HP Color LaserJet CP2024 dn not showing Printer Shortcuts

Product Name: HP Color LaserJet CP2025dn.
Operating System: Windows 7 Professional
I recently had a hard disk failure and am reinstalling everything on a new hard disk. In setting up my HP Color LaserJet CP2025 dn the Properties screen is missing the tab for Printer Shortcuts. It has all of the other tabs. If someone could please tell me how to get it back I would be most grateful.
Thank you.

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
Click on New Post.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Can't install printer driver: HP Color LaserJet 2605dn drivers "not currently available from the Software Update server"

I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!

Sean L. wrote:
I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!
The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?
Printer on, and if networked, use a static IP address
Print & Scan
IP
Provide printer static IP address
Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
Add
Configure Driver under Options and Supplies
I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.
Hopefully, you have already sorted this out.

HP Color LaserJet 2600n and HP IP Printing

I was having trouble configuring my HP Color LaserJet 2600n for HP IP Printing. The following steps resovled the problem. Perhaps others may find this useful.
I just purchased an HP Color LaserJet 2600n printer at CompUSA. I was able to successfully connect it to my network and print using Bonjour Printing (from all of my various iMac, iBook, PowerBook and MacBook computers), but was not able to configure it for TCP/IP printing. To solve the problem,
1. I visited the HP website and downloaded new firmware for the printer:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us &prodNameId=446154&prodTypeId=18972&prodSeriesId=446153&swLang=8&taskId=135&swEn vOID=219
There are 3 files there, I downloaded and installed all of them in the following order:
2. HP Color LaserJet 2600n Printer Firmware Update Utility - for some reason, the firmware on my new printer was from 2005 even though HP had posted new firmware as late as Dec 2006.
3. HP color LaserJet 2600n DC controller firmware update utility - a firmware update that addresses a ghost-image issue.
4. HP Color LaserJet 2600n OS X Universal Binary Full Software Solution - an updated set of drivers.
After all firmware and software was successfully updated....
5. I opened /Applications/Utilities/Printer Setup Utility.app and click the "Default Browser" button at the top of the page.
6. Clicked the "More Printers..." button at the bottom of the page.
7. Set the popup at the top of the configuation pane to "HP IP Printing" and clicked the "Manual" button immediately below it.
8. Entered the local network address for my printer (xxx.xxx.xxx.xxx) and clicked the "Connect" button. The rest of the information in the panel was automatically filled in for me.
9. Clicked the "Add" button. The printer was added to the list of available printers in the Printer List, although the name of the printer is set to the ID that is configured in the printer firmware.
10. Select the new printer (NPIA0853X in my case) and click the "Show Info" button in the Printer List toolbar. Move the popup on the dialog to "Name and Location" and enter an new name (e.g., "HP Color LaserJet 2600n").

Download and run this on the XP machine. I suspect a security system update or change, but let's let the utility tell us.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Color LaserJet CP1520nw will not connect to network (time out repeatedly)

My HP LaserJet CP1520nw won't connet to my wireless router upon installation, no many how many times I've been asked to connect it to the computer via a USB printer cable. I uninstalled and reinstalled all software, and each time I try to set it up for wireless connectivity by connecting my computer and the printer via a USB printer cable, it gets to 99% installed on the progress bar and sits there until it times out. I suspect one of the follow but am open to other ideas from those more knowledgeable:
1. Is the printer locked onto some old, initial configuration from a previous wireless network that needs to be purged of addresses, etc. before it can accept the new ones?
2. Could my WPA WPA2 PSK AES encrytion be messing it up? Are the modern firmware and updates designed to accept these ? I never have gotten to a screen where it asks for my encyption key or even a WPS pass phrase. What to do if so?
3. Could Church Lady be correct and that it is Satan preventing the installation? If so, what icons does he use to watch out for and will my Norton anti-virus and malware quarantine him to Hell automatically or does it require manual enforcement?

Hi @Marvalina1968,
Welcome to the HP Forums!
I noticed that your HP Color LaserJet CP1520nw will not connect to network with Windows 7. I am sorry to hear this, but happy to help!
First to answer your questions:
It is possible the printer could be locked to an old configuration and needs to be reset.
I don't think your WPA WPA2 PSK AES encrytion could be messing it up, unless you got some really strange characters in your password.
Your Norton antivirus, could possible be causing the installation to fail.
Please take a look through the following guides:
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
Printer Does Not Maintain Wireless Connection.
If the guides do not resolve the issue, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Disable antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Re-install the software. HP LaserJet Full Feature Software and Driver.
Hope this solves your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My HP Color Laserjet CP 1215 recently started printing crooked.

My Printer at work, HP Color Laserjet CP1215 recently has started printing crooked. I have open all doors to check for anything stuck in the printer that could be causing it to print crooked.
Any suggestions would be greatly appreciated as I am not getting anywhere with what I have found on the website.
Tawnya Slagle

Hi Tawnya,
A couple of items come to mind that we can check:
1) Paper type/specs Make sure you're using recommended paper type for this product.
2) Remove, restack and reload and check paper guides in the tray to ensure the guides are against the paper and if available, restock with some fresh paper.
3) Have you recently experienced a paper jam? Were you able to remove the page intact? If not, there still may be a small piece of paper lodged in the printer causing the skew.
4) If the above steps don't resolve, I might recommend a calibration, steps listed below.
Best of luck!!
Follow these steps to calibrate the product.
Open Toolbox .
Windows XP: Click Start ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Click the Device Settings folder, and then click the Print Quality page.
Under Print Quality , click Calibrate next to Calibrate Now .
Click OK when the 'Your request has been sent to the device ' message appears on the computer. The calibration process begins.
NOTE:Calibration might take 2 to 3 minutes. Do not turn the product off during calibration.
When calibration ends, try printing again.
If the issue is resolved, stop troubleshooting.
If you are still experiencing print quality issues, repeat steps 1 through 5 in this solution. You can recalibrate the printer as many as 3 times.
(Although I am employed by HP, I am speaking for myself and not for HP)
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Color LaserJet CP3505x missing yellow when printing

On of our two Color LaserJet CP3505x does not print yellow. The other 3505x prints CMYK just fine. Maybe the Easter bunny stole all the yellow. Jokes aside, I've tried a brand new toner cartridge (Q7582A) but no sigar. Any suggestions will be appreciated.

There are a couple of reasons that could be happening. It could have something to do with the connection, or perhaps the program you're printing from. Try to go to the link I'm including below and follow the steps there, and hopefully this will help you resolve your issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01608943&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
Although I am an HP employee, I am speaking for myself and not for HP.

HP Color LaserJet Enterprise flow My Multifunction Printer series

I have a new HP Color LaserJet Enterprise flow M880 Multifunction, the delivery paper after the fuser, it is no making the right job and I got a jamming code, I replaced the fuser but still making the same issue.

Hey @Germanimagenet ,
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Color LaserJet Enterprise flow M880 Multifunction Printer series page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
I worked for HP.

HP color laserjet CP2025 will not print. Help.

I have a HP color laserjet CP2025, but it will not print. I installed the driver HP Color LaserJet CP2020 Series PCL 6. I have a Windows Vista Home Premium. There is a message to replace the cyan cartridge, but I assume if the printer has black ink, then it'll print in black and white. Do I need to replace the cyan cartiridge for it to print? What other options can I try to troubleshoot?
Thank you.

@kesler
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

HP Color Laserjet 2550n has no more printing on both sides

In 2005, I bought an HP Color Laserjet 2550n to go with my laptop. I had no printer problems. I loved the feature where I could print a document on both sides of the paper. The option would show up on the properties menu on the print document dialog window.
Over the past summer, I lost my laptop to a crash and had to get a new laptop using Windows Vista OS. I hooked up the printer using the USB port and all seemed good until I tried to print on both sides. In the properties menu of the printing dialog box, the option has disappeared completely! I tried updating the drivers - didn't fix it. I tried reinstalling the software that came with the printer, but Windows Vista OS wouldn't accept it. Help! I don't know what else to do. I appreciate any help.
I have also tried Bob_Headrick's advice on Vista Duplex Printing Troubleshooting Guide for "No option for two-sided printing." The option appeared in the properties menu, but the printer still did not print properly.
Musicredsubaru
Message Edited by musicredsubaru on 10-12-2009 08:18 PM

Sorry guys................I answered my own question.
I went into the HP P2015 user guide & found the answer. on page 32.
I went into printer properties, device settings, noticed that duplex unit for printing on both sides was showing as "not installed". I changed this to "installed", and it worked.

Hp Color Laserjet pro M177fw won't print double sided anymore

Hello. I have a Hp Color Laserjet pro M177fw until about three weeks ago it would print double sided no problems. I have used this printer on my pc and now my mac with no problems previously. I am running a Macbook Pro (less then six months old) which is running 10.10.1 (Yosemite). I attend college and I know at the end of last quarter during finals week (Dec. 15th) I still had the ability to do 2 sided printing. Sometime between then and the new quarter starting last monday I lost the ability to do 2 sided printing. After scouring the internet I have tried everything they suggest:
Uninstalling printer and reinstalling
resetting the printer setting on the mac and then reinstalling printer
resetting the printer settings on mac, rebooting and then reinstalling printer
installing older drivers( hp automatically installs newest drivers even if you use an older driver file)
resetting physical printer to factory default and reconnecting to wireless network.
repairing the disk permissions
The only new software I have installed on the computer in the last three weeks is Adobe Creative Cloud and the printing problem preexisted that installation.

Hi @Arboria9 ,
I see that you are experiencing issues printing two-sided from Yosemite. I would like to help you resolve this issue.
You have pretty much have done all the steps that I would have provided.
Are you still able to print two-sided from the Windows computer?
Are you missing the option to select two-sided printing in the print driver?
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Officejet 6500)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
How was the printer name listed?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet CP1217 is not detected by PC

Hi
I have a HP Color LaserJet CP1217 which I am trying to connect by USB to a new computer running Windows 8.
When I first plugged the printer in the drivers were automatically detected and downloaded, and the printer was working.
I then moved the printer to a different PC for another printing job. Also worked fine.
When I brought the printer back to the new computer, the printing jobs were just getting stuck in the queue with an undescriptive error message.
I tried various combinations of restarting the PC, uninstalling drivers, re-installing drivers, updating drivers, turning printer on and off, using the HP print and scan doctor.
Using the HP print and scan doctor I am getting a message that the printer is not connected - though the USB cable is plugged in. I have tried different USB ports and a different USB wire but still the pc will not detect the printer.
These same cables work fine when I try the printer with another computer so it is obviously some other issue.
As the printer is more than five years old HP will not help over the phone. They recommend we buy a new one. But this one was working a few days ago!
Help please.

Hi
Yes other USB devices work (USB drive,keyboard etc).
Initially there was an error in the printing dialogue box but just said "error" with no other details.
Since un-installing drivers and re-installing, no printer is detected, only the printer driver. The printer is on and plugged in. When I go to devices and printers and run 'add printer' command it does a search and comes up with nothing.
Running windows 8.1, 64 bit.

Printing photos with Color Laserjet CM1312. Need proper printing software.

I'm trying to print photos from my Color Laserjet CM1312 multi-function printer.
I used to have a Photosmart inkjet, and tried to use the photo-printing softthat came with that printer, as I really like it. But that must have been designed just for ink-jet printers because the printouts end up way too heavy on ink density, to the point that some of the ink is actually scraped off during the printing.
What software should I be using for the color laserjet?
I don't need editing tools as I have Photoshop ... just printing tools.

OK here am I again.
as mentioned before I created an bogus printer with:
lpadmin -p test -v file:/dev/null
verified the presence of the printer;
lpstat -p
$ lpstat -p
printer Color_LaserJet_cp1515n disabled since Fri 01 Feb 2013 02:55:59 PM BRST -
reason unknown
printer hp930c is idle. enabled since Thu 31 Jan 2013 11:30:21 PM BRST
printer test is idle. enabled since Fri 01 Feb 2013 02:54:57 PM BRST
At first "test" printer was disabled for an uknown reason.
tried to use lpadmin -p test to enable the printer as described on the previusly mentioned web site, but couldn't get to enable printer "test". After reading alittle more on the internet I found the command cupsenable <printer> and indeed it changed the printer status.
tried to print;
echo test | lp -d test
result:
$ echo test | lp -d test
lp: Destination "test" is not accepting jobs.
I tried to change the condition of the Color laser printer but did not made any difference with the cups command.
Conclusion: how can I modify this status to make the printer accept jobs?

Laserjet x64 mfp not fully printing

our printer is not printing a full page it has marks from the ink on the edge. There is about 3 inches it is not printing. We have tried everything we know of. we have a laserjet 400 MFP M425 PCL 6
Thank you,
Dawn

Hello pbnair.
Welcome to the HP Forums! I understand your Laserjet 100 Color MFP is stating "Not Connected".
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection, as this could resolve your issue.
Please inform me your troubleshooting steps.
Looking forward to hear from you.
I worked on behalf of HP.

Color LaserJet 2500, blue spots on print

My Color LaserJet 2500 is putting random blue spots on the pages. Looks like water drops on an inkjet printout.
I've printed the cleaning page and run it through, didn't make a difference. What's making the spots?
Here's how to do the cleaning since the Toolbox software doesn't work with Internet Explorer 8 or higher.
The original CD-ROM for the HP Color Laserjet 2500 contains "toolbox" software for checking the status of the printer, doing some basic diagnostics, updating the firmware, and running the printer's self cleaning process. (It stopped the horizontal streaking on mine!)
Problem is, the only way to get that Toolbox and status software is off an original HP CD-ROM. Only some updates for it can be downloaded from HP.
Also on the CD-ROM, uncompressed and ready to use, are the PRN files the Toolbox uses for calibration, cleaning and diagnostics, plus a couple of demo pages for wasting toner.
It's easy to use those to run the cleaning without having the Toolbox.
If the printer is connected by parallel port, enter this command from a command prompt. If your printer is on a different port number, change that part.
copy cleaning_page.prn /B LPT1
Remove all paper from the printer then place the printed page face down in tray 1 with the arrow pointed toward the printer.
Now enter this command.
copy clean_mode_page.prn /B LPT1
If the printer is connected to a USB port or a LAN, you must first share the printer from the computer you'll send the cleaning commands from. If you don't share the printer, the commands will return a network path not found error.
Open a command prompt and enter this. (Change HPColorL to your printer's share name.)
copy cleaning_page.prn /B \\127.0.0.1\HPColorL
Remove all paper from the printer then place the printed page face down in tray 1 with the arrow pointed toward the printer.
Now enter this. (Change HPColorL to your printer's share name.)
copy clean_mode_page.prn /B \\127.0.0.1\HPColorL

Hello Galane,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Color LaserJet 1600 does not work

Hi, I purchased a HP Color LaserJet 1600, it is said/written that the printer will work for Windows and Mac. Am running the MacBookAir with Leopard, it doesn't work, even the CD to install the driver my hard drive doesn't accept, I also can't download a driver from the net, does anybody know what to do? Thx in advance, MariaT.

Here's a link to the UK support site, I think you can get live help from here - but according to the HP website, the printer you just bought is an old model that has been discontinued, and I can't see any Mac drivers for it either.....
But it's puzzling that your computer won't read the CD....a quick browse through other HP Laserjet discussions in these forums gives me the impression that HP gives no support to Mac users and that other people have been having trouble with other HP models.
Maybe you've been swindled. Maybe you should demand a refund.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc =uk&prodTypeId=18972&prodSeriesId=1140734&taskId=110
By the way, other people have just started having HP printer problems a few topics further down the list. Maybe you should discuss with them here:
http://discussions.apple.com/thread.jspa?threadID=1835949&tstart=15

HP Color LaserJet CP2024 dn not showing Printer Shortcuts

Similar Messages

Maybe you are looking for