HP Color Laserjet CM1312nfi MFP cannot scan

Dear HP support,
I use a MacBook and my printer is an HP Color Laserjet CM1312nfi MFP.  When doing the HP setup assitant I connect the printer to the MacBook with a USB cable but the assistant does not recognize the printer and I cannot carry on with the setup process.  What do I need to do?  My OSX version is 10.10.2
kind regards.

Hi,
Scanning is no longer supported on Yosemite, only printing and faxing are available for the operating system as you may find listed by this chart for the HP Color LaserJet CM1312 MFP Series:
http://support.apple.com/en-us/HT201465#HP
The HP setup assitant is not a part of the software provided for 10.10, it is intended for older verisons of the OS and therefore it does not work
You may try the 3rd party Vuescan scanning software which seems to support your scanner with no need for any other driver:
http://www.hamrick.com/vuescan/hp_laserjet_cm1312.html
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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