HP Color Laserjet CP1215 won't print on local computer

I am using Windows XP.
I have an HP Color LaserJet CP1215 connected to my computer by a USB cable. It has printed many times, but I don't use it often. I turned it on this morning to print an excel spreadsheet in color. I use an HP Laserjet 4100 connected on a regular printer port for most of my printing. Anyway this printer will not print from any program. It will not print a test page. I turned it off and on; restarted my computer; switched out USB cables; downloaded a new driver from HP. I also download the diagnostic tool from HP and when it scans it, it finds it and says it is fine, but it will not print a test page from the diagnostic tool. I have stopped the printer spool and restarted it. I have done absolutely everything I can think of or that I have seen as a solution on HP.com and in my windows printer diagnostic tool.
The weird thing is it prints when connected to another computer. I hauled it to another office and connected it to another computer (Windows 7) and when connected it told me there was a problem with the driver, so I downloaded a driver from HP.com and it worked fine. The REALLY weird thing is I can share it on my computer, go to another office, add it as a network printer and it works. Why would it work as a shared printer, but not work for the computer to which it is physically connected?
When I attempt to print, the document shows up in the printer spool and says "printing." Then after a few minutes, it says "deleting" even though I have not manually deleted it.
Anyone have any ideas? I am fresh out. I hate to think I have to walk to another office in my building to print to a printer that is right beside me. Although it may be a good exercise.

I am currently in the same boat. I love how you posted this legitimate issue 3 years ago and there is still no resolution. It really reflects on the company's character and attitude toward their customers.
Hopefully this will get a response.

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Hi @PaDunc ,
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Please follow in the link below :
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Click on the BLUE KUDOS button on the left to say "Thanks"

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Message Edited by remleys_west on 06-23-2009 10:35 AM

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It was only intended for the Windows operating system only. Sorry about that.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello,
Thanks for the post. I've attached a link below that may assist. Good Luck!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

HP Color Laserjet CP1215 won't print on local computer

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