HP Design Jet T1100 not printing correct size

Not sure if this is the right section to post
Ok, we have a HP Design Jet T1100 colour printer in ouir office.
When I click file, print, properties etc and change it to A2 or A1 for example it still prints out on A0.
I've tried calling Helpdesk but I'm normally on the phone to them for a hours explaining the same problem to them over and over again. The only thing they've done is send a firmware update on a CD which didn't help.

"The HP website mentions a driver for OS 9,"
They also list Mac OS X drivers...updated 7/21/06
"Is there anyone out there who can give me a basic tutorial in what to look for to determine compatibility of the printer with the MacBook"
Just look for Mac OS X drivers

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PHOTOTRAY: Not printing correct size image

When I use the phototray, the 4x6 image prints 3.75 x 5.25.
It started in photoshop elements. Page set up is 4x6, margins are zero. So...I thought it was a PSE issue. I imported the image into PAGES (like "word"), set page size to 4x6, set margins to zero, no header/ooter. Hit print--same thing! Yet, when I print same inage on regular inkjet paper, it printes correctly. It is something to do with phototray!
I could even deal with it if it needed a 1/8" white border--but the print needs to fill the paper.
Checking/Unchecking "Print Borderless" makes no difference.
I tried to "trick it"...
1. Set page size to 5 x 7 leaving the image 4x6, and it still printed exactly the same.
2. Set page size to 5 x 7 making image 5x7, and it still printed t3.75 x 5.25 BUT part of the image was cut off.

Hello @Mom2Two!
Thank you for posting on the HP Forums!
I would be happy to provide some assistance in hopefully resolving the issue. I see Your running Mac 10.9 and when your printing photos on 4x6 with your Photosmart C309a it is printing too small. These types of issues generally tend to be software related. I understand you mentioned the paper trey but it is just a guide and does not effect how the image is printed on the paper.
A good way to test the hardware in the printer would be to perform a stand alone photo copy. I suggest doing a photo copy on 4x6 paper. On the printer you can press the copy button and in the copy settings you can change the paper size to 4x6. You can also change paper type to photo paper if it is a glossy paper type.
There is another application in the Mac called Preview. I suggest trying to open the document in Preview and printing it from there. Here is a document regarding Changing Print Settings in Mac OS X. The document goes up to Mac 10.8 but the same steps apply on a Mac running 10.9.
You can try removing the printer by resetting the print system and then re-adding the printer back to the Mac.
To reset printing system:
Click the apple icon top left corner
Click System Preferences
Click Print and Scan
Hold the Ctrl key on the keyboard and click in the white space under your printer
Click reset printing system
The printer should remove after a moment of color wheeling
To add the printer:
Click the plus (+) sign bellow the printer list
Click add other printer or scanner
select your printer
Click add
Ty printing again
From what I can find there is no Photosmart C309a full feature software available for Mac OS X 10.9. You can still use the printer of coarse but the HP printer is using basic Apple Air Print drivers. This could effect printing when its not just basic document printing and settings start to get changed. If it was working before when printing your photos you can try running a Repair Disk Permissions. This is a utility in the Mac designed to resolve issues and clean junk files. This may resolve and printing issues you have started experiencing and should also improve computer performance.
To run a Repair Disk Permissions click here: Repair disk permissions to speed up your Mac.
I hope this helps! Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Printer not printing correct sizes of photos

Canon Pro9000 for some reason does not print photos correctly. I have made all the correct changes on the page setup and no matter what size I choose it prints only a small size photo. If I choose 11 X 14 it prints a photo 7 1/2 X 6. No matter what size paper I choose. It prints well in Easy-PhotoPrint but not in Lightroom 1.4.1 It worked fine before the driver update for Canon Pro9000
System I'm using is:
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Memory 2GB 667 MHz DDR2 SDRAM
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Adobe Lightroom 1.4.1
Thank You,
Mike M.

Had the same problem with Lr 3 and Canon Pro9000.
Flicked the stroke on and off again - for no reason except someone said that worked. Then I used zoom to fit and it worked.
Which is stupid. I am so sick of having to be in problem solving mode all the d**m time.
Next I'll work on the Wacom driver which freezes in Lr3 from time to time - with a complete lack of consistency.
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UPS shipping labels do not print correct size, there is no option to change, went onto Windows Explorer, printed correct please see if there is a fix on the updated version of Firefox

the label and direction only print on a half sheet, the label itself should be almost half a sheet of 8 1/2 x 11

You will likely have to delete the Firefox program folder to recover from this XPCOM issue.
You can uninstall your current Firefox version to avoid issues with the registry.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Lightroom not printing correct size image

I am finding that my Lightroom 5 prints are bigger than the settings that I input in the Print module. Can anybody tell me what I am doing wrong?

Okay, let's see if I can accurately describe everything. I will just run down the list of settings in each drop down menu.
Layout - single image
Image Settings - Zoom to fill
Layout - page p/grid rows & columns 1, cell size H - 6.00 in, W - 9.00 in
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I hope that is what you need to help.
Thanks

Not printing correct size

I notice when emailing a photo it does not allow sizing preferences to an 8 1/2 X 11 sheet like when printing directly from your computer.

Hi there, take a look at this thread for a solution that might work for you http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Paper-format-issues/m-p/1790105#M26133
If you're emailing the photo from a desktop or laptop PC rather than from a mobile device (smartphone/tablet) you can download the ePrint Mobile Print Driver. Take a look at this post describing this solution for enabling more print setup preferences when using the ePrint service http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Can-you-print-multiple-powerpoint-slides-per-p...
Hope this information helps.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

How can I get PSE 13 to print correct size and center photo?

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Added text & signatures do not print correctly

I am using Acrobat Reader v10.4.4 on my iPad Mini with IOS 6.1.2 and am having issues printing. I can open any PDF and have it displayed correctly. I can add text and signatures and the document is saved correctly because it can be opened after the changes are made and they are still there. When I try to print the document where I have added text and signatures to, the document does not print correctly. All of the text and the signature are shrunk to a very small size and appear in the lower left hand of the page.
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Hi,
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[email protected] wrote:
I am having a similar problem. I have windows XL,
and a hp Deskjet 9800. I have been using PM 6.5 ever since it came out. I publish a newsletter using tabloid fold in half, under booklet. So it is a really a 4 page document. It has always done fine until this week. It prints the copy in reduced format that would fit on a 8 1\2 x 11. I have tried every setting possible, with no success. Today I downloaded the trial 7.0 version, it does the same thing. I went back and printed old versions that a 3 & 4 years old they won't print right now, either.
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Move on up to InDesign while you can still get a big discount with PM Licence number.

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Hi,
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https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=226013.1

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Try the troubleshooting steps in this page. My bet would be the Photo cartridge (the black with the bow tie symbol) is out of ink. This is only used when photo paper is selected, for plain paper printing the regular black cartridge is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP Design Jet T1100 not printing correct size

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