Hp color laserjet cm1312nfi mfp doesn´t scan with yosemite

I can´t do work the scan of this machine

Hi @mesocost ,
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I work for HP

Similar Messages

  • HP Color Laserjet CM1312nfi MFP cannot scan

    Dear HP support,
    I use a MacBook and my printer is an HP Color Laserjet CM1312nfi MFP.  When doing the HP setup assitant I connect the printer to the MacBook with a USB cable but the assistant does not recognize the printer and I cannot carry on with the setup process.  What do I need to do?  My OSX version is 10.10.2
    kind regards.

    Hi,
    Scanning is no longer supported on Yosemite, only printing and faxing are available for the operating system as you may find listed by this chart for the HP Color LaserJet CM1312 MFP Series:
    http://support.apple.com/en-us/HT201465#HP
    The HP setup assitant is not a part of the software provided for 10.10, it is intended for older verisons of the OS and therefore it does not work
    You may try the 3rd party Vuescan scanning software which seems to support your scanner with no need for any other driver:
    http://www.hamrick.com/vuescan/hp_laserjet_cm1312.html
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Color Laserjet CM1312nfi MFP and OSX Yosemite

    Hello all. I have a HP Color Laserjet CM1312nfi MFP, and i can't install it on OSX 10.10 Yosemite. When i plug in the USB cable, nothing happens. My Mac does not find the printer, and i can't install driver from HP's website. All USB ports in my Mac works, and i can plug the cable in a Windows computer, where there is no problem at all. I tried to update the firmware through a Windows computer, but it did not helped. Any suggestions? 

    The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro.  The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater.  I did the math and I believe 10.10.x is greater than any version of 10.7.  I also tried HP Easy Scan and it doesn't even see my scanner.  Printing works fine, but I scan a lot of paper.  Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files.  I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name.  I can take a 25 MB file HP creates and get it down to about 300KB or so.  I found a way around all this but you won't like it.  I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image.  The windows client works fine.  Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years.  Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

  • Hp color laserjet cm1312nfi mfp misprint

    Good day.
    I have a HP Color Laserjet CM1312nfi MFP, when printing, it prints 2 to 3 pages and then displays cleaning on the lcd display and after it runs through with the cleaning it comes up with the error "Misprint, Press okay to continue" and if you do so it carries on printing the rest of the pages and the quality is 100%. Just annoying that you have to keep getting up and pressing continue on the printer all the time. It does not jam or anything.
    Any suggestions to why the printer is doing this?
    Regards
    Aron 

    The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro.  The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater.  I did the math and I believe 10.10.x is greater than any version of 10.7.  I also tried HP Easy Scan and it doesn't even see my scanner.  Printing works fine, but I scan a lot of paper.  Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files.  I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name.  I can take a 25 MB file HP creates and get it down to about 300KB or so.  I found a way around all this but you won't like it.  I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image.  The windows client works fine.  Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years.  Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

  • Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

    I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
    I'm trying to install HP Scan.
    While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe"  can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
    I installed printer without any problems using it IP-address. What can I do in order to install scanner module? 

    HP Print Drivers

  • Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

    I recently upgraded to Mountain Lion, and found that I could no longer print to  my HP CM1312nfi.
    This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
    My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
    When I try to download the driver by bonjour or IP, I get the following error message:
    Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
    Is this truly a Software Update server error, and if so, any clue when it will be resolved?
    I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog  lists no devices.
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
    Thanks for your time and attention.

    Of course, once I posted this, I tried again and downloaded the driver without issue.
    My second question still stands, however:
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

  • What is the IP address for the HP Color Laserjet CM1312nfi MFP?

    I need to install my HP printer that is hooked up to a wireless network to an iMac.  (as a shared printer)  
    What is the IP address for the HP Color Laserjet CM1312nfi MFP in order for me to install in the apple?  Thanks.

    AirPort Utility can be used to configure and change the settings on any of the AirPorts.
    If you have a Mac, AirPort Utility is here:
    Macintosh HD > Applications > Utiltiies > AirPort Utility
    If you have a PC, AirPort Utility for Windows is on the disk that came with the AirPort Express

  • HP Color LaserJet Pro MFP M177fw cannot scan or copy

    My HP Color LaserJet Pro MFP M177fw cannot scan or copy. Screen on the printer just show calibrating only
    Bsically an't scan or copy, the printer is just showing a message on the display of "calibrating".
    Thank you for help

    Hi @Ern88 , I can help you with not being able to scan or copy. The printer is showing that it is stuck calibrating.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Try to make a copy again.
    Please check your private messages for additional steps to try.
    In the forum beside your handle name just click on the envelope to view it.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

    Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
    HP Color LaserJet Pro MFP M177fw) is not working with this OS.
    Give me a urgent solution

    Hi @HealthITLadyRed,
    I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue.
    Check and remove any packaging material inside the printer and toner.
    Disconnect the USB/Network/FAX and power the printer on Standalone.
    Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
    Update the printer's firmware by a USB connection. Software and Drivers.
    Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
    I can send a private message with another step to try.
    In the forum beside your handle name just click on the envelope to view it.
    How is the printer connected? (USB/Ethernet/Wireless)
    What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
    Is this a new printer?
    If you appreciate my efforts, please click the Thumbs up button below.
    If there is anything else I can help you with, just let me know. Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Lost scanning functionality on HP Color LaserJet CM1312nfi MFP

    I am running OSX 10.9.2 on my late 2009 iMac and all of a sudden my printer software does not work and the Apple software does not provide scanning support for my printer.  Is this going to be fixed any time soon???

