HP Compaq Presario notebook
I bought an HP Compaq laptop yesterday. The wireless and sound did not work. I tried to get support from the helpline but they "do not support" pcs. They will not honour the 12 month manufacturers guarantee and will not provide any form of helpful advice at all. Instead they referred me to PC World. I did not buy my laptop from there and of course they did not want to know. I could not restore the laptop as when I tried to use the back-up I got the message "you must be an administrator".
I asked if someone at HP Compaq could send me some back-up disks and was told it would cost me £79.95. What a profit! Wish I had thought of that. Sell a faulty product and then market the solution for an extortionate price.
I am now stuck with a peice of crap HP called a laptop and no one will help me unless I pay £79.95 with no guarantees that this will solve the problem. The store where i bought this peice of rubbish keep referring me to Compaq. The lady on the "helpline" is very rude and unhelpful. Her name is Rosario. She seems to be the only person there and has a poor command of English.
Take my advice don't buy HP Compaq.
Sujith_Sujith wrote:
Product Name: Product name: Presario CQ56 Notebook PC
Product Number: Product number: XG809UA#ABA
OS: Windows 7 Ultimate 32-bit Service Pack 1
...The system has detected the storage of the battery stated below to be very low. For optimal performance, this battery need to be replaced.
Hi,
The message is clear but before that, please try:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
Good luck.
BH
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Thanks and waiting to hearing from you.First try claibrating the battery, use the safe mode method on this page
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This question was solved.
View Solution.Hi:
Please see the service manual at the link below.
http://h10032.www1.hp.com/ctg/Manual/c01154809.pdf
See chapter 1, page 3.
Because your model has the AMD processor, you can install 2 x 2 GB of PC2-6400 memory (4 GB).
The manual says PC2-5300, but I know for a fact that the chipset can run the memory at 800 MHz, so you may as well bump up the speed of the memory too.
And even if it doesn't, the PC2-6400 memory would just downclock to 667 MHz, so you have everything to gain and nothing to lose.
I have the same chipset in my dv6810us and I swapped out the memory to 2 x 2 GB of PC2-6400 and mine runs at 800 MHz. I have the Turion TL-60 processor.
Cheapest place to buy memory, IMO and here are my recommedations FWIW.
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231156
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148159
http://www.newegg.com/Product/Product.aspx?Item=N82E16820134831
Paul -
Compaq Presario CQ56 not turning on
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Hi @TheBimmerGuy
Thank you for your query.
I understand that on startup you get a blank or black display with no error messages, but the power button lights up and the WiFi light turns red. If you power it off and on a couple of times it starts.
Here is a link to HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo... that should help.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description: speedinfo
IP Address: 182.237.181.108
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 202.177.240.125
202.177.240.251
Adapter Name: {948D9871-ADAF-4632-8D0C-538770929B52}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {4D499748-069C-4E58-A116-DF748DA3912C}
Description: Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
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DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 192.168.0.2
192.168.0.4
Active Connection: speedinfo
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
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Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.i cant access to itunes store
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Where can i buy a new cooling fan for my Compaq Presario CQ61-330SO Notebook PC?
like the headline says.
Where can i buy a new cooling fan for my Compaq Presario CQ61-330SO Notebook PC?
it died almost a month ago and i have been searching for a new one since
I searched all over HP's website and cant find any information about that, not even the name of the fan.
som help here would be wary appreciatedHi,
You can order from here:
http://h20141.www2.hp.com/hpparts/?cc=US&lang=EN&jumpid=hpr_r1002_usen
and part # is in here (page #3-4):
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BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
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View Solution.I believe this driver will take care of the issue...
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Hello,
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This question was solved.
View Solution.OK...
Now we have to get creative!
Download and install the free 7-Zip utility.
http://7-zip.en.softonic.com/
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Force the installation of the driver manually:
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Click on next, Have Disk, and browse.
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This question was solved.
View Solution.Hi
Please find the link given below might help you.
Compaq Presario CQ57-400 Notebook PC series - Specifications
Let us know how it goes!
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath -
Compaq Presario CQ41-208TU Notebook Audio Problem - Fariya Enterprises
Hello my hp Compaq Presario CQ41-208TU Notebook drivers crashes i have to update the drivers suggest the permanent fix
Thanks
Fariya EnterprisesHi,
I'm not sure that I understand your problem well.
If you are looking for latest drivers to this specific model then you may download them from here.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. ** -
Audio Driver for Compaq Presario C700 Notebook
Hi,
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Go to Device Manager under System Devices to see if MS UAA installed properly.
There should be a listing for Microsoft UAA Bus Driver for High Definition Audio.
If not, you should have a PCI with yellow!
Right click it and Update Driver,
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Driver modded by silver here
Unzip to a folder..use Device Manager,right click "Audio Device on HD",choose Update driver,
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Compatibility of RJ11 port in Compaq Presario CQ61-408TX Notebook
Hello All,
I would like to know the RJ11(Telephone line) compatibility with Compaq Presario CQ61-408TX Notebook model.
by default this model doesn’t have RJ11 port, Can I install one as add-on?
Thank you,
Benoy EasawHi,
The only option for a modem if one is not bought as an option would be a USB connected modem. U.S. Robotics makes one. Take a look here at NewEgg. It is unfortunat that this laptop does not come with an express54 slot.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer
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