HP copier/printer/scanner/fax all-in-one The print screen on machine is lit but blank.

HP laserjet 8600 All-in-one. My print screen on machine is lit but blank. Unable to access prompts to operate. At times it will display home, right and left arrows and ? when touching those prompts it shifts from right to left but goes blank when touching other prompts
I am unable to print a copy because prompts don't appear on screen other than those mentioned.
I can print only from my computer

Hi there klf, welcome to the forums
I understand your display screen is blank on your printer. I would like for you to confirm which 8600 model you have and I will look into this for you.
In the meantime try a power reset:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Tip: Plug the printer in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help this situation.
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
HP Officejet Pro 8600 e-All-in-One Printer - N911a
HP Officejet Pro 8600 Premium e-All-in-One - N911n
Thank you
R a i n b o w 7000I work on behalf of HP
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Message Edited by VARocketry on 01-09-2009 11:54 AM

Hmmm ... this is interesting. In review:
You can print intermittently from your XP SP3 box to the OJP L7680.
Disabling the SW firewall (Norton/Symantec, Zonealarm, McAfee, etc) on the SP3 PC doesn't help.
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Regards / Jim B
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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Jabzi
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HP copier/printer/scanner/fax all-in-one The print screen on machine is lit but blank.

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