HP Color LaserJet MFP M476dn - Impossibly slow ethernet

Win7 - 64 bit on typical small office network setup (Comcast internet, Linksys Router, half computers on wifi, half wired).
Upgraded from terrible old Brother multi-function printer.
We print some files from remote desktop (using redirected printers.. as in, the remote desktop session has the ability to print through our computers to our local printer).
Sometimes the files are large (10-20mb).. and the Brother printer sends it right over in about 1 second.
New HP Color LaserJet MFP M476dn goes as slow as you can imagine.. I can sit a watch the printing dialog box and watch it 256kb........512kb........768kb.......... out of 15mb.
I have tried a bunch of combinations of different drivers (PCL5 etc), link speeds on the printer, RAW processor, Port types, and so on, but can't find the right combination..
I should mention that we are using the exact same ethernet cord as the old Brother printer. Also, the HP is set to a Static IP.
Please help!
Thanks,
Eric

I had this exact problem. I've had the printer for about a month and it was very fast at first. I really like the printer, especially the duplex ability. Over the past week or so it became excruciatingly slow. I just finished downloading the new firmware and drivers but before installing them something made me check the Ethernet cable which is plugged into my Airport Extreme 802.11n Gigabit router. It was loose and partially pulled out so I plugged it back in all the way and the printer went back to printing the way it is supposed to.
You might want to give this a try. Perhaps try another Ethernet cable or direct connection via USB if that doesn't work.
Frank

Similar Messages

  • HP Color LaserJet MFP M570dw and HP Web Services

    Hi,
    I have a HP Color LaserJet MFP M570dw printer and have tried to enable the HP Web Services, but without success.
    My printer is configured on a fixed ip-address, with a default gateway and of course with static DNS servers (8.8.8.8 and 8.8.4.4).
    Every time when I try to enable the Web Services feature I get the error message "Connection error. Check your internet connection.".
    My internet connection is working fine and the printer is able to communicate thru the firewall fine too. When I do some tracing I see the printer communicating to the public ip-address "23.21.172.122" but there is no response comming back. So I assume the problem is external and not related to my internal configuration. I have tested this with a fully opened firewall (allowing all communications from my LAN to the Internet) with exactly the same results. There is no answer comming back from the ip "23.21.172.122".
    Also I can't find the HP Color LaserJet MFP M570dw printer in the supported HP ePrint printerlist.
    The 400-series is supported, the 500-serie is not mentioned.
    But since the webinterface of my HP Color LaserJet MFP M570dw printer is giving me the HP Web Services configuration page, I asumed this type would be supported too...
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    Is there anyone who got the HP Web Services working on a HP Color LaserJet MFP M570dw printer?
    Kind regards,
    Rene. 
    This question was solved.
    View Solution.

    Hi Rene,
    Have you tried updating its firmware version?
    The latest firmware should improve the web services connectivity and may help resolving such an issue:
    http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/psi/swdDetails/?sp4ts.oid=5210913&sp​...
    Also be sure to follow its steps which may help resolving a connection issue:
    • Improvements made for connecting to HP Web Services.
    NOTE: After updating from firmware datecode 20121002 to firmware datecode 20121019, if a connection to HP's Web Services cannot be established a Security Reset should be performed. Use the following steps to perform a Security Reset.
    1. At the printer's touch screen control panel press the wrench & gear icon (Setup menu) at the top of the touch screen.
    2. Using the scroll arrows on the right side, scroll until Network Setup appears then press Network Setup.
    3. In the Network Setup menu select Security
    4. Using the scroll arrows on the right side, scroll until Reset All Security appears and then press Reset All Security. Allow the reset to complete before attempting to connect to HP's Web Services.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Hp color laserjet mfp 177fw digital fax setup

    Dear Folks,
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  • My HP Color LaserJet 2605dn has become slow - Used to be fast

    I know a lot of people have complained about slow printing with the 2605dn.
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  • Color LaserJet MFP M476nw Fax Test failed

    I bought a new LaserJet M476nw, but my fax test fails everytime through the laserjet setup and HP utilities software.  The Laserjet is connected on a network and using Vista.  
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    This question was solved.
    View Solution.

    Actually this problem is now solved.  
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  • Hp color laserjet MFP M476dw

    Hi,
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    The heat from your M476 combined with the natural humidity of the laser toner fusing process is sealing your envelopes.  You probally need to find a way to reduce the amount of heat that is being used when printing envelopes.  Normally there are two places to look for configuring the heat.  The first is the pritnt driver itself, which you can switch around with UPDs and different printer languages in hopes that one works better than another.  The other is a print driver configuration for the paper type you are printing from.  For example if you are selecting the Envelope #10 paper size or some custom size.  Each paper type contains commands that the printer uses to heat up and cool down the fuser so that the toner gets properly bonded to the paper. 

