Hp color laserjet cm6030 mfp is not giving color print

hp color laserjet cm6030 mfp is not giving color print

This article should cover the issue you are having. Give the steps a shot and let me know the results:
http://goo.gl/ZxG9u
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • HP COLOR LASERJET CM2320 MFP DO NOT SETUP IT ON THE WIN7 64BIT USİNG IT ON THE NETWORK

    my hp color laserjet 2320 mfp is not possible to setup it on the my win7 64bits when ı want use it like network printer.But since  2 weeks ago ı can see it on the network when ı want to install it using orginal hp product sotware.When installing the software is not found by software on the network.Why ı am not able reinstall it again.But so intresting it is possible install it using win7 64bits drivers.İf ı install it by these drivers ı can not use all funtions of the printer.I want use orginal software for installing it on my computer and to use all faciliies.I tried all possibilities for windows part .Delete all drivers from pc,registry part but no solution. ı would like find a solution.ıs it possible any problem windows part if it is. what kind of problem and solution.Please give me a help...

    HI DeePure, 
    Print out the supplies status page, and let me know if all the colors print correctly?
    Do you have an extra set of cartridges we can use to troubleshoot with?
    Print the supplies status page
    Follow these steps to print out the supplies status page from your printer.
    On the Printer’s control panel, press the Setup button.
    Press the down arrow to highlight Reports , and then press OK .
    Press the down arrow  to highlight Supplies Status Page , and then press OK .
    Figure 1: Supplies Status Page
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Software for HP Color LaserJet CM1312nfi MFP is not currently available from the Software Update server.

    I recently upgraded to Mountain Lion, and found that I could no longer print to  my HP CM1312nfi.
    This is usually a problem with HP at every upgrade, but this time, they appear to have offloaded the driver download process to Apple.
    My printer is connected wirelessly through a time capsule by IP address—the physical, not the virtual, e.g: 169.254.xx.xx instead of 10.0.1.x.
    When I try to download the driver by bonjour or IP, I get the following error message:
    Can't install the software for the Hewlett-Packard HP Color LaserJet CM1312nfi MFP because it is not currently available from the Software Update server.
    Is this truly a Software Update server error, and if so, any clue when it will be resolved?
    I am able to print with the generic driver as of now, but fax and scan capabilites are gone. The add fax dialog  lists no devices.
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?
    Thanks for your time and attention.

    Of course, once I posted this, I tried again and downloaded the driver without issue.
    My second question still stands, however:
    Scanning is not supported on my printer model with the Hewlett Packard Print 2.12 driver. Will support be forthcoming, or did Mountain Lion brick my scanner?

  • HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

    Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
    HP Color LaserJet Pro MFP M177fw) is not working with this OS.
    Give me a urgent solution

    Hi @HealthITLadyRed,
    I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue.
    Check and remove any packaging material inside the printer and toner.
    Disconnect the USB/Network/FAX and power the printer on Standalone.
    Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
    Update the printer's firmware by a USB connection. Software and Drivers.
    Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
    I can send a private message with another step to try.
    In the forum beside your handle name just click on the envelope to view it.
    How is the printer connected? (USB/Ethernet/Wireless)
    What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
    Is this a new printer?
    If you appreciate my efforts, please click the Thumbs up button below.
    If there is anything else I can help you with, just let me know. Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Un able to install Scan to Email app on Color LaserJet Pro MFP M177fw

    Hello!
    I recently purchased  Color LaserJet Pro MFP M177fw as my home printer.
    Main thing i was looking for was Scan to Email feature.
    As I read in specifications provided in this product description I see:
    http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
    Digital sending standard features: Scan to E-mail by HP SW; scan to application by HP SW ; scan to file by HP SW
    Once I try to install Scan to Email app i get following message once i try to install app:
    What is wrong, that i cannot install app that was one of main choice points of this printer.
    TWAIN and using computer scanning process is clear, so no need instructions how to scan using computer.
    I especially need fucntion that i scan document on printer, then enter email and its emailed.
    Thank You in advance for clarification,
    Martins

    Hi MrJansons,
    There are a numerous ways to scan and email from your printer. Please go through the below links.
    Make sure you have installed the software driver for your printer on your machine and then follow any of the methods to scan and email.
    http://support.hp.com/us-en/document/c03476857
    Kind Regards,
    Oliver
    "Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
    "Say "Thanks" by clicking the Kudos Star in the post that helped you.

  • Color LaserJet Pro MFP M176n installed but not printing

    Hello Everyone,
    I have problem with my printer Color LaserJet Pro MFP M176n.
    at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
    Please help......
    - Windows is windows XP 32bit
    - Printer name   Color LaserJet Pro MFP M176n PCLms
    Thanks
    I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will  not print but when run Scan doctor it will print on enternal print .....
    Wael Hilal

    Hello @ Averus89, 
    Welcome to the HP forum. 
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
    I would like to help you with this issue. 
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS. 
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw. It displays "No AirPrint Printers Found'.

