Hp coolsense wont install properly

Can someone help me. My coolsense started not working properly when i open it up saying that my laptop doesn't support it when in fact i had been using it for months already. i read in a topic here that it's in support assistant but it doesn't work there as well. i tried reinstalling support assistant but now coolsense wasn't included in it. i tried installing hp coolsense directly but it doesn't work as well. Please i need a solution for this. just cleaned my laptop and i want to keep my fans working efficiently since i do gaming a lot

Hi,
Which installation program are you refering to?
If it was the stand-alone CoolSense utility, it may well be that your notebook doesn't support this and only supports version 1 which is implemented from HPSA - only the later version of CoolSense can use the stand-alone utility.
If you get the windows installation error message again, let me know what it says.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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