HP D017TU Laptop - Windows Help ans Support window started popping up and i can't get ride of it

Just purchased a brand new HP D017TU Laptop so nothing been done with it. I installed windows 7 on my HP D017TU laptop. it was working fine.
Then 2 days ago the Windows Help ans Support window started popping up and now I can't get ride of it.
I have tried the following things to get ride of the issue,
1) Format windows 7 os
2) Delete All partition and re-create
3) Re-install windows 7
Does anyone know how I can stop this happening.

Hello SaravSB, welcome to teh HP Forums.
I see that you're having an issue where the Windows help and support is popping up. I will try to help you with this.
I've looked into this for you, it seems this was an issue from back when Windows 7 launched. Any "solutions" also seemed to vary user to user. You may want to try contacting Microsoft for support on this. I was able to find a couple of posts off the answers.microsoft.com forums.
"SuperJbye replied on July 14, 2013
Hello
I found a simple yet effective solution for this problem, my friend had the same issue so instinctively as a technician, I suspect this was a malware of somekind so I re-formatted and installed Win7 funny it's still there, so I did a Hard disk wipe using Dalvik's and re-partitioned and formatted again, to my surprise it still have the same problem.
So I ask Mr. Goo' old Mr. Google for answer, but I've found more complications, sorry for the story, so without further a do, the solution.
Boot to safe mode. (may also work in "normal mode")
Go to Task Manager>
Click the Services Tab>
Right click "HelpPane.exe" or Help and support service>
Select Properties>
Click the Security tab>
Click the Advanced tab (for permissions options)
Then select the "permissions entries" one at a time>
Click Change Permissions>
Then click Edit>
CLEAR ALL THE CHECK BOX FOR ALL ENTRIES
This should prevent access to the HelpPane.exe to all users/programs.
This resolved my friends Windows 7 "Help and Support thingy" issue, hope it does yours too.
Message me for questions and/or clarifications/corrections.
Thank you"
"EddJosh replied on April 29, 2014
In reply to Danel...'s post on April 28, 2014
To fix the problem of the help pane appearing everytime you start windows do the following:
1. Run 'msconfig'
2. Go to the 'Startup' tab
3. One of your 'Startup items' is causing the pane to appear and you are going to have to find out which one it is! Untick ALL the items and reboot. The help pane will not appear harrah! Rather than adding the Startup Items back in one at a time and rebooting a hundred times, tick half the programs back in and reboot. You can find the culprit in about 5 reboots if you do it logically and add/remove half/quarter etc at a time.
4. Finally you will be left with all your Startup items ticked and the guilty program unticked (and that annoying help pane will no longer be appearing)
5. Now delete the guilty Startup Item from the registry (which will also remove it from the msconfig startup tab.
6. Open 'regedit'
7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg and delete the guilty program folder. BACKUP YOUR REGISTRY FIRST!
8. You're welcome."
Both of those, as well as other steps are located in this thread: Windows 7 "Help and Support" keeps popping up.
You could try those suggestions and even give that thread a read over, other wise the best option would be contacting Microsoft as stated above.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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HP D017TU Laptop - Windows Help ans Support window started popping up and i can't get ride of it

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