    My iPhone 6 iOS 8.2 does not print on HP Color LaserJet Pro MFP M476nw.
    It displays "No AirPrint Printers Found."
    Same thing for iPhone 5S iOS 8.2.
    Both iPhone and printer on the same wifi network.
    I tried printing from different applications. AirPrint does not work.
    I tried turning off and back on, reset, printing from different applications, ...
    iPhone 6 prints through HP Wireless Direct printing.
    Sony laptop works via wifi.

    Hi mtotonji,
    Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
    Sincerely,
    - Brenden

  • HP Color Laserjet Pro MFP M277 will not install on Lenovo ThinkPad X1 Windows 7 64 bit

    I tried to install printer driver software for my completely new HP Color LaserJet Pro MFP on my Lenovo ThinkPad X1 laptop. Lenovo runs on Windows 7 64 bit. The installation failed during Installation preparation (77% complete). The process stopped saying an error occured without indication of the cause of the error. I have tried installion both from the CD following the printer product and downloading from the HP web, with the same result. I then then turned on my old computer, a Dell Precision M2400 with Windows XP. The installation went perfect without problems on this computer. Is there a bug in the SW for Windows 7 (64), or is some part of the printer SW sensitive to HW variaton between PC companies even if the OS is the same?

    I have the same problem with my Lenovo ThinkPad T420 running Windows 7 64 bit.  Tried absolutely everything I could find on the blogs and nothing worked.  To me, seems like a software problem (glaring, given the popularity of Lenovos and the Windows 7 64 bit systems).  Returning the printer tomorrow and will not buy another HP printer.

  • New color laserjet pro mfp m177 will not scan or copy

    Product is new. The problem is that this unit will not scan or copy.  I downloaded the latest drivers, but they would not install completely.  I also ran thru some trouble shooting guides on the HP website, but still it doesn't work.  It tries to make a copy, but it acts like it starts and then stops without completing the function.  It's almost like the scanner mechanism is stuck.  Anyone ever have this problem with a brand new printer?

    Hello , Thanks for posting in the HP Forums, and welcome! I understand you are unable to make a copy or scan on your new HP Color LaserJet Pro M177fw MFP. I'd like to help you with this. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
    ^ This is not limited to Laserjet printers. If the issue persists, I would suggest download and installing the most recent firmware for your unit. You can download the firmware update utility here:HP Color LaserJet Pro MFP M177fw Firmware UpdateNote: You will need to connect the printer via USB to update the firmware, as any interruption during the firmware update can cause more issues. If this still does not resolve the issue, please let me know if you are getting some sort of error message on the screen or any blinking lights to indicate what the problem may be. Hope this helps!

  • Color Laserjet pro MFP M176n control panel not working

    the control panel in the Color Laserjet pro MFP M176n is not working, is all blank, i can´t see anithhing in it. Is there a reset button or should i take it to the store where i buy it for a checkup?
    thank you

    Hello @ Averus89, 
    Welcome to the HP forum. 
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
    I would like to help you with this issue. 
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS. 
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • I got a Color LaserJet CM2320nf MFP and I would liket to lock it down when it is not in use.

    Hello.
    Is there some kind of pincode I can lock it down with? So that a unatuized person can´t copy ore fax?
    /Magnus

    You may most likely need a HP Toolbox FX to configure the settings and put password protection.
    Open HP ToolboxFX in one of these ways:
    In the Windows system tray, double-click the HP ToolboxFX icon ( ).
    On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), clickHP , click HP Color LaserJet CM2320 MFP Series , and then click HP ToolboxFX .
    -=CHRIS=-
    Please click kudos if you are happy with my response

  • Can't install HP Color LaserJet CM1312nfi MFP at notebook HP Pavilion

    I bought new notebook HP Pavilion 13-a051sr with Windows 8.1 (x64) onboard.
    I'm trying to install HP Scan.
    While installing all-in-one HP Color LaserJet CM1312nfi MFP using "CM1312series-win7-full-solution-AM-EMEA1-v5.1.exe"  can not get after the dialog window "Locating the printer". Printer could not be found even if I write down printer' IP-address. The latest printer firmware is already installed. Firewall is disabled, antivirus is closed.
    I installed printer without any problems using it IP-address. What can I do in order to install scanner module? 

    HP Print Drivers

  • HP Color LaserJet Pro MFP M177fw - PostScript support?

