HP design jet 500

having trouble setting the paper size for HP design jet 500, cannot change the default settings. need 36" x 24" paper size
Any ideas?

here follow the link , will guied you , slect your operating system  make sure for system 32bit , 64bit
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?sp4ts.oid=20987&ac.admit...
I hope helpping you
Hejazi

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