HP Color LaserJet CP2025 Will Not Print in Color

I switched to black print only when I ran out of the color yellow. At $124.00 a pop at any outlet it was more than I could afford. After six months I had enough money to buy the cartridage but now the printer won't print color. The test page prints in color but nothing sent from my HP computer prints in color. What do I need to do? The options for "devices," printer are so sparse I don't know what to do. What a crappy deal for the consumer.

USB-Parallel converters can be problematic. The models listed in posts flagged here have been verified by users to work with 64 bit Windows 7.
Bob Headrick, HP Expert
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HP color laserjet CP2025 will not print. Help.

I have a HP color laserjet CP2025, but it will not print. I installed the driver HP Color LaserJet CP2020 Series PCL 6. I have a Windows Vista Home Premium. There is a message to replace the cyan cartridge, but I assume if the printer has black ink, then it'll print in black and white. Do I need to replace the cyan cartiridge for it to print? What other options can I try to troubleshoot?
Thank you.

@kesler
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Omar
I Work for HP

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

HP Color LaserJet CP1520nw will not connect to network (time out repeatedly)

My HP LaserJet CP1520nw won't connet to my wireless router upon installation, no many how many times I've been asked to connect it to the computer via a USB printer cable. I uninstalled and reinstalled all software, and each time I try to set it up for wireless connectivity by connecting my computer and the printer via a USB printer cable, it gets to 99% installed on the progress bar and sits there until it times out. I suspect one of the follow but am open to other ideas from those more knowledgeable:
1. Is the printer locked onto some old, initial configuration from a previous wireless network that needs to be purged of addresses, etc. before it can accept the new ones?
2. Could my WPA WPA2 PSK AES encrytion be messing it up? Are the modern firmware and updates designed to accept these ? I never have gotten to a screen where it asks for my encyption key or even a WPS pass phrase. What to do if so?
3. Could Church Lady be correct and that it is Satan preventing the installation? If so, what icons does he use to watch out for and will my Norton anti-virus and malware quarantine him to Hell automatically or does it require manual enforcement?

Hi @Marvalina1968,
Welcome to the HP Forums!
I noticed that your HP Color LaserJet CP1520nw will not connect to network with Windows 7. I am sorry to hear this, but happy to help!
First to answer your questions:
It is possible the printer could be locked to an old configuration and needs to be reset.
I don't think your WPA WPA2 PSK AES encrytion could be messing it up, unless you got some really strange characters in your password.
Your Norton antivirus, could possible be causing the installation to fail.
Please take a look through the following guides:
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
Printer Does Not Maintain Wireless Connection.
If the guides do not resolve the issue, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Disable antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Re-install the software. HP LaserJet Full Feature Software and Driver.
Hope this solves your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
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Have a wireless printer and will not print in color, prints black

My wireless printer will not print in color, prints in black & white

Have you contacted the manufacturers support?
Clinton

OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
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My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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My HP B210e will not print in color.

My HP B210e will not print in color. It does not copy in color either. I have added all new cartridges and the levels read good. Any help with this will be much appreciated.

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
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MY printer will not print in color

My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
Can you please help !
Regards,
Aido2014

Hi there @Aido2014 ,
Welcome to the Community!
I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
I would suggest trying these steps to hopefully get the color printing again: Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
If everything appears to work fine from that guide, and you still cannot print in color, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Please keep me posted with your results and I will help out some more if needed!
Have an awesome Friday!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

TS3147 My HP printers will not print in color.

My MacBook will not print in color either with my old HP 6122 or my HPEnvy 120. Any solutions?

