot, I tried Repair Permissions, restarted and tried resetting the printing system. Nothing worked. One thing, though, is that before the printer setup automatically chose hp color laserjet 1.4, version 1.4.5 briefly flashed in the menu list. I have no idea where it found that, but maybe the problem is that 1.4 is not the correct driver. There is no hp color laserjet 3550 in the list of drivers, and I have searched in vain for hp color laserjet 2.0. on both my Tiger system hd and on my Leopard system hd. But 2.0 has got to be on the Leopard hd because it works when I boot in Leopard. This mystery is getting very frustrating. But there has to be a way to fix it because it used to work.

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This question was solved.
View Solution.

I want to thank you for the solution. You saved me the expense of having to purchase a new computer. I used the 64 bit 2003 version and it works just fine. The people at HP were not very cooperative at all. When I called, the lady who answered the phone asked if I was from the United States or Canada. When I stated the United States she had a big sigh
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Best Regards Anubi

Anubi80,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
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Message was edited by: rgmichel
Message was edited by: rgmichel

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If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

I have win 7 and am trying to connect to an h-p color laserjet 3550 on our net.

Win update says no drivers available for connecting to my 3550 what can I do without a disk?

If you can not get the driver in the list with Add a Printer and selecting Windows Update then download the appropriate 32 bit or 64 bit Vista driver from HP here. Run this program, which will unpack the driver to a "C:\HP CLJ3550" directory. Now go to the Printers folder, Add a Printer, choose the appropriate port, Have Disk, and Browse to "C:\HP CLJ3550" and select hpcp3550w.inf.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Hp color laserjet 3550 no longer works in Tiger 10.4.11

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