Hp color laserjet cm1312: can no longer open the cartridge drawer

I'm happy with my cm1312nfi printer. I've been using it for years, typically 1000 sheets a year, and I was always pleased with it. Until last weekend.
After printing 240 pages full color (yup, once in a printer's life time), I can no longer open the cartridge drawer. For some reason is seems to be stuck. The machine still prints, but the toner cartridges need cleaning and maybe replacement. Also, during printing, some weird noise is made, if some plastic rotating part is blocked and slips from the axis.
I found the service manual on the Internet and looked for a clue. Alas. Then I started disassembling the printer, but that didn't help either. I really have to disassemble all sensitive parts of the laser printer, in order to get access to the cartridge drawer. That is a bit streched for me. I reassembled the printer again, and it is now in the same state as before, with the defect. Last thing I tried was to open the drawer in the middle of a print cycle. Everything is moving then, and maybe it would release the drawer. But unfortunately, this was also not the case.
Are there any other options beside retiring this machine?
Thanks and regards, Paul

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<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="3.0.20080806" applicationName="Adobe Premiere Pro CS4" applicationVersion="4. 2. 1. 0" build="unknown">
<time year="2011" month="1" day="3" hour="14" minute="2" second="35"/>
<user guid="98f1f4d5-a2e8-4323-a756-3d2ea7fc12a5"/>
<system platform="windows" osversion="6.1.7600 SP 0.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="12279" machine="Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz" model="Intel64 Family 6 Model 26 Stepping 5" cpuCount="8" cpuFreq="3074 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x07b80b7a">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x07b80b7a" symbolname="ML::PiPL::LoadFromResource"/>
<stackStatement index="1" address="0x07b815af" symbolname="ML::PluginImpl::LoadPiPL"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
<register name="EBX" value="0x0c55f6d0"/>
<register name="ECX" value="0x0c55f6d0"/>
<register name="EDX" value="0x000036b1"/>
<register name="ESI" value="0x00000000"/>
<register name="EDI" value="0x2138e0a4"/>
<register name="ESP" value="0x2138e058"/>
<register name="EBP" value="0x00000000"/>
<register name="EIP" value="0x07b815af"/>
<register name="EFL" value="0x00010246"/>
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<binaryImage start="0x12f40000" end="0x12f82000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\PlayerMediaCore.prm"/>
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<binaryImage start="0x155f0000" end="0x15616000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\data_flow.dll"/>
<binaryImage start="0x6a950000" end="0x6aac7000" type="__TEXT" path="C:\Windows\System32\quartz.dll"/>
<binaryImage start="0x70420000" end="0x7042a000" type="__TEXT" path="C:\Windows\System32\wbem\wbemprox.dll"/>
<binaryImage start="0x703c0000" end="0x7041c000" type="__TEXT" path="C:\Windows\System32\wbemcomn.dll"/>
<binaryImage start="0x703b0000" end="0x703bf000" type="__TEXT" path="C:\Windows\System32\wbem\wbemsvc.dll"/>
<binaryImage start="0x70310000" end="0x703a6000" type="__TEXT" path="C:\Windows\System32\wbem\fastprox.dll"/>
<binaryImage start="0x702e0000" end="0x702f8000" type="__TEXT" path="C:\Windows\System32\ntdsapi.dll"/>
<binaryImage start="0x16570000" end="0x172ff000" type="__TEXT" path="C:\Windows\System32\nvoglv32.dll"/>
<binaryImage start="0x1a8b0000" end="0x1a8d5000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\RecorderDV.prm"/>
<binaryImage start="0x1a8e0000" end="0x1a90b000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\RecorderMPEGHDV.prm"/>
<binaryImage start="0x1a910000" end="0x1aa72000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\GPUPageCurl.aex"/>
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<binaryImage start="0x1ac00000" end="0x1ac07000" type="__TEXT" path="C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\Sharpen.AEX"/>
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My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forc

My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?

You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it.

Is there a univeral printer driver for HP Color LaserJet CM1312 MFP on Windows 7 64 bit?

I had bought a HP Color LaserJet CM1312 Multifunction Printer last year - up to now I could print out via the computer of my doughter (Windows XP), but now this computer is bugged and I would like to be able to use also my own Windows 7 64 bit Computer. Unfortunately the "Full solution" does not work at all, while there also appears to be no Universal Printer Driver for my special printer. In other words: I can´t use the printer and I am upset (HP at its best?).
Is there any way to get a printer driver that does what it is supposed to do?
Despaired...
MKunst

Have you tried downloading and installing the drivers from here?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Unable to UNINSTALL "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS on HP-8730w

i am unable to UNINSTALL the "hp Color LaserJet CM1312 MFP Series" from Windows7 64bit OS installed on HP Notebook 8730w Mobile Workstation.
If i click the uninstall button using the original printer driver CD, nothing happens; no error messages either.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Printing photos with Color Laserjet CM1312. Need proper printing software.

