HP Color Laserjet CM1312nfi MFP and OSX Yosemite

Hello all. I have a HP Color Laserjet CM1312nfi MFP, and i can't install it on OSX 10.10 Yosemite. When i plug in the USB cable, nothing happens. My Mac does not find the printer, and i can't install driver from HP's website. All USB ports in my Mac works, and i can plug the cable in a Windows computer, where there is no problem at all. I tried to update the firmware through a Windows computer, but it did not helped. Any suggestions?

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

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HP Color Laserjet CM1312nfi MFP cannot scan

Dear HP support,
I use a MacBook and my printer is an HP Color Laserjet CM1312nfi MFP. When doing the HP setup assitant I connect the printer to the MacBook with a USB cable but the assistant does not recognize the printer and I cannot carry on with the setup process. What do I need to do? My OSX version is 10.10.2
kind regards.

Hi,
Scanning is no longer supported on Yosemite, only printing and faxing are available for the operating system as you may find listed by this chart for the HP Color LaserJet CM1312 MFP Series:
http://support.apple.com/en-us/HT201465#HP
The HP setup assitant is not a part of the software provided for 10.10, it is intended for older verisons of the OS and therefore it does not work
You may try the 3rd party Vuescan scanning software which seems to support your scanner with no need for any other driver:
http://www.hamrick.com/vuescan/hp_laserjet_cm1312.html
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Hp color laserjet cm1312nfi mfp misprint

Good day.
I have a HP Color Laserjet CM1312nfi MFP, when printing, it prints 2 to 3 pages and then displays cleaning on the lcd display and after it runs through with the cleaning it comes up with the error "Misprint, Press okay to continue" and if you do so it carries on printing the rest of the pages and the quality is 100%. Just annoying that you have to keep getting up and pressing continue on the printer all the time. It does not jam or anything.
Any suggestions to why the printer is doing this?
Regards
Aron

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

I recently upgraded to Mountain Lion, and found that I could no longer print to my HP CM1312nfi.
This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
When I try to download the driver by bonjour or IP, I get the following error message:
Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
Is this truly a Software Update server error, and if so, any clue when it will be resolved?
I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog lists no devices.
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
Thanks for your time and attention.

Of course, once I posted this, I tried again and downloaded the driver without issue.
My second question still stands, however:
Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

What is the IP address for the HP Color Laserjet CM1312nfi MFP?

I need to install my HP printer that is hooked up to a wireless network to an iMac. (as a shared printer)
What is the IP address for the HP Color Laserjet CM1312nfi MFP in order for me to install in the apple? Thanks.

AirPort Utility can be used to configure and change the settings on any of the AirPorts.
If you have a Mac, AirPort Utility is here:
Macintosh HD > Applications > Utiltiies > AirPort Utility
If you have a PC, AirPort Utility for Windows is on the disk that came with the AirPort Express

Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
I'm trying to install HP Scan.
While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe" can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
I installed printer without any problems using it IP-address. What can I do in order to install scanner module?

HP Print Drivers

I got a Color LaserJet CM2320nf MFP and I would liket to lock it down when it is not in use.

Hello.
Is there some kind of pincode I can lock it down with? So that a unatuized person can´t copy ore fax?
/Magnus

You may most likely need a HP Toolbox FX to configure the settings and put password protection.
Open HP ToolboxFX in one of these ways:
In the Windows system tray, double-click the HP ToolboxFX icon ( ).
On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), clickHP , click HP Color LaserJet CM2320 MFP Series , and then click HP ToolboxFX .
-=CHRIS=-
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HP Color LaserJet CM1312nfi MFP driver for OSX 10.9.2

I recently updated my operating system to OSX 10.9.2 and now I can't scan. Scanning function in HP director is greyed out and my Apple scanning utilities do not detect a scanner installed. Tried switching from network to PC connection to no avail. When will HP have a new driver that updates full printer function compatibility with OSX 10.9.2?

Hello maili911,
Welcome to the HP Forums!
I understand your concerns. Unfortunately, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
Good luck.
I worked on behalf of HP.

Hp color laserjet cm1312nfi mfp doesn´t scan with yosemite

I can´t do work the scan of this machine

Hi @mesocost ,
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I work for HP

HP Color LaserJet CM1312nfi MFP Mystery Wake on LAN

The printer wakes unexpectedly, and unpredictably on the network. I cannot determine what, if anything, is waking it. The printer wakes and goes into calibration without any users on the network and without any print jobs. Mystery wake on LAN.