  • Scanning to HP Color LaserJet MFP M476nw

    I just installed the software for the MFP476nw. When I scan an 8.5 by 11 page, it scans it onto a larger size which must be cropped before saving as a pdf. This creates a lot of work for a large document when you have to crop each page before saving. What is the best way to scan 8.5 by 11 page to the same paper size in pdf using the MFP475nw?
    This question was solved.
    View Solution.

    Sure, on Mac you may use the HP Scan software, located under Applications > Hewlett-Packard.
    Once clicking on New Scan you may have to click the Show Details button and change the Scan Size to US Letter.
    Another altervative is to scan using the OS tools such as Apple Preview, Image Capture or the Printers & Scanners screen.
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    You may find a detailed instructions for those in the fofllowing link:
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    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Reset Password - HP Color LaserJet MFP M277dw

    I forgot the printer password and cannot find out how to reset to factory settings (or the password itself) without entering it. How can i reset the password? (To be more precise the password I set is not accepted afterwards but probably I misspelled it twice ... (length 20, lowercase characters and numbers)

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  • How do I get MFP M476dn to scan from the document feeder from the computer?

    How do I get my HP Color LaserJet MFP M476dn to scan from the document feeder when initiated from the computer? The printer will scan from the document feeder if it is initiated from the small screen on the printer, however when I try to initiate from the computer it scans a blank page. The printer acknoledges that the document feeder is loaded.

    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Cannot print to Color Laserjet Pro MFP M177fw

    I have a HP Color Laserjet MFP M177fw hard wired to my router. I can print from internet explorer, chrome and other applications such as Office and Notepad, etc. I cannot print from Adobe Acrobat Pro XI. I can get to the print dialogue page and hit print but nothing comes out and I can't see any jobs stuck in the print queue. 
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  • HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