    Try using Image Capture, it is in your Application Folder.
    Also see > Problems scanning with HP printer and Mavericks and "More Like This" just to your right.

  • HP laserjet cm1312 MFP doesn't scan

    I have almost completed the installation of my new multifunction printer from HP and it prints and copies beautifully, but it doesn't scan. When I get to the point of the setup where I choose either USB or Network connection it doesn't show the printer when I choose USB. It's weird since it can already print... I've downloaded and installed the newest drivers and updates from both HP and Apple but it still doesn't find/list the printer when I attempt to set it up.
    I'm really lost, so I'm hoping someone has an answer to my problem!

    Hello,
    this is a known issue with the old software solution. Please use the most recent version (at least 1.5.3). You can get it here.
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us &prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&sw EnvOID=219
    This will get your unit working 100%

  • Scanning Software for HP Color LaserJet CM1312nfi MFP

    Has anybody noticed the difference between download drivers with scanning software and the orginal CD PC Setup scanning software. It seems to me that the downloads of drivers and softwares are only the light version of scanning software whereas; 1. there is no toolbar wh about help to see which version of scanning software is installed. 2. The orginal setup has a full version of scanning software.My xp box died xmas and since 2010 I setup the prnt drvs/scan software and I never though this would be a problem if I had to setup again using the downloads from HP. Thank you in advance!

    Hi,
    The original CD is not intended for Windows 7, however you may download the software for Windows 7 below:
    http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3562007&swItemId=tw_77243_2&swEnvOid=4063
    Be sure to unplug the USB if it is directly connected and uninstall any installed HP Software of the printer from Programs and Features prior installing the software above.
    Hope that helps.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Color LaserJet CM1312nfi MFP Mystery Wake on LAN

    The printer wakes unexpectedly, and unpredictably on the network. I cannot determine what, if anything, is waking it. The printer wakes and goes into calibration without any users on the network and without any print jobs. Mystery wake on LAN.

    The HP drivers won't load on my 10.10.x (10.10.1 thru 10.10.4) OSX macbook pro.  The install says the version of OSX isn't supported even thought I've tried 1.5.0 dmg file which is for 10.7 and greater.  I did the math and I believe 10.10.x is greater than any version of 10.7.  I also tried HP Easy Scan and it doesn't even see my scanner.  Printing works fine, but I scan a lot of paper.  Also, I've found that the Mac OSX version of the HP software (when it still worked) creates obscenely large PDF files.  I can get around this by opening Adobe Acrobat Pro and re-saving the file as a reduced file size with the same name.  I can take a 25 MB file HP creates and get it down to about 300KB or so.  I found a way around all this but you won't like it.  I've loaded Parallels (installed windows 7 ultimate 64 bit) and installed the windows client in my parallels image.  The windows client works fine.  Not a solution I prefer, but this is an HP issue not an apple issue .... HP hasn't put out a driver for this printer in the better part of 3.5 years.  Lastly, I'm not hooking up a USB cable to my printer/fax/scanner .... what's the point of having a dhcp network capable printer if I have to hard wire to a PC? I've used HP printers since the mid-'90s, but I guess it's time to find a company that supports OSX.

  • HP Color LaserJet CM1312nfi MFP driver for OSX 10.9.2

    I recently updated my operating system to OSX 10.9.2 and now I can't scan.  Scanning function in HP director is greyed out and my Apple scanning utilities do not detect a scanner installed.  Tried switching from network to PC connection to no avail.  When will HP have a new driver that updates full printer function compatibility with OSX 10.9.2?

    Hello maili911,
    Welcome to the HP Forums!
    I understand your concerns. Unfortunately, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
    Good luck.
    I worked on behalf of HP.

  • HP M175nw printer doesn't scan with Yosemite 10.10.1

    My HP M175nw printer prints, but since upgrading to Yosemite 10.10.1 the scanner doesn't respond.  I've deleted the driver and re-installed, but no joy.  Any suggestions? HP offer no solutions...

    Have you tried using Applications/Image Capture or VueScan?
    VueScan
    VueScan FAQ
    OS X Mavericks: Reset the printing system  Yosemite
    Scan – HP in 10.8
    Scan – HP in 10.9
    Scan Problems HP - Mavericks

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