I'm trying to print photos from my Color Laserjet CM1312 multi-function printer.
I used to have a Photosmart inkjet, and tried to use the photo-printing softthat came with that printer, as I really like it. But that must have been designed just for ink-jet printers because the printouts end up way too heavy on ink density, to the point that some of the ink is actually scraped off during the printing.
What software should I be using for the color laserjet?
I don't need editing tools as I have Photoshop ... just printing tools.

OK here am I again.
as mentioned before I created an bogus printer with:
lpadmin -p test -v file:/dev/null
verified the presence of the printer;
lpstat -p
$ lpstat -p
printer Color_LaserJet_cp1515n disabled since Fri 01 Feb 2013 02:55:59 PM BRST -
reason unknown
printer hp930c is idle. enabled since Thu 31 Jan 2013 11:30:21 PM BRST
printer test is idle. enabled since Fri 01 Feb 2013 02:54:57 PM BRST
At first "test" printer was disabled for an uknown reason.
tried to use lpadmin -p test to enable the printer as described on the previusly mentioned web site, but couldn't get to enable printer "test". After reading alittle more on the internet I found the command cupsenable <printer> and indeed it changed the printer status.
tried to print;
echo test | lp -d test
result:
$ echo test | lp -d test
lp: Destination "test" is not accepting jobs.
I tried to change the condition of the Color laser printer but did not made any difference with the cups command.
Conclusion: how can I modify this status to make the printer accept jobs?

TS2771 i was using an app while the battery ran over, then when i recharged my ipod, i can no longer open that app anymore. Why?

i was using an app while the battery ran over, then when i recharged my ipod, i can no longer open that app anymore. Why?

No idea why.
What have you tried to solve?
Have you tried the basics from the manual?
restart, reset, restore.
Have you tried removing the app, tehn adding it back?

I can no longer open MS Word. How to restore?

Hi,
A while ago, maybe a year, I purchased Microsoft Office for Mac. I got Word, Excel and a few other things. I used Word fairly frequently to read .docs. I noticed a couple of months ago I can no longer open Word. I always get an error box 'Microsoft Word cannot be opened because of a problem.' Doesn't say what problem is. My guess is I accidentally deleted something critical to opening and using Word.
I would like to re-install the software. The problem is I can't find the MS Office discs. I do not know if I purchased discs or a download. I know that I purchased it but can't remember how and don't seem to have any evidence.
Excel opens and works fine. And I see the Word icon in my 'Applications'. But won't open.
Is there some way I can find out how I purchased this thru Apple and get a back-up download or something? Is there some registration number or proof of purchase attached to a file on my computer I can use to get a replacement download?
Would/Could I have purchased this as part of a larger purchase -- it's not part of the Snow Leopard Box Set is it? Does not seem to be.
Thanks.

Phinney wrote:
I know that I purchased it but can't remember how and don't seem to have any evidence.
Check your credit card(s) invoices. You need to keep them for more than 1 year anyway, for tax purposes. You probably can access them on-line.
Is there some way I can find out how I purchased this thru Apple
You're begging the question -- did you purchase it from Apple? Not particularly likely.

Since updating to Firefox 4.0.1 I can no longer open and populate fields in eith Adobe Acrobat Pro or Adobe Readers wher I used to be able to.

In earlier version of Firefox I could open a PDF file from my Insurance provider with some of the fields automatically populated. Since upgrading to Firefox 4 I can no longer open PDF file from this site.
I have upgraded to Adobe Acrobat X and also Adobe Reader X in an effort to resolve this issue with no luck.
I have changed the settings under tools/options to use Adobe in Firefox as well as use Adobe as default with no difference.
I seem to recall a note of some sort when upgrading Firefox to 4.0 about compatibility with Adobe but cannot recall the details.
Any assistance would be appreciated.
I use Windows 7 64 bit operating system.

The URL below is to Adobe's Acrobat update page.
There you'll find each of the incremental updates to Acrobat 10.
They must be installed one at a time in sequence.
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
Now, if after attempted updates fail then you'll need to speak with your IT Department.
You need your install of Acrobat 10 updated to dot version 10.1.7.
Be well...
Message was edited by: CtDave

Hp color laserjet cm1312: can no longer open the cartridge drawer

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