HP Color Laserjet CP1518ni color alignment problem

Hi,  We bought an Hp Color Laserjet CP1518ni printer about 6 months ago,  It worked fine until recently, when the colors started printing out of alignment.  We tried calibrating and we updated the firmware to the latest one available on HP's website.  This did not help.  We contacted the supplier we bought it from, since it is still under warranty, but they told us to contact HP directly.
What should we do now?

I have the same problem.  Very disappointed in HP

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    I wanted to add one more thing, as I was looking through the Resolving Print Quality Issues page
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    This question was solved.
    View Solution.

    Make sure you update to the latest Firmware.   HP just recently released a newer version which as helped with a more concise callibration with the color plane alignment.   Many folks have reported these issues resolved after running the update.
    The XP update (english) can be found here:
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    Though I work for HP, My posts express MY opinion, and not those of HP.

  • HP Color LaserJet CP1518ni - COLORS NOT ALIGNED

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    Hi ITSwami
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    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
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    This question was solved.
    View Solution.

    Please be aware that this forum is a peer to peer support forum, it is not a direct link to HP support.
    I have a similar issue with a Laserjet cp1525nw, it was mostly corrected by removing and reseating the toner cartridges.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Hello SoonerGirl, and welcome to the HP Forums.
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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I work on behalf of HP
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    This question was solved.
    View Solution.

    Hello again!
    I SOLVED IT !
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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