    We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF. 
    Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
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    There is a similar issue when scanning from the ADF.  Again, scanning from the flatbed works fine.
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    Here's the full device settings info:
    Device Configuration
    [Shop for Supplies][Support]
    Product Information
    Product Name:
    HP Color LaserJet MFP M476dw
    Formatter Number:
    YF10C9X
    Serial Number:
    CNB7G2H6T9
    Service ID:
    24113
    Firmware Datecode:
    20131122
    Disable Fax:
    No
    Telecom Version:
    05-031-001
    Location:
    UK
    ADF Installed:
    Yes
    Max Monochrome Print Quality:
    600x8
    Max Color Print Quality:
    ImageREt 3600
    Controller Number:
    72
    Duplexer Version:
    0
    Device Description:
    HP Color LaserJet MFP M476dw
    Language:
    English
    Default Settings:
    Self-managed
    Asset Number:
    Your Company Name:
    Contact Person:
    Device Location:
    Geo Location:
    Product Security:
    Off
    Wired HW Address:
    fc:15:b4:78:28:46
    Wireless HW Address:
    54:35:30:2f:d7:fc
    Network In Use:
    Wired
    Host Name:
    NPI782846
    IPv4 Address:
    192.168.9.18
    IPv6 Address:
    FE80::FE15:B4FF:FE78:2846
    Total Memory:
    256 MBytes
    Available Memory:
    117.7 MBytes
    Installed Personalities and Options
    PCL6
    (20040201)
    AirPrint
    PCL
    (20040201)
    PDF
    (20040201)
    PS
    (20040201)
    USB Flash Drive:
    Empty
    Impressions
    Total Impressions:
    10684
    Monochrome Impressions:
    4799
    Color Impressions:
    5885
    Total Equivalent Impressions (A4/Letter):
    10684.0
    Monochrome Equivalent Impressions (A4/Letter):
    4799.0
    Color Equivalent Impressions (A4/Letter):
    5885.0
    Duplex Sheets:
    1223
    Jam Events:
    0
    Mispick Events:
    4
    Photo Color Impressions:
    0
    Photo Monochrome Impressions:
    0
    USB Flash Drive Insertions:
    0
    Images Scanned to USB Flash Drive:
    0
    Copy Flatbed Images Scanned:
    373
    Copy ADF Images Scanned:
    409
    Copy Monochrome Impressions:
    1122
    Copy Color Impressions:
    102
    ADF Images Scanned to Host:
    0
    Flatbed Images Scanned to Host:
    0
    Images Scanned to E-mail:
    0
    Images Scanned to Network Folder:
    0
    Fax ADF Images Scanned:
    23
    Fax Flatbed Images Scanned:
    1
    Fax Impressions:
    18
    Images Sent from PC:
    0
    ADF Images Scanned:
    1149
    Flatbed Images Scanned:
    779
    Scanner Jam Events:
    8
    Paper Settings
    Default Paper Size:
    A4
    Default Paper Type:
    Plain
    Tray 1 Size:
    A4
    Tray 1 Type:
    Letterhead
    Tray 2 Size:
    A4
    Tray 2 Type:
    Plain
    Paper Out Action:
    Wait Forever
    Manual Feed:
    Off
    Duplex:
    Off
    Bind:
    Long Edge
    Print
    Auto Continue:
    Off
    Number of Copies:
    1
    Courier Font:
    Regular
    Orientation:
    Portrait
    Monochrome RET:
    On
    Wide A4:
    No
    Monochrome Resolution:
    600
    Monochrome Bits per Pixel:
    8
    Color Resolution:
    600
    Color Bits per Pixel:
    32
    IO Timeout:
    120 Seconds
    Jam Recovery:
    Auto
    Personality:
    Auto
    Print PS Errors:
    Off
    USB Flash Drive
    Print Documents:
    Number of Copies:
    1
    Paper Size:
    A4
    Paper Type:
    Plain
    Fit to Page:
    On
    Collation:
    Off
    Output Color:
    Color
    Print Photos:
    Image Size:
    10 x 15 cm
    Paper Size:
    A4
    Paper Type:
    Plain
    Lighter/Darker:
    <-----*----->
    Number of Copies:
    1
    Output Color:
    Color
    Scan Settings:
    Scan Resolution:
    150
    Scan File Type:
    PDF
    Scan Paper Size:
    A4
    Flatbed Scanner:
    Single Page
    Document Feeder:
    1-Sided
    File Name Prefix:
    scan
    Output Color:
    Color
    Copy
    Optimize:
    Auto Select
    Lighter/Darker:
    <-----*----->
    Paper Size:
    A4
    Paper Type:
    Plain
    Collation:
    On
    Number of Copies:
    1
    Reduce/Enlarge:
    Original=100%
    Draft Mode:
    Off
    Tray Select:
    Auto Select
    Two-Sided:
    1-Sided to 1-Sided
    Multi-Page Copy:
    Off
    Fax
    Your Company Name:
    HP Fax
    Answer Mode:
    Automatic
    Rings to Answer:
    2
    Distinctive Ring:
    All Rings
    Dial Prefix:
    Off
    Fax Resolution:
    Fine
    Lighter/Darker:
    <-----*----->
    Fit to Page:
    On
    Glass Size:
    A4
    Dialing Mode:
    Tone
    Redial if Busy:
    On
    Redial if No Answer:
    Off
    Redial if Comm. Error:
    On
    Detect Dial Tone:
    Off
    Billing Codes:
    Off
    Extension Phone:
    On
    Stamp Faxes:
    Off
    Private Receive:
    Off
    Confirm Fax Number:
    Off
    Allow Fax Reprint:
    Yes
    Print Duplex:
    Off
    Fax/Tel Ring Time:
    20
    Fax Speed:
    Fast (V.34)
    Error Correction:
    On
    Forward Fax:
    Off
    Block Junk Faxes:
    Off
    Phone Line Volume:
    Medium
    Alarm Volume:
    Medium
    Ring Volume:
    Medium
    Key-Press Volume:
    Medium
    Fax Confirmation:
    Never
    Fax Error Report:
    Never
    Include First Page:
    On
    Auto Log Print:
    On
    Print T.30 Trace:
    Never
    Paper Types
    Plain:
    Normal
    HP Matte 90g:
    Normal2
    HP Matte 105g:
    Heavy
    HP Matte 120g:
    Card stock
    HP Matte 150g:
    Extra Heavy
    HP Matte 200g:
    Extra Heavy
    HP Glossy 120g:
    Glossy
    HP Glossy 150g:
    Glossy
    HP Tri Glossy 150g:
    Glossy
    HP Glossy 200g:
    Heavy Glossy
    Light 60-74g:
    Light
    HP EcoSMART Lite:
    Extra Light
    Intermediate:
    Normal2
    Mid-Weight 96-110g:
    Heavy
    Heavy 111-130g:
    Card stock
    Extra Heavy 131-175g:
    Extra Heavy
    Hvy Glossy 111-130g:
    Light Glossy
    X-Hvy Glossy 131-175g:
    Glossy
    Card Glossy 176-220g:
    Heavy Glossy
    Color Transparency:
    Transparency
    Labels:
    Label
    Letterhead:
    Normal
    Envelope:
    Envelope
    Heavy Envelope:
    Heavy Envelope
    Preprinted:
    Normal
    Prepunched:
    Normal
    Colored:
    Normal
    Bond:
    Heavy
    Recycled:
    Normal
    Rough:
    Heavy
    Heavy Rough:
    Heavy
    HP Tough Paper:
    Tough Paper
    Opaque Film:
    Tough Paper
    Energy Settings
    Sleep/Auto Off After:
    30 Minutes
    Wake on These Events
    USB Job
    Yes
    LAN Job
    Yes
    Wireless Job
    Yes
    Control Panel
    Yes
    Fax Ring
    Yes
    Shut Down After:
    Never
    LaserJet Updates Settings
    Check Automatically
    Yes
    Prompt Before Install
    Yes
    Allow Downgrade
    Yes
    Allow Updates
    Yes
    Miscellaneous
    Extended print modes modified:
    No
    Very Low Setting (Black Cartridge):
    Prompt
    Very Low Setting (Color Cartridges):
    Prompt
    Low Threshold (Black Cartridge):
    5%
    Low Threshold (Cyan Cartridge):
    3%
    Low Threshold (Magenta Cartridge):
    3%
    Low Threshold (Yellow Cartridge):
    3%
    Store Usage Data&colon;
    On Supplies
    USB Connection:
    No
    Font Source:
    I (Internal)
    Font Number:
    23
    Font Pitch:
    10.00
    Font Point Size:
    12.00
    Symbol Set:
    PC-8
    Form Length:
    64 Lines
    Append CR to LF:
    No