    Hi,
    I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
    HP LaserJet Pro 100 color MFP M175nw
    HP Color LaserJet Pro MFP M177fw
    PostScript support is important for me, and I know that the 175 has this.  However, I'm not sure about the 177, even after digging through several web pages and documents.  Here's what I found:
    - The main specs page for the 177 says that it supports "PCLm".  I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc.  I was unable to find more information on "PCLm".
    - The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver.  This is the only place where I've seen any potential indication that the 177 supports PostScript.  This section also mentions a "PCLmS" driver.  I could not find any further information on "PCLmS".
    - The  for User Guide the 177 only mentions PostScript in a section that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.
    - The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
    I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information?  Also, is there a description of PCLm / PCLmS somewhere?
    Thanks!
    This question was solved.
    View Solution.

    Hi Clent
    Here is some information on both printers.
    Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Data Sheet also.
    http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
    Fonts and typefaces Depend on Operating System fonts and typefaces.
    Print languages
    PCLm
    Laserjet Pro 100 color MFP M175nw
    http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
    Print languages
    HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
    Hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Hp color laserjet pro mfp m177fw (Cant open SCANNER on computer)

    Hi there,
    I am using a desktop 27 inch Mac with OS X Yosemite 10.10.1
    When I go to system preferences and click on printers/scanners I can see my mfp m177fw laserjet printer (wirelessly connected fine). But unlike on my Macbook Pro laptop on my desktop there is no SCANNER option to open up?  Thus I am unable to scan from the printer to this desktop. I have the latest HP driver installed on the desktop computer for my m177fw printer.
    Any ideas? Any help would be greatly appreciated
    thanks!
    Simon

    Hello @Simonjayh,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the scan issue that you're experiencing since installing your HP Color LaserJet Pro MFP M177fw on your Mac OS X 10.10 computer. Can I please have you run through the steps below to get this product functioning properly again for you.
    Step 1: Uninstall Drivers:
    First, can I please have you click here and run through the steps provided to Reset the Print System on your Mac OS X 10.10 computer. Please refer to the section under 'Resetting the printing system in OS X Lion' as the steps are the same for your Mac OS X 10.10 Operating System. Resetting the Print System will remove every printer from your Print & Scan window on your computer. However, this does not uninstall the devices. Therefore, should you use other printers on your Mac OS X 10.10 computer simply ensure that they are plugged in with a USB Cable or Network connected and add (+) them back in. Do not add your HP Laserjet printer back in at this time.
    Next, please click here to access the steps on how to properly uninstall the Software and Driver Package for your printer. Once the website opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for your Mac OS X 10.10 Operating System. Once the uninstall has completed successfully, please proceed to the next step.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
    Step 3: Check for Apple Updates:
    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Reinstall your Software and Drivers:
    Lastly, please click here to download the appropriate Mac OS X 10.10 Full Feature Software and Driver package for you printer. Once the website opens select the Download button on the top left. Once the Download is complete please follow the onscreen steps to reinstall you printer.
    Once your printer has been successfully reinstalled, please test the HP Scan functions again. For additional scan information, you may want to refer to : Scanning with the Full Feature HP Software in OS X v10.10 Yosemite
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Color LaserJet Pro MFP M177fw don't go to sleep mode

    Hi and sorry for my english In settings of HP Color LaserJet Pro MFP M177fw I tryed 15 and 5 minutes before sleep mode. After 15 or 5 minutes printer going to sleep, but if I'm used printer even only one time, after that he don't sleep ( printer's screen not dim), not after 5 and 15 minutes. Printer is connected through wi-fi, Windows 8.1 x64. Any ideas?)

    Hi Denis88,
    I see by your post that the printer isn't going into sleep mode.
    I can help you with this issue.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
    I would update the printer's firmware if the printer won't go into sleep mode.
    HP Color LaserJet Pro MFP M177fw Drivers.
    Select your operating system, click next, click the link for firmware.
    I have provided some information from the manual for the sleep mode that you can check out.
    COLOR LASERJET PRO MFP.
    EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
    Down mode. Configure which events cause the product to wake.
    Printer Settings Auto-off Configure the product to automatically turn off after a period of
    inactivity. You can adjust the number of minutes after which the product turns off.
    Touchscreen control panel:
    1. From the Home screen on the product control panel, touch the Setup button.
    2. Open the following menus:
     System Setup
     Energy Settings
     Sleep/Auto Off After
    3. Select the time for the Sleep/Auto Off delay.
    NOTE: The default value is 15 Minutes.
    4. The product automatically wakes when it receives jobs or when you touch the screen on the product
    control panel.
    You can change which events cause the product to wake. Open the following menus:
     System Setup
     Energy Settings
     Wake/Auto On Events
    To turn off a wake event, select the event, and then select the No option.
    Hope this helps resolve your issue.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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