Hp color laserjet cp5225n and the magenta cartridge

The HP Color laserjet CP5225dn was purchased in May of 2011 serial number is CNBCC2H2FW model CE712A.  The magenta cartridge still has 90% of life left only 1375 pages have been printed and when you print something in color you get a pink line at the bottom of the page, the line goes halfway across the page.  Please advise on how we can get this cartridge replaced at no charge.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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