    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    I hope this helps!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Color LaserJet Pro MFP M177fw Scanning

    I bought and jsut setup an HP Color LaserJet Pro MFP M177fw.  
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    It doesn't scan?! 
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    ***  Start copied text from online website on HP printer ***
    This affordable HP Color LaserJet Pro MFP brings vibrant color printing
    in-house, and boosts productivity with Ethernet connectivity. Enable easy
    printing at work, home, or on the go with mobile printing features.1
    Print speed:4
    Black: Up to 17 ppm; Color: Up to 4 ppm
    Scan resolution: Up to 1200 x 1200 dpi (hardware); Up to 1200 x 1200 dpi
    (optical)
    Copy resolution: Black (text): Up to 300 x 300 dpi; Black (graphics): Up to
    400 x 600 dpi; Color (text and graphics): Up to 300 x 300 dpi
    Display: 3.0" LCD (color graphics)
    Standard connectivity: Hi-Speed USB 2.0 port; built-in Fast Ethernet
    10/100Base-TX network port; Wireless 802.11b/g/n
    Duty cycle:5
    Up to 20,000 pages

  • HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

    My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon.  It has only printed the test page, and will not print otherwise.  I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change.   None of the other icons outside the screen work either (home, help, etc.)  about all i can do is turn it off and on.  Also,  I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

    Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
    I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
    In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
    Thank You.

  • HP Laserjet M1132 MFP is too slow over the network!

    Hi,
    My HP Laserjet M1132 MFP is too slow over the network!
    I have connect the printer to a windows XP 32bit SP3 using UBS port. The printer works fine on the local computer but when sharing it over the network it works too slow, for example with print test page it takes about 45 seconds to print and for other documents it takes much longer time.
    I have installed the latest driver form HP website and upgrade the firmware it the latest version.
    It happens on other Windows XP machines as well.
    I connected the printer to my laptop (Windows 7 64bit) and it works fine (No delays over the network) and it seems that this problem have some relations with the windows XP Driver.
    I have used local port trick on remote machines (instead of regular method) like this:
    ''add a local printer;
    'new port'
    'localport'
    \\XPcomputer\HPPrinterName as port name
    but still nothing!
    There is nothing wrong with the network, we use to use a Samsung printer on the same machines over the network with no problem.
    I Really appreciate your HELP!
    This question was solved.
    View Solution.

    BEHZAD_T, how is the printer connected to the network (wireless or Ethernet)? If it is slow wirelessly, I would suggest trying to connect the printer to your router with the Ethernet cord and install it to the networked computer that way.
    Another question is, relatively speaking, how close to your router are the Samsung printer and the HP printer? Depending on the distance (and what stands between the devices) there can be a lag between sending a print job and it being received by the printer.
    Let me know!

  • New HP color laserjet pro mfp supply low

    I just setup a new HP color laserjet pro mfp and it says the cartridge supply is low and won't print. 

    Hi @PamJones1 ,
    I see that you are getting a "Low Supply", error message. I would like to help you out.
    Make sure all the packing material is removed from the toner and inside the printer.
    What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
    How is the printer connected? (USB/Ethernet/Wireless)
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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