The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro. The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater. I did the math and I believe 10.10.x is greater than any version of 10.7. I also tried HP Easy Scan and it doesn't even see my scanner. Printing works fine, but I scan a lot of paper. Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files. I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name. I can take a 25 MB file HP creates and get it down to about 300KB or so. I found a way around all this but you won't like it. I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image. The windows client works fine. Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years. Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

Lost scanning functionality on HP Color LaserJet CM1312nfi MFP

I am running OSX 10.9.2 on my late 2009 iMac and all of a sudden my printer software does not work and the Apple software does not provide scanning support for my printer. Is this going to be fixed any time soon???

Try using Image Capture, it is in your Application Folder.
Also see > Problems scanning with HP printer and Mavericks and "More Like This" just to your right.

Scanning Software for HP Color LaserJet CM1312nfi MFP

Has anybody noticed the difference between download drivers with scanning software and the orginal CD PC Setup scanning software. It seems to me that the downloads of drivers and softwares are only the light version of scanning software whereas; 1. there is no toolbar wh about help to see which version of scanning software is installed. 2. The orginal setup has a full version of scanning software.My xp box died xmas and since 2010 I setup the prnt drvs/scan software and I never though this would be a problem if I had to setup again using the downloads from HP. Thank you in advance!

Hi,
The original CD is not intended for Windows 7, however you may download the software for Windows 7 below:
http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3562007&swItemId=tw_77243_2&swEnvOid=4063
Be sure to unplug the USB if it is directly connected and uninstall any installed HP Software of the printer from Programs and Features prior installing the software above.
Hope that helps.
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If my post resolve your problem please mark it as an Accepted Solution

New HP color laserjet pro mfp supply low

I just setup a new HP color laserjet pro mfp and it says the cartridge supply is low and won't print.

Hi @PamJones1 ,
I see that you are getting a "Low Supply", error message. I would like to help you out.
Make sure all the packing material is removed from the toner and inside the printer.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon. It has only printed the test page, and will not print otherwise. I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change. None of the other icons outside the screen work either (home, help, etc.) about all i can do is turn it off and on. Also, I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
Thank You.

Hp color laserjet pro mfp m177fw (Cant open SCANNER on computer)

Hi there,
I am using a desktop 27 inch Mac with OS X Yosemite 10.10.1
When I go to system preferences and click on printers/scanners I can see my mfp m177fw laserjet printer (wirelessly connected fine). But unlike on my Macbook Pro laptop on my desktop there is no SCANNER option to open up? Thus I am unable to scan from the printer to this desktop. I have the latest HP driver installed on the desktop computer for my m177fw printer.
Any ideas? Any help would be greatly appreciated
thanks!
Simon

Hello @Simonjayh,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the scan issue that you're experiencing since installing your HP Color LaserJet Pro MFP M177fw on your Mac OS X 10.10 computer. Can I please have you run through the steps below to get this product functioning properly again for you.
Step 1: Uninstall Drivers:
First, can I please have you click here and run through the steps provided to Reset the Print System on your Mac OS X 10.10 computer. Please refer to the section under 'Resetting the printing system in OS X Lion' as the steps are the same for your Mac OS X 10.10 Operating System. Resetting the Print System will remove every printer from your Print & Scan window on your computer. However, this does not uninstall the devices. Therefore, should you use other printers on your Mac OS X 10.10 computer simply ensure that they are plugged in with a USB Cable or Network connected and add (+) them back in. Do not add your HP Laserjet printer back in at this time.
Next, please click here to access the steps on how to properly uninstall the Software and Driver Package for your printer. Once the website opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for your Mac OS X 10.10 Operating System. Once the uninstall has completed successfully, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Lastly, please click here to download the appropriate Mac OS X 10.10 Full Feature Software and Driver package for you printer. Once the website opens select the Download button on the top left. Once the Download is complete please follow the onscreen steps to reinstall you printer.
Once your printer has been successfully reinstalled, please test the HP Scan functions again. For additional scan information, you may want to refer to : Scanning with the Full Feature HP Software in OS X v10.10 Yosemite
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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HP Color Laserjet CM1312nfi MFP and OSX Yosemite

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