Hey Sarah24,
Thank you for the information. From this it sounds as though the issue is with the preference files for the printer are taking over. There are some long steps that need to be taken.
To start off, you will need to reset the printing system of the Mac. Now if you have more than one printer, you can skip this step. If you only have the one printer, I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh.
After this you will need to uninstall the software. Again if you have more than one HP printer installed, please just go with the normal uninstall. If you only have the one HP printer, to do a full uninstall of the software, please follow the steps below.
1. Open the HP folder in the Application folder
2. Open up the HP uninstaller
3. On the page that has you click the uninstall button. Hold Control, Option, and Command, then click uninstall. NOTE: if you have more than one HP printer just click uninstall, without holding down the three keys.
4. Follow through the rest of the uninstall
The next step needs to be done either way. This step is the verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. After the repair of the permissions has been completed, please restart the Mac.
Once the restart has completed, you will need to reinstall the software. I have included the link to 'HP ENVY 120 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1emTqaj. Please make sure that you either choose recommended install, or all the extra features, such as scanning.
Now once you have the software successfully installed, please click on the Apple Icon, and then on Software Update. Please install all updates that are available to you.
Please let me know the outcome of the troubleshooting.
Thank you.

Laserjet cm1312 will not print green

laserjet cm1312 will not print green, all ink cartridges are full, green comes out yellow

Hello @dour,
Welcome to the HP Forums!
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

HP Color Laserjet 2605dn - won't print in color

I have an HP Color Laserjet 2605dn printer and recently purchased a new computer with Windows 7. Our IT dept. installed an updated driver (HP Universal Printing PCCCCL 6) but now my printer will not print in color nor can I find a setting where I can adjust it.
I also cannot duplex but found helpful post that I will use to try and correct that issue. If you can help me I would appreciate it. IT seems to busy to help and my work involves a fair amount of graphics so I need my color.
Thank you!!!

This post may be old but someone might use it later. Right click on the printer and go to properties. On the General tab go to printing preferences. (Windows 7- double click printer, click Adjust print options.) Advanced tab - expand Graphic, under Image Color Management change: ICM method to ICM handled by printer or host system. Apply and close out the windows. Run a test print to make sure it works.

HP Laserjet 4100 will not print in Snow Leopard

Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
Any suggestions?
Chuck Stewart
< Edited by Host >

Well, another week has gone by without a solution.
Again, here is the problem:
I have a 24" iMac connected to a USB hub and an AT&T 2-Wire DSL/ethernet hub. When I upgraded to Snow Leopard 10.6.1 and now the update 10.6.2, the two printers on the USB hub work fine but the HP Laserjet 4100dtn does not print. This old printer has only ethernet or serial ports. I've downloaded and installed the HP driver updates from Apple and HP to no avail. According to HP, I must add the 4100 manually using its IP. I've followed the instructions while adding a printer to select IP- HP Jetdirect - Socket. The address of the printer is 10.0.1.100. When I type this in, the window says that this is a valid and complete address. It searches and then says the "Print Using:" is a Generic PostScript Printer. The driver for this printer, I believe, should be "HP LaserJet 4100 Series v.3010.107" Regardless, when I click Add the window "Determining Installable Options" shows "Status: Connecting to printer..." It never establishes a connection.
The 2-Wire DSL/Ethernet Hub/Modem, has an IP of 192.1687.1.66, Submask 255.255.255.0 and Router (DNS) 192.168.1.254.
If I plug the ethernet cable directly from the printer to the iMac, the supply level shows correctly but will not print. If I plug the ethernet cable from the printer to the 2-Wire and then to the iMac, it neither shows supply level nor prints.
Any suggestion as to how to fix this problem? (I've been on the phone with 3 different Apple respresentatives and 1 HP representative with no success.)

LaserJet 5000 will not print more than one copy at a time.

We have recently moved our office. A LaserJet 5000 which is used as an office printer is shared through one of the computers on the network in the exact same way it was more we moved. But since the move it will not print multiple copies of the same document no matter how many copies the software tells the printer to print it will only print one copy then it stops. Before the moved it worked fine. If the software program such as Word told it to print 100 copies it printed 100 copies now one is the limit. So if you want to printmore than one you have to hit print that many times. It has 172 MB RAM. Does anyone have any ideas of what might have happened????

I have the same issue with a photosmart 2410xi. Did you ever get yours figured out?

HP Color LaserJet CP2025 Will Not Print in Color

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