HP Color Laserjet CP2025 printing with a 'shadow' effect

Hi All
My printer is printing some documents with a pink 'shadow' type effect on font (various different ones) and even an image I have inserted.
If I print a test page I don't get this, yet documents I have saved as a template and have been using since I got the printer have always been ok up until today.
My printer is only approx 4mths old.  Toner levels are ok (half or over).  I have turned off, re-calibrated, & also re-calibrated the colours but still a problem.
Any ideas?
I should add if I send the document/s to a different printer (an Officejet) I don't get this problem, but I prefer to print these on the Laserjet due to quality

Thanks Steve
I've had a look at the Manual and it refers me to using the HP ToolboxFX - this I don't have on my computer.
I am running WIndows 7 and the cd that came with the printer wouldn't install.
I am trying to find this HP ToolboxFX on HP's ite but no luck and as for trying to contact them, I have to jump so many hoops only to find they don't have my model on their list before you can send them an email grrrr
Anybody able to send me a link for this HPToolboxFX?  I presume it